ERLONDA HARRIS
Columbus,MS
Summary
A versatile and adaptable professional, able to seamlessly transition between different roles and responsibilities. Possesses excellent problem-solving skills, thriving in dynamic and challenging environments. Known for a positive attitude and effective communication across various professional contexts.
Also able to provide administrative support and function as the primary interface between the patient and the provider. Facilitates the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality. With a proven track record of success in diverse roles, with a keen eye for detail, which brings a comprehensive skill set including; transportation, call center customer service, administrative support, management, patient care, and a commitment to delivering high- quality results, unwavering dependability, and a commitment to excellence in any professional setting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
School Bus Driver
Columbus Municipal School District
10.2022 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Transported passengers safely along prescribed routes according to tight schedules.
Security Officer
Allied Universal
04.2019 - 04.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained safe environments for employees and visitors through continuous risk assessment and threat analysis.
Assistant Store Manager
Dollar General
04.2017 - 08.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Inbound Sales Associate
ViaSource Solutions
02.2016 - 04.2017
- Electronically enter patient demographics, insurance information, and allergies into records using Connect First and Global Pipeline software programs
- Answer phones(Up to 30 calls per day), verify insurance, and review questionnaires to determine equipment eligibility
- Assist with medical equipment orders and comply with all HIPAA compliance guidelines.
Education
Associate of Science -
Ultimate Medical Academy Health Sciences
Clearwater, FL01.2017
Diploma - Medical Administrative Assistant -
Ultimate Medical Academy
Clearwater, FL01.2016
Diploma -
Columbus High School
Columbus, MS01.2010
Skills
- Experience with Microsoft Word, Excel, and PowerPoint
- Effective communicator, building positive relationships with management, customers, and staff
- Medical Administrative Assistant
- Medical Terminology, Patient Processing, HIPPA Compliance, Medical Records Management, Patient Registration Patient Processing, Medical Transcription
- Introduction to ICD-10-CM Coding
- Anatomy & Physiology
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Computer Information Systems
- Office Accounting
- Principles of Management
- Medical Laws & Ethics
- Pathophysiology for Medical Office
- Packaging, Shipping, Marketing
- Customer Service
- Safety-focused
- Dependable and reliable
- Commercial driving
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified Medical Administrative Assistant (CMAA)
- Lash Tech
- Body Contouring Specialist
Academic Honors
Academic Honors Recognition / Honor Roll.
Timeline
School Bus Driver
Columbus Municipal School District
10.2022 - Current
Security Officer
Allied Universal
04.2019 - 04.2022
Assistant Store Manager
Dollar General
04.2017 - 08.2019
Inbound Sales Associate
ViaSource Solutions
02.2016 - 04.2017
Associate of Science -
Ultimate Medical Academy Health Sciences
Diploma - Medical Administrative Assistant -
Ultimate Medical Academy
Diploma -
Columbus High School
- Certified Medical Administrative Assistant (CMAA)
- Lash Tech
- Body Contouring Specialist
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