Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erlene Whelan

SAN ANGELO

Summary

Dedicated professional with a strong work ethic and experienced training from Brooke Army Medical Center and Texas State University.

Experienced with medical coding and billing practices, ensuring accurate patient data and claim submissions. Utilizes ICD-10, CPT, and HCPCS codes to optimize reimbursement processes. Track record of maintaining compliance with healthcare regulations and enhancing revenue cycle management.

Overview

10
10
years of professional experience

Work History

Custodial Specialist

Blackwell Consolidated Independent School District
06.2021 - 06.2024
  • Streamlined cleaning processes for increased productivity and improved facility appearance.
  • Maintained a high standard of sanitation with the use of appropriate cleaning chemicals and equipment.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

CNA Certified Nurses Aide

Bronte Health And Rehab Center
03.2018 - 05.2021
  • Provided compassionate care to residents, ensuring comfort and well-being during daily activities.
  • Documented patient progress accurately, contributing to effective communication within healthcare teams.
  • Supported mobility and rehabilitation efforts, enhancing residents' physical independence through targeted exercises.
  • Advocated for residents' needs, fostering strong relationships to promote trust and engagement in care processes.
  • Reduced patient stress levels through effective communication and active listening skills.

Medical Clerk-Coding and Billing Department

Brooke Army Medical Center
05.2014 - 06.2015
  • Processed medical records, ensuring accuracy and compliance with healthcare regulations.
  • Implemented electronic health record (EHR) updates, improving data retrieval speeds for medical personnel.
  • Followed up with providers to address requests and concerns.
  • Enhanced office efficiency by organizing and maintaining a systematic filing system for medical documents.
  • Reviewed charts and flagged incomplete or inaccurate information.

Education

Certificate - Medical Billing And Coding

Texas State University
San Marcos, TX
12-2024

Skills

  • Strong Work Ethic
  • ICD-10
  • HIPAA compliance
  • CPT
  • Anatomy and physiology
  • Data entry
  • Medical terminology
  • Medical billing
  • Medical Coding
  • Clinical documentation
  • Records management
  • Coding error resolution

Timeline

Custodial Specialist

Blackwell Consolidated Independent School District
06.2021 - 06.2024

CNA Certified Nurses Aide

Bronte Health And Rehab Center
03.2018 - 05.2021

Medical Clerk-Coding and Billing Department

Brooke Army Medical Center
05.2014 - 06.2015

Certificate - Medical Billing And Coding

Texas State University

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