Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eriyanna Sharp

Oakland,CA

Summary

Dynamic and results-driven, Committed to fostering a collaborative and positive work environment. Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Overview

5
5
years of professional experience

Work History

Team Member

McDonald's
03.2021 - 07.2021
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.

Cashier

Fire Wings
07.2022 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Barista

Starbucks
07.2023 - 03.2025
  • Prepared high-quality beverages consistently, ensuring customer satisfaction and product excellence.
  • Trained new team members on beverage preparation and customer service standards, fostering a collaborative environment.
  • Managed daily inventory levels, assisting in ordering supplies to maintain operational efficiency.
  • Developed strong relationships with regular customers, enhancing loyalty through personalized service.

Front Desk Receptionist

Best Western Hotel
08.2024 - Current
  • Managed front desk operations, ensuring efficient check-in and check-out processes.
  • Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
  • Coordinated room assignments and maintained accurate reservation records using property management systems.
  • Assisted in training new staff on front desk procedures and customer service protocols.

Education

Bachelor of Arts -

California State University, East Bay
Hayward, CA
06-2028

High School Diploma -

Mountain House High School
Mountain House, CA
05.2024

Skills

  • Coordinating Orders
  • Food Serving and Preparation
  • Inventory Stocking
  • Food Packaging and Labeling
  • Station Preparation
  • Team Goals
  • Cash Register Operation
  • Menu Memorization
  • Telephone etiquette
  • Problem-solving skills
  • Hospitality and Professionalism
  • Adaptability and Flexibility
  • Time Management
  • Food and Beverage Service
  • Stocking and Replenishment
  • Cash handling
  • Attention to detail
  • Customer service

Timeline

Front Desk Receptionist

Best Western Hotel
08.2024 - Current

Barista

Starbucks
07.2023 - 03.2025

Cashier

Fire Wings
07.2022 - Current

Team Member

McDonald's
03.2021 - 07.2021

Bachelor of Arts -

California State University, East Bay

High School Diploma -

Mountain House High School
Eriyanna Sharp