Eris Rose
Schertz,TX
Summary
Overview
12
12
years of professional experience
Work History
Sales Consultant
Grubbs Infiniti Of San Antonio
06.2024 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Consistently close minimum of 8 units per month
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Travel Consultant
TaskUs
01.2023 - 05.2024
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings
- Interviewed and qualified clients to determine international travel and lodging needs and recommended points of interest to maximize travel experiences
- Kept up-to-date with global travel trends and advisories to provide accurate information and ensure safe travels for clients.
- Top performer yielding 50 plus call average with zero errors
Sales Consultant
Verizon Sales
08.2021 - 12.2023
- Aid with account inquiries and bill pay
- Follow up with customer after purchase to ensure satisfaction with sale and product
- Lead generation through multiple online platforms
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Logistics Account Executive
Total Quality Logistics
01.2019 - 09.2019
- Assisted with onboarding of new clients for TQL
- Maintained shipping industry standards required when transporting goods across the US
- Negotiated Rates, coordinated freight shipments and maintained active communication between customers, carriers, shippers and receivers across the country
- Problem solved with any party to overcome obstacles such as (inclement weather, breakdowns, late arrivals, goods overweight, incorrect bill of lading)
- Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
Internet and Floor Sales
Gunn Nissan
03.2013 - 04.2017
- Maintained positive online presence resulting in higher customer satisfaction and positive reviews
- Lead generation through multiple online platforms
- Exceeded set sales quotas during tenure of employment
- Improved overall customer satisfaction ratings by implementing a proactive follow-up process with clients after completing transactions.
- Average 12 units minimum with a max of 22 units sold
Education
High School Diploma -
Winston Churchill High School
San Antonio, TX05.2010
Skills
- Sabre Red 360 Proficiency
- Peer Assisted Leadership Skills (PALS)
- Junior ROTC
- Salesforce CRM knowledge
- VinSolutions
- Dealertrack
- 1Micro
- Auto Alert
- Tekion Crm
Timeline
Sales Consultant
Grubbs Infiniti Of San Antonio
06.2024 - Current
Travel Consultant
TaskUs
01.2023 - 05.2024
Sales Consultant
Verizon Sales
08.2021 - 12.2023
Logistics Account Executive
Total Quality Logistics
01.2019 - 09.2019
Internet and Floor Sales
Gunn Nissan
03.2013 - 04.2017
High School Diploma -
Winston Churchill High School
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