Erlinda De Jesus Roxas
Northridge,CA
Summary
Result-driven Director of Laboratory Services with extensive experience in optimizing laboratory operations and managing diverse teams. Proven track record of enhancing efficiency and accuracy of lab results while upholding rigorous compliance with safety and accreditation standards. Expertise encompasses strategic planning, process optimization, and team leadership, driving innovation and fostering a culture of safety and engagement within the laboratory environment.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Director Laboratory Services
Ventura County Medical Center
Ventura, CA
07.2021 - Current
- Manage laboratory operations at two medical facilities, increasing productivity while adhering to required standards (AA BB, CAP, CDPH, CLIA, FDA, and Joint Commission).
- Establish performance metrics and evaluate staff to promote continuous improvement.
- Perform internal audits to ensure compliance with licensing and accrediting agencies.
- Lead the laboratory team to perform an external audit of CAP-accredited laboratory.
- Participate in the Trauma ACS survey.
- Enhance customer satisfaction through the development of service improvement initiatives.
- Facilitated collaborative efforts among departments to optimize processes within the ER, Trauma, Stroke Committee, Sepsis Committee, and Infection Control programs.
- Spearheaded the development and launch of new tests to launch new service lines (Family Detox Program and Transplant Recipient Monitoring Program).
- Fostered organizational safety culture through staff engagement.
Director Laboratory Services
Sherman Oaks Hospital
Sherman Oaks, CA
10.2009 - 06.2021
- Directed the daily operations of the clinical and anatomical laboratories, transfusion service, and respiratory therapy department, ensuring compliance with applicable laws and regulations.
- Ensured compliance with all relevant accreditation and certification standards, regulations, policies, and procedures, and Encino Hospitals.
- Ensured compliance with all relevant accreditation and certification standards, regulations, policies, and procedures.
- Achieved first CDPH Tissue License for Wound Care Program.
- Guided team during external CAP audits of laboratories accredited by CAP.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Developed policies and procedures to ensure compliance with corporate standards.
Laboratory Consultant
Self-Employed
Northridge, CA
01.2018 - 12.2020
- Coordinated readiness of pathological laboratory for successful CAP evaluation.
- Achieved CAP accreditation for physician office laboratory by meeting stringent requirements.
- Documented processes related to sample preparation, testing, and reporting of results.
- Implemented quality assurance program.
- Developed comprehensive assessment processes alongside implementing training initiatives.
Area Department Adminstrator
Kaiser Permanente
West Los Angeles, CA
05.2008 - 11.2008
- Oversaw Point of Care Testing (POCT) processes.
- Served as Functional Leader on KP Medical Center Regulatory Committee for Joint Commission Accreditation.
- Maintained compliance with CDPH, CAP and Joint Commission standards.
- Executed validation assessments on test kits and analyzers for point of care applications.
- Setup proficiency testing procedures within POCT.
Clinical Laboratory Scientist
Olive View-UCLA Medical Center
Sylmar, CA
03.1986 - 07.2008
- Performed routine testing in transfusion services
- Troubleshot instrument malfunctions and conducted preventive maintenance activities as needed.
- Audited blood usage and wastage for enhanced compliance with medical standards.
- Designed logs for accurate record-keeping and retention to meet FDA, CLIA, and CAP standards.
- Coordinated blood drives.
- Prepared reports and maintained records for Transfusion Committee meetings.
- Participated in external surveys of CAP-accredited laboratories.
Area Department Administrator
Kaiser Permanente
Woodland Hills, CA
12.2006 - 05.2008
- Managed technical operations across Pathology, Transfusion Services, and Donor Center.
- Aligned policies with standards from FDA, CAP, and aaBB checklists.
- Conducted internal audits and devised corrective action plans for identified issues.
- Developed training and competency frameworks to ensure staff compliance with standards.
- Participated in Labor and Management Partnership Program
- Monitored safety practices in laboratory
Licensed Family Childcare Provider
Self-Employed
Northridge, CA
07.1998 - 02.2005
- Developed age-appropriate and inclusive activities that promote the physical, social, emotional, and cognitive development of young children.
- Provided nurturing care to infants and toddlers, ensuring their safety and well-being at all times.
- Collaborated with other childcare providers in order to create new ideas for activities or lessons.
- Followed strict confidentiality protocols regarding information about the families enrolled in the program.
- Ensured compliance with state licensing standards by creating lesson plans and maintaining accurate records of attendance.
- Ensured safety standards within the daycare facility.
- Upheld accreditation standards with National Education of Young Children.
Laboratory Manager
Pacifica Hospital of the Valley
Sun Valley, CA
07.1990 - 03.1992
- Managed daily lab operations focusing on staffing and personnel scheduling.
- Investigated customer complaints related to product quality or performance issues.
- Ensured that all Joint Commission and regulatory standards were met during laboratory operations.
- Maintained CDPH and CLIA licensure.
- Developed standard operating procedures for the laboratory.
- Implemented quality assurance in the laboratory.
Education
Master of Arts - Early Childhood Special Education
California State University, Northridge
Northridge, CA05-2003
Bachelor of Science - Biology
University of Charleston
Charleston, WV08-1984
Skills
- Process improvement
- Legal and regulatory compliance
- Operations management
- Staff development
- Team building
- Coaching and mentoring
Certification
- Clinical Laboratory Scientist License
Timeline
Director Laboratory Services
Ventura County Medical Center
07.2021 - Current
Laboratory Consultant
Self-Employed
01.2018 - 12.2020
Director Laboratory Services
Sherman Oaks Hospital
10.2009 - 06.2021
Area Department Adminstrator
Kaiser Permanente
05.2008 - 11.2008
Area Department Administrator
Kaiser Permanente
12.2006 - 05.2008
Licensed Family Childcare Provider
Self-Employed
07.1998 - 02.2005
Laboratory Manager
Pacifica Hospital of the Valley
07.1990 - 03.1992
Clinical Laboratory Scientist
Olive View-UCLA Medical Center
03.1986 - 07.2008
- Clinical Laboratory Scientist License
Master of Arts - Early Childhood Special Education
California State University, Northridge
Bachelor of Science - Biology
University of Charleston
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