Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erk Palacios

Hoffman Estates,IL

Summary

Focused on arranging products in attractive, attention-grabbing displays to improve sales and store profitability. Familiar with best practices in marketing, sales, and customer relations. Pursuing new professional opportunity and desiring to build long-term career in the field.

Hardworking and punctual professional works in fast-paced, physically demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

3
3
years of professional experience

Work History

Industrial Cooler and Shelving Installer

Atsco
Elgin, IL
08.2023 - Current
  • Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
  • Ensured work area cleanliness and safety, preventing accidents and maintaining a professional environment.
  • Installation of industrial coolers and commercial store fixtures, shelving units, and pallet racking
  • Operating a scissor lift and a pallet jack.
  • Preparing the site for a smoother installation process.
  • Ensuring that products remain undamaged and working with a team to prevent any near misses and mistakes
  • Installing refrigeration condensing units in harsh environments.
  • Followed blueprints,wiring diagrams, and installation instructions accurately to complete tasks efficiently.
  • Provided customer education on system maintenance and operation post-installation.
  • Maintained inventory of supplies, materials and tools to complete work on job sites.
  • Utilized a variety of hand and power tools to cut, shape, and fit materials for installation.
  • Maintained inventory of installation supplies, tools, and equipment, ensuring availability for scheduled jobs.

Merchandise Associate and Backroom Associate

TJ-Maxx Department Store
Palatine, IL
08.2021 - 06.2023
  • Assisted customers in locating desired items and provided advice on product features.
  • Developed creative display ideas that highlighted featured products in a visually appealing manner.
  • Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
  • Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
  • Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
  • Processed incoming shipments quickly and accurately, ensuring all products were correctly labeled, priced, and stocked on shelves.
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Operated material handling equipment such as pallet jacks, forklifts and hand trucks safely and efficiently.
  • Processed returns quickly and accurately according to company policy.
  • Sorted merchandise into designated areas for storage or shipment.
  • Participated in physical inventories as required by company policy.
  • Provided customer service support when needed on the sales floor.
  • Retrieved requested items from backroom inventory promptly and accurately.
  • Assisted in unloading and stocking merchandise from delivery trucks.
  • Assisted with loading and unloading merchandise from delivery trucks.
  • Maintained a clean, neat and organized stockroom environment.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Operated forklift and pallet jack to transport heavy loads.
  • Stocked shelves, racks, and bins with new or transferred merchandise.

Education

Some College (No Degree) -

William Rainey Harper College
Palatine, IL

Skills

  • Equipment monitoring
  • Visual Merchandising
  • Display Setup
  • Equipment Operation
  • Retail experience
  • Worksite preparation
  • Pre-installation Site Prep
  • Customer Satisfaction

Timeline

Industrial Cooler and Shelving Installer

Atsco
08.2023 - Current

Merchandise Associate and Backroom Associate

TJ-Maxx Department Store
08.2021 - 06.2023

Some College (No Degree) -

William Rainey Harper College
Erk Palacios