ERKAN YURDAKUL
Bağlarbaşı Mah. İnönü Cad. 31/6 Maltepe/ISTANBUL,
Summary
Experienced Energy and Sustainability Services Project Manager with over 7 years of experience in Energy Sector. Excellent reputation for resolving problems and improving customer satisfaction. Clear understanding of execution and handling of all stages of project and training in multiple, large scale, challenging projects. Motivated to learn, grow and excel in Energy Sector. Organized and dependable and successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Energy and Sustainability Services Project Manager
Schneider Electric
05.2020 - Current
- Eliminated downtime and maximized revenue by
providing top project quality control. - Offered friendly and efficient service to all
customers, handled challenging situations with ease. - Completed minor preventative maintenance and
mechanical repairs on equipment. - Used critical thinking to break down problems,
evaluate solutions and make decisions. - Performed duties in accordance with all applicable
standards, policies and regulatory guidelines to
promote safe working environment. - Devoted special emphasis to punctuality and
worked to maintain outstanding attendance record,
consistently arriving to work ready to start
immediately. - Managed cross-functional teams to ensure timely delivery of high-quality deliverables.
- Delivered exceptional level of service to each
customer by listening to concerns and answering
questions. - Developed team communications and information
for meetings. - Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained strong relationships with clients through regular updates, issue resolution and post-project followups.
- Monitored all company inventory to ensure stock
levels and databases were updated. - Developed and implemented performance
improvement strategies and plans to promote
continuous improvement. - Completed all paperwork, recognizing any
discrepancies and addressing them in timely fashion. - Improved operations through consistent hard work
and dedication. - Enhanced client satisfaction with effective communication and proactive management of expectations.
- Conducted research, gathered information from
multiple sources and presented results. - Created plans and communicated deadlines to
ensure projects were completed on time. - Developed and maintained courteous and effective
working relationships. - Prepared variety of different written
communications, reports and documents to ensure
smooth operations. - Developed and implemented project plans and budgets to ensure successful execution.
- Worked to maintain outstanding attendance record,
consistently arriving to work ready to start
immediately. - Handled 20+ calls per day to address customer
inquiries and concerns.
Tendering & Execution Manager
Schneider Electric
12.2018 - 04.2020
- Served customers in friendly, efficient manner
following outlined steps of service. - Researched solutions, industries, and marketplaces, and provided mockups and starter deliverables to solve energy business problems.
- Demonstrated respect, friendliness and willingness to
help wherever needed. - Collaborated with sales and purchasing department
- Resolved conflicts and negotiated mutually
beneficial agreements between parties. - Maintained energy and enthusiasm in fast-paced
environment. - Improved operations through consistent hard work
and dedication. - Identified issues, analyzed information and provided
solutions to problems. - Conducted research, gathered information from
multiple sources and presented results. - Worked with customers to understand needs and
provide excellent service. - Worked closely with sales manager to maintain
optimum levels of communication to effectively and
efficiently complete projects. - Worked flexible hours; nights, weekends and holiday
shifts. - Proved successful working within tight deadlines and
fast-paced atmosphere. - Used Microsoft Word and other software tools to
create documents and other communications.
Field Service Engineer
Schneider Electric
08.2017 - 12.2018
- Tested equipment performance and demonstrated
operation and servicing of equipment to customer. - Managed maintenance data records and tracked
operating information for onsite reference. - Monitored work performance and quality to
maintain standards. - Recommended design changes, upgrades and
replacements to improve systems performance. - Facilitated communication between office personnel, subcontractors and customers.
- Managed administrative tasks such as maintaining
customer service logs and internal service records. - Inspected equipment and processes to reduce
maintenance-related downtime incidents and
mitigate equipment failures. - Scheduled service calls according to customer
location and urgency of need. - Repaired and calibrated systems and equipment
post-installation. - Updated and maintained assigned machines per
manufacturer specifications. - Checked safety practices and integrity of PPE.
- Performed onsite installation, modification and
maintenance of systems and equipment. - Provided technical support to troubleshoot, repair
and maintain operational efficiencies in hydraulic,
mechanical and electrical systems. - Trained personnel to align objectives, strengthen
competencies and standardize operations. - Facilitated communication between office personnel, subcontractors and customers.
- Examined faulty equipment, interpreted reports and
analyzed customer complaints to diagnose
equipment malfunction. - Tested equipment performance and demonstrated
operation and servicing best practices. - Maintained tools and equipment, parts inventory
and library of machine manuals.
Project Engineer
Rotsis
10.2016 - 02.2017
- Communicated with industrial equipment installers
to deliver technical support throughout project
execution. - Liaised with company executives and project
managers to acquire resources to move projects
forward. - Planned and managed engineering projects and
continuous improvement programs to reduce labor
and costs. - Assessed impact of modification requests for
ongoing projects, providing documentation on
required changes and expectations. - Determined and scheduled priorities as required to
progress engineering work. - Participated in technical and cost proposal
development and customer presentations. - Completed daily construction tasks while providing
safe working conditions, remaining on budget and
meeting project deadlines. - Reviewed progress controls for project quality
assurance, health and safety. - Tracked equipment usage and updated quantities
of products to equip team members to complete
projects. - Developed detailed project plans to ensure timely completion and deliverables were met.
Intern Engineer
Lojiksan
02.2016 - 06.2016
- Read and interpreted blueprints, technical drawings,
schematics and computer-generated reports. - Tested prototypes and standard products and wrote
reports to document results. - Developed, prepared and reviewed reports and
studies to identify and recommend engineering
solutions. - Maintained positive work atmosphere by building
relationships with co-workers, customers, clients and
management. - Tested and assembled automation system
components. - Drafted 2D and 3D designs, using both Revit and
AutoCAD software.
Education
Bachelor of Science - Electrical And Electronics Engineering
Uludag University
Bursa06.2016
Skills
- Customer Satisfaction
- Project Scheduling
- Scope Management
- Documentation Management
- Project Management
- Stakeholder Relations
Certification
Professional Project Management - PMGS inc.
Additional Information
I have a great passion for theatre, cinema and books! I've been a part of various theatre communities since University. Performing makes me more confident and social. It also increases my concentration which allows me to broaden my horizon for a better contribution to my work and relationships. Reading books also transports me to fascinating places,lives and ideas for a fresh viewpoint on incidents that I encounter. I am a great believer in learning at every aspect of life.
Languages
English
Full Professional
Timeline
Energy and Sustainability Services Project Manager
Schneider Electric
05.2020 - Current
Tendering & Execution Manager
Schneider Electric
12.2018 - 04.2020
Field Service Engineer
Schneider Electric
08.2017 - 12.2018
Project Engineer
Rotsis
10.2016 - 02.2017
Intern Engineer
Lojiksan
02.2016 - 06.2016
Bachelor of Science - Electrical And Electronics Engineering
Uludag University