Erleceia Brown
Carville,LA
Summary
Motivated and adaptable student with hands-on experience in public service, customer support, and administrative operations. Skilled in communication, multitasking, and learning new systems quickly. Known for professionalism, reliability, and the ability to assist both coworkers and the public in fast-paced environments. Seeking opportunities to continue building strong workplace and clinical-support skills.
Overview
3
3
years of professional experience
Work History
Student Worker
St. Gabriel Police Department
St. Gabriel, LA
05.2023 - Current
- Began as a student worker learning departmental operations, workflow, and administrative procedures.
- Assisted citizens by answering phone calls regarding unpaid/paid tickets, court dates, and general concerns.
- Entered tickets into the system, cleared individuals from the docket, and processed online payments accurately.
- Gained advanced responsibilities over time, demonstrating strong understanding of department processes and professionalism beyond the student worker role.
- Supported staff with daily tasks and contributed to efficient office operations.
Cashier
Lowe’s Home Improvement
Gonzales, LA
12.2024 - 04.2025
- Served as a cashier, providing quick and friendly checkout service to customers.
- Helped customers locate products and answered questions to ensure a smooth shopping experience.
- Assisted coworkers across multiple departments including the garden center, main lobby, and lumber.
- Handled customer service duties such as answering phones and resolving basic concerns.
- Adapted to different roles as needed, supporting store operations during busy periods.
Education
High School Diploma -
Msa East Academy
Skills
- Customer Service & Communication
- Administrative Support
- Phone Handling & Public Interaction
- Payment Processing
- Ticket/Data Entry
- Multitasking & Time Management
- Problem-Solving
- Team Collaboration
- Adaptability in Fast-Paced Environments
Websites
Timeline
Cashier
Lowe’s Home Improvement
12.2024 - 04.2025
Student Worker
St. Gabriel Police Department
05.2023 - Current
High School Diploma -
Msa East Academy