Erjana Bardhi (Manushi)
Peabody,MA
Summary
Successful human resource candidate with expertise in employee recruitment and training. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
17
17
years of professional experience
Work History
Training Manager
Training Centre of the Tax and Customs Administration
07.2021 - 11.2023
- Administrative & organizational tasks
- Conducted orientation sessions and organized on-the-job training for new hires.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Assisted in development of employee assessments to measure training value.
- Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.
- Selected and assigned instructors to conduct specific training programs.
Human Recourse Specialist
General Directorate of Taxation
03.2009 - 04.2021
- Administrative tasks
- Planned new hire orientations and handled contracts.
- Developed and presented progress reports on HR department.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Oversaw and managed hiring process and assisted human resources.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Assisted with writing job postings and job descriptions for boards.
- Improved office efficiency by effectively managing internal communications and correspondence.
Legal Specialist
General Directorate of Taxation
03.2006 - 03.2009
- Procurement files & procedures preparation, administrative tasks, etc.
Specialist
Ministry of Health
01.2002 - 05.2004
- Followed all company policies and procedures to deliver quality work.
Education
University Diploma, Lawyer -
High School Certificate -
Skills
- I am familiar with the most of MS Office programs used in our everyday work
- Class Coordination
- Training Material Updates
- Human Resources
- Organizational Skills
- Customer Service
Additional Information
Member of the Albanian Bar Association since 2004.
Languages
Albanian
Native or Bilingual
English
Professional Working
Italian
Professional Working
Organisational Skills And Competences
I have been participant in several training workshops organized from different organizers:
- Training Workshop on the “Professional Judges in Medicine”, organized by Albanian Order of Physicians
- Training Workshop “On the Legislation Drafting”, organized by the Albanian Center For Parliamentary Studies in cooperation with Ministry of Justice and Soros Foundation.
I have also taken part in several training workshops organized by the General Directorate of Taxation on Tax Procedures.
Social Skills And Competences
My experience in the public administration has helped me to work with various types of teams, thus helping me also to improve my communication & mediating skills.
Personal Information
- Date of Birth: 08/17/1978
- Nationality: Albanian
Timeline
Training Manager
Training Centre of the Tax and Customs Administration
07.2021 - 11.2023
Human Recourse Specialist
General Directorate of Taxation
03.2009 - 04.2021
Legal Specialist
General Directorate of Taxation
03.2006 - 03.2009
Specialist
Ministry of Health
01.2002 - 05.2004
University Diploma, Lawyer -
High School Certificate -
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