Erin Volz
Fountain Valley,CA
Summary
Energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Overview
16
16
years of professional experience
Work History
Client Services III
Etalon Equine Genetics
07.2019 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Provide equine genetic consults for customers to interpret their horse's genetic makeup.
Front Desk Agent
Courtyard By Mariott
03.2019 - 07.2019
- Managed front desk operations, ensuring seamless check-in and check-out processes.
- Delivered exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Utilized property management systems to streamline reservations and track guest preferences.
- Oversaw daily cash handling procedures, ensuring accuracy in transactions and reports.
Floor Manager and BINGO Caller
Fountain Valley High School BINGO Booster Club
05.2016 - Current
- Answered customer requests with friendly, knowledgeable service and support.
- Maintained friendly and professional customer interactions.
- Performed additional tasks to keep the BINGO room running smoothly.
- Verified player winnings and handled large sums of money.
- Oversaw training of new team members to promote productivity, accuracy and friendly service.
Booster President
Fountain Valley High School Girls Water Polo Boosters
06.2018 - 06.2021
- Tracked registration of players and maintained team roster and database.
- Provided practice, game and tournament information to parents and players through direct contact, dedicated website and online platform.
- Managed program budgets, organizational budgets and expenditures.
- Acted as liaison between coaching staff and parents to keep program running smoothly.
Ways and Means Chairperson
Fulton Middle School PTA
09.2014 - 06.2017
- Coordinated multiple school-wide fundraisers from start to finish in a middle school of more than 750 students.
- Tracked individual student sales and handles all financial transactions.
- Raised thousands of dollars for the school to be used to purchase classroom equipment and supplies. Oversaw volunteer logistics, including schedule, inventory and product distribution.
- Liaison between parents and principal and administrative staff.
- Monitored budgets and costs to verify expenses were within budget parameters.
Ways and Means Chairperson
Roch Courreges Elementary School PTA
09.2009 - 06.2014
- Raised funds by coordinating events.
- Monitored program budgets and costs to verify expenses were within budget parameters.
- Received and inspected shipments to complete timely merchandising updates.
- Recruited, hired, and trained all volunteers.
Education
Spanish And Liberal Studies
Cal State University, Long Beach
Long Beach, CASkills
- Strong communication skills
- Organized
- Reliable and dependable
- Excellent multi-tasker
- Team training and development
- Conflict resolution
Timeline
Client Services III
Etalon Equine Genetics
07.2019 - 11.2025
Front Desk Agent
Courtyard By Mariott
03.2019 - 07.2019
Booster President
Fountain Valley High School Girls Water Polo Boosters
06.2018 - 06.2021
Floor Manager and BINGO Caller
Fountain Valley High School BINGO Booster Club
05.2016 - Current
Ways and Means Chairperson
Fulton Middle School PTA
09.2014 - 06.2017
Ways and Means Chairperson
Roch Courreges Elementary School PTA
09.2009 - 06.2014
Spanish And Liberal Studies
Cal State University, Long Beach