Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Eriyanna Peterson

Waycross,GA

Summary

Dedicated healthcare professional with proven expertise in patient care and HIPAA compliance, A Care-Focused Phlebotomist with strong background in blood and plasma from healthy adult donors. Skilled in educating donors and public on therapeutic products derived from plasma, screening process and laboratory policies. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

5
years of professional experience

Work History

Haborview Satilla

Medication Aide Certified Nursing Assistant
10.2023 - Current

Job overview

  • Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
  • Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.

Steady Hands Mobile Labs

Mobile Phlebotomist
08.2022 - Current

Job overview

  • Organized daily work based on collection priority.
  • Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.

MarketSource

Customer Service Representative
06.2019 - 07.2022

Job overview

    • Handled customer inquiries and suggestions courteously and professionally.
    • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
    • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
    • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Steady Hand Phlebotomy Training
Gainesville, FL

Phlebotomy from Nursing
06.2024

University Overview

Medical Institute Of South GA
Douglas Ga

CNA from Nursing
11.2023

University Overview

Penn Foster Career School
Scranton, PA

High School Diploma
10.2023

University Overview

Skills

  • Patient Care
  • HIPAA Compliance
  • Reliable team player
  • Direct Patient Care
  • Alzheimer's and Dementia Care
  • Problem-Solving
  • Glucose Monitoring
  • Emergency Care
  • Certified Medication Aide
  • Patient Observation
  • Privacy and confidentiality

Timeline

Medication Aide Certified Nursing Assistant
Haborview Satilla
10.2023 - Current
Mobile Phlebotomist
Steady Hands Mobile Labs
08.2022 - Current
Customer Service Representative
MarketSource
06.2019 - 07.2022
Steady Hand Phlebotomy Training
Phlebotomy from Nursing
Medical Institute Of South GA
CNA from Nursing
Penn Foster Career School
High School Diploma

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Eriyanna Peterson