Erin Shay O’Reilly
Senior Trainer
Oxford,MS
Summary
Deliberately diverse career in Business Management and Nursing with emphasis on Emergency Medicine with Litigation, Occupational Health, University Faculty in Med-Surg and Telemetry. Passionate about Research & Development, Process Improvement, and Leadership.
Overview
33
33
years of professional experience
Work History
Senior Trainer and Consultant
WILDROSE KENNELS
Oxford, MS.
03.2020 - Current
- Maintained standardized training programs by providing comprehensive in-house training for 7 training programs within facility that produces approximately 300 puppies per year with estimated 43% return to training rate.
- Analyzed training, outcomes and method of delivery metrics to produce reports for in-house and franchise wide compliance and communication
- Improved training quality system wide from capitalizing on data supported opportunities to develop new training programs, methods, and improve existing programs
- Developed, edited and implemented over 35 forms for lesson plans, teaching aids, reference materials for staff and clients
- Translated business needs into technical specifications such as writing articles in quarterly e-journal, media appearances, and magazine articles, and public speaking engagements
- Provided personalized interactions such as virtual, online, and in house private and small group instruction
- Lead large group seminars utilizing multiple modalities of learning that were applicable to customer's needs, requests, and goals
Advanced Associate Trainer, Site Owner
WILDROSE KENNELS
Hebron, IN
08.2017 - 03.2020
- Introduced new methods, practices and systems to reduce turnaround time, increase client inclusion and compliance as result of expanding services to 5 comprehensive training programs
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Performed statistical analyses to gather data for operational and forecast team needs for average monthly census of 10 dogs, average yearly census of 35 dogs, and supervising 3 seasonal staff members
- Consulted with customers and monitored market trends to assess needs and propose optimal solutions for emerging trends including creating new regional opportunities for client education and experiences
- Reconciled daily sales, returns and financial reports in QuickBooks
- Generated revenues yearly and effectively capitalized on industry growth.
Associate Trainer, Site Owner
WILDROSE KENNELS
Hebron, IN.
08.2014 - 03.2017
- Established foundational processes for business operations for independently owned and operated boarding and training kennel
- Conducted target market research to discover customer needs and analyze competitor trends with average census of 9 dogs monthly, 35 yearly, and direct supervision of 3 seasonal staff members
- Aligned branding initiatives and sales strategies with client goals by assessing needs and proposing optimal solutions which led to organizing, recruiting, and instructing private and group lessons and events for approximately 50 clients per year
- Demonstrated correct procedures and compliance with standards at all times while cultivating forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Conducted continual research to maintain subject matter expertise for assigned programs while discovering areas of improvement by generating quarterly operational and sales reports.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs by reconciling financial reports in QuickBooks.
Occupational Health Clinic Nurse
COMMUNITY HEALTHCARE SYSTEM-U.S. STEEL GARY WORKS
Gary, IN.
08.2017 - 06.2020
- Extensive documentation of patient histories and physical exams with treatment and referrals to specialists for work related illnesses and injuries to provide patients with tools and knowledge needed for speedy and sustained recovery
- Liaised between employees with health concerns and supervisors, maintaining medical confidentiality to communicate work status and coordinate return to work accommodations.
- Utilized well-honed communication and active listening skills to conduct pre-employment screenings and post-incident drug testing, and breath alcohol testing
Charge Nurse, Emergency Department
PORTER HOSPITAL
Valparaiso, IN
01.2016 - 06.2020
- Supervised and managed staff in upholding standard of practice for nursing care with average census of 140 patients per day and approximately 20 admissions per day
- Communicated openly and collaboratively with various healthcare professionals to streamline implementation of specific long- and short-term goal oriented, individualized patient care that aligned with safety, health and organizational regulations
- Monitored accurate patient assessment processes, treatment implementation, and bed placement by completing chart audits to monitor documentation in patient's electronic medical record for benchmark data collection
- Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies including implementation of proactive direct bedding process which resulted in multiple providers collecting consistent historical data which decreased door-to-provider times and overall length of stay which researched evidence clearly state lead to improved outcomes in patient care
Clinical Nurse
Emergency Department, PORTER HOSPITAL
08.2013 - 06.2020
- Supervision and performed direct patient care in 40 bed suburban emergency department
- Consultant for Porter County Prosecutor's office and technical nurse in over 10 sexual assault cases, deposed in 4 cases, and testified in 1 case resulting in conviction
- Engaged educator as preceptor for new hires, capstone and clinical students, and EMT/EMT-P students.
- Developed and maintained departmental policies, procedures and patient care standards based on evidence-based practice guidelines and expert opinions
- Evaluated patient progress and responses to various treatments
- Interviewed patients to obtain medical information, weight and height measurements and vital signs
- Assessed patient conditions by performing thorough examinations and asking appropriate medical questions
- Evaluated patient histories, complaints and current symptoms
- Ordered lab tests and interpreted test results and maintained patient records
- Explained side effects from medications and provided in-depth education to patients on diabetes, asthma, cancer and other diseases
- Provided counseling to patients and families and referred patients to other treatment facilities
- Evaluated child's response to treatment through phone calls and follow up visits
- Monitored patients, evaluated results and recommended further courses of treatment to quickly improve patient outcomes
- Collaborated with multidisciplinary team to evaluate patient data and determine patient care plans
- Encouraged employee participation in redesigning systems and processes to minimize risk of harmful errors
- Evaluated nursing practices and processes and made changes
- Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine
- Demonstrated knowledge of technical procedures and proper equipment use
Adjunct Faculty Member
VALPARAISO UNIVERSITY
Valparaiso, IN.
01.2011 - 12.2014
- Designed and delivered instruction and discussions regarding nursing process with reasoning, analysis, and synthesis to develop conceptual concepts of critical thinking, problem solving, and clinical judgment to gage comprehension and boost retention of information
- Developed and implemented Med-Surg and Telemetry curriculum for improved learning and student performance.
- Evaluated and selected instructional materials and texts to prepare course materials and lesson plans.
- Transitioned course material and applied technological options for online and course-related software for Blackboard, Cerner, Athena, MyChart, Cochrane, CINHAL, PubMed, Micromedex, Google Scholar, Science Direct, Elsevier, and Epocrates
- Advised students and developed professional relationships to better communicate and enhance instruction thus improving successful course completion
- Worked cooperatively with other members of faculty and staff to contribute to overall institutional effectiveness
- Demonstrated superb organization skills in classroom and with student records with specific attention to school policies for documentation.
House Supervision
LAPORTE HOSPITAL
02.2013 - 08.2014
- Trained as shift administrative leader in 80 bed rural hospital
- Communication with administration in managing barriers to uphold standard of care, adherence to regulatory compliance, utilization of resources, safety concerns, patient/staff ratios
Charge Nurse, Emergency Department
LAPORTE HOSPITAL
08.2010 - 08.2014
- Supervision and direct patient care in a rural 14 bed emergency department
- Researched, presented, and implemented modifications to EMR preset protocols for compliance with CDC guidelines and best practices
- Organized, implemented, and managed multidisciplinary county wide Sexual Assault Response
- Team (SART) and created in-house policies, protocols, and inservice education
- Consultant for LaPorte County Prosecutor's office and technical nurse in over 20 sexual assault cases, deposed in 5 cases, and testified in 2 cases resulting in conviction
Emergency
Emergency Department, LAPORTE HOSPITAL
12.2012 - 08.2014
- Monitored nursing care, patient assessment processes and treatment implementations.
- Implemented quality patient care techniques to align with safety, health and organizational regulations.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Interacted smoothly with patients and loved ones, updated on care plans and advocated for needs.
Education
Bachelor of Science - Nursing
Valparaiso University
Valparaiso 08.2010 - 08.2010
Skills
Clinical Documentation
Data Collection
Medical recordkeeping
Medical consultation
Strong clinical judgment
Staff supervision
Nursing staff leadership
Healthcare ethics
Critical care nursing
Emergency Procedures
Acute care expertise
Relationship building
EMR / EHR
Physical assessments
High level of autonomy
Markets research
Case management
Medical record auditing
Process evaluation
Employee performance
Staff education and training
Direct Patient Care
Patient care standards
Policy Development
Medical Records Management
Clinical Training
Staff Management
Staff education
Privacy and confidentiality
Troubleshooting and problem resolution
Strategic planning
Cross-functional collaboration
Documentation and reporting
Business Development
Business administration
Negotiation
Advanced problem solving
Project planning and development
Change Control Processes
Critical Thinking
Written Communication
Teambuilding
Active Listening
Problem-Solving
Decision-Making
Interpersonal Communication
Flexible and Adaptable
Dependable and Responsible
Training and Development
Teamwork and Collaboration
Precepting
Data Analysis
Managing deadlines
Professional bedside manner
Lab result interpretation
Regulatory compliance
Emotional intelligence
Infection control measures
Policy updates
Nursing staff management
Planning and scheduling
Shared governance
Complaint resolution
Creative problem solving
Medical terminology knowledge
Strategic sales knowledge
Document filing
Additional Information
- HONORS AND ACTIVITIES , Porter Hospital Valparaiso University Laporte Hospital Diamond Service for Excellence Shining Star Award Daisy Award Nomination Clinical Instructor of the Year Student Choice Award 2014 Daisy Award Nomination Daisy Award Recipient
Timeline
Senior Trainer and Consultant
WILDROSE KENNELS
03.2020 - Current
Occupational Health Clinic Nurse
COMMUNITY HEALTHCARE SYSTEM-U.S. STEEL GARY WORKS
08.2017 - 06.2020
Advanced Associate Trainer, Site Owner
WILDROSE KENNELS
08.2017 - 03.2020
Charge Nurse, Emergency Department
PORTER HOSPITAL
01.2016 - 06.2020
Associate Trainer, Site Owner
WILDROSE KENNELS
08.2014 - 03.2017
Clinical Nurse
Emergency Department, PORTER HOSPITAL
08.2013 - 06.2020
House Supervision
LAPORTE HOSPITAL
02.2013 - 08.2014
Emergency
Emergency Department, LAPORTE HOSPITAL
12.2012 - 08.2014
Adjunct Faculty Member
VALPARAISO UNIVERSITY
01.2011 - 12.2014
Bachelor of Science - Nursing
Valparaiso University
08.2010 - 08.2010
Charge Nurse, Emergency Department
LAPORTE HOSPITAL
08.2010 - 08.2014