Erin William Pudifin

• Manage and review all process policy statements training manuals and relevant supporting documentation
• Handled change order processing for systems hardware software and related equipment
• Make work possible: Maintain and manage configuration management process database and ensure that the CMDB is updated regularly
• Maintained all Customer required documents as they pertain to customer projects
• Perform work on specialty areas of configuration management, data management, and engineering data
• Manages the configuration management plan, principles and processes and their implementation
• Identifying areas for improvement in configuration management processes and implementing best practices to enhance efficiency and effectiveness.

· Process Management: Operations managers are responsible for designing, implementing, and improving operational processes to enhance efficiency and productivity. This includes streamlining workflows, reducing bottlenecks, and eliminating waste.

· Resource Allocation: Allocate resources such as personnel, equipment, and budget to various projects and tasks. This involves making decisions about staffing levels, equipment purchases, and budget distribution.

· Team Leadership: Operations managers lead and supervise teams, providing guidance, motivation, and support to ensure that employees are working effectively and efficiently.

· Quality Control: Establish and maintain quality control standards to ensure products or services meet the required specifications. This involves monitoring and analyzing processes, identifying issues, and implementing corrective actions.

· Inventory Management: Operations managers often oversee inventory levels, ensuring that products are available when needed while minimizing excess inventory costs.

· Supply Chain Management: Manage supply chain, including sourcing materials, managing suppliers, and optimizing logistics to reduce costs and lead times.

· Performance Monitoring: Tracking and analyzing key performance indicators (KPIs) to measure the effectiveness of operations and identify areas for improvement.

· Communication: Effective communication with various departments, stakeholders, and senior management is crucial for ensuring alignment and addressing any issues that may arise.

· Risk Management: Identifying potential risks and implementing strategies to mitigate them to ensure business continuity and minimize disruptions.

· Continuous Improvement: Operations managers focus on constantly improving processes, methodologies, and strategies to adapt to changing market conditions and enhance overall efficiency.

• Perform Internal Audits of clients Quality Systems for pre-certification and recertification to their ISO/AS standards including but not limited to, ISO9001:2015, AS9100:2016, AS9110:2016, AS9102:2016
• Communicated AS/ISO standards effectively to internal team and customers
• Ensured stringent compliance in all manufacturing procedures for clients, site by site
• Report findings and observations at the completion of the audit and present all documented material at the Management Review
• Follow up to ensure that all Corrective Actions have been addressed and documented per the AS/ISO Standards
• Performed audits to the following Quality Standards: ISO9001:2015, AS9100:2016, AS9110:2016

• Lead buyer for all APM material supporting multiple airline requirements including FedEx and UPS aircraft fleets, procuring for powerplant repairs and flight avionics for Airbus and Boeing Aircraft
• Responsible for management of over 135 suppliers while maintaining supplier files in accordance with FAA and AS9100 requirements including buying for all MRP requirements
• Conducted on site audits both domestic and international as well as continual supplier surveys
• Responsible for the implementation and oversight of FAA Quality Management System
• Project management for several programs including UPS program for the MD-11 Hold Open Rods, Fed Ex Leading Edge program.
• Point of contact for FAA PMI (Principal Maintenance Inspector), and ISO9001:2008/AS9100 Rev C registrars and auditors
• Responsible for training all employees in the ISO 9001:2008 AS9100 Rev C program, responsible for Training of all employees in FAA regulations and policies and revisions
• Responsible for maintaining all employee training Records, responsible for Tool Calibration Program and documentation in accordance with FAA and AS9100 requirements
• Managed Shelf Life Program and Quarantine program, maintained all documentation in accordance with FAA and AS9100 requirements
• Held FAA approval to issue Authorized Release documents (8130-3) domestic and export
• Managed all internal audits both scheduled and unscheduled as well as all airline customer audits
• Responsible for preparation of monthly and annual reports which indicated status of Key Performance Indicators (KPI's)
• Metrics, Statistical process controls, project management and minutes of meetings
• Managed all warranty returns and communication with customers on warranty status
• Worked directly with the Engineering department on all new products and performed First Articles (FAI) in accordance with all FAA regulations and company manual requirements.

• Built long-term supplier relationships with vendors to establish quality and competitive pricing.
• Maintained complete documentation and records of all purchasing activities.
• Collaborated with internal departments to better understand needs and determine purchasing requirements.
• Maintained key item stock levels and wrote or expedited purchase orders.
• Forecasted purchasing trends and improved merchandising strategies.
• Tracked inventory shipments and prepared spreadsheets detailing item information.
• Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
• Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
• Led supply chain improvement efforts through management of carrier relationships, customs activities and international security measures.
• Revised production schedules to meet dynamic conditions such as supply shortages and backlogs.

• Built long-term supplier relationships with vendors to establish quality and competitive pricing.
• Maintained complete documentation and records of all purchasing activities.
• Collaborated with internal departments to better understand needs and determine purchasing requirements.
• Maintained key item stock levels and wrote or expedited purchase orders.
• Managed and maintained purchase orders and invoices.
• Researched and identified new suppliers and vendors.
• Placed orders for merchandise consistent with quality, quantity and other specification requirements.
• Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
• Established relationships with vendors to secure competitive pricing and discounts.

• Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
• Supervised 4 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
• Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
• Monitored supplier performance for compliance with contract terms and quality standards.
• Organized and maintained correct inventory levels to drive highest turns possible on inventory.
• Provided supply chain guidance to team of 4 employees.
• Oversaw demand planning, purchasing, and logistics.
• Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.