Erjon Qoku
Brooklyn,NY
Summary
At GMG Realty, I leveraged my expertise in plumbing and exceptional problem-solving abilities to enhance property functionality and client satisfaction. My proactive approach to maintenance and knack for efficient project completion under budget led to a significant increase in client referrals, showcasing my dedication to excellence and ability to drive results.
Overview
5
5
years of professional experience
Work History
Handyman and Part-time Superitendent
Pearl House
160 Water Street
02.2024 - 02.2026
- Performed routine maintenance tasks, ensuring homes remained in excellent condition.
- Assisted in installation and repair of plumbing fixtures, enhancing functionality and efficiency.
- Executed drywall repairs and painting projects, improving aesthetic appeal of interiors.
- Collaborated with clients to understand repair needs, fostering strong relationships and trust.
- Trained new team members on tools usage and safety regulations, promoting workplace safety culture.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
- Detected and repaired machinery faults using electrical and manual testing methods.
Assistant Handyman
Meridian Property Group
222 E17th Street, Brooklyn NY
10.2020 - 01.2024
- Strengthened relationships with clients by addressing their concerns promptly and professionally, leading to repeat business opportunities.
- Demonstrated adaptability through proficiently handling diverse repair requests from clients across various industries.
- Maximized efficiency in completing assigned tasks through proper time management strategies such as setting priorities based on deadlines or complexity of work required.
- Enhanced property functionality by performing regular maintenance and repairs on buildings and equipment.
- Reduced downtime for clients by quickly diagnosing issues and implementing effective solutions.
- Contributed to a well-maintained facility by conducting routine checks on building systems and taking corrective actions when necessary.
- Elevated customer trust by providing transparent pricing estimates before beginning projects, resulting in fewer disputes over costs upon completion.
- Assisted in the successful renovation of multiple properties through diligent work on various tasks, including painting, carpentry, plumbing, and electrical repairs.
- Enabled project success by maintaining open lines of communication with clients, addressing concerns as they arose and keeping them informed about progress.
- Performed preventative maintenance on tools and equipment to maximize their longevity and reduce repair costs for the company.
- Improved client satisfaction by providing timely and efficient handyman services.
- Increased safety within properties with thorough inspections, identifying potential hazards, and addressing them promptly.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns for Number square foot facility.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Streamlined workflow for projects by coordinating tasks with other team members to ensure timely completion.
Education
Associate Of General Studies - General Studies
Cascades High School
06.2024
Skills
- Window replacement
- Fence construction
- HVAC maintenance
- Door installation
- Cabinet assembly
- Masonry work
- Plumbing proficiency
- Siding repair
- Repair work
- Yard maintenance
- Woodworking
- Repairing pipes and fixtures
- Hand tools
- Cabinet installation
- Contracted work
- Plumbing
- Painting
- Residential construction
- Physically dexterous
- Machinery repairs
- Drywalling
- Project estimation and bidding
- HVAC
- Stonework
- Electrical components
- Plumbing repair
- Electrical projects
- Exterior and interior painting
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking Abilities
- Troubleshooting skills
- Maintenance recordkeeping
- Drywall Repair
- Electrical repair
Accomplishments
- Collaborated with team of Number in the development of Project name.
- Documented and resolved Issue which led to Results.
- Supervised team of Number staff members.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Timeline
Handyman and Part-time Superitendent
Pearl House
02.2024 - 02.2026
Assistant Handyman
Meridian Property Group
10.2020 - 01.2024
Associate Of General Studies - General Studies
Cascades High School