Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erlyn Pena

Providence,RI

Summary

Organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Crew Member

Dunkin Donuts
01.2022 - 12.2023
  • Worked well with teammates and accepted coaching from the management team.
  • Cleaned and maintained all areas of the restaurant to promote a clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.

Front End Cashier

Bj's Wholesale Club
12.2022 - 06.2023
  • Greeted customers and responded to requests for information.
  • Helped customers complete purchases, locate items, and join reward programs.
  • I approached every question or concern with a calm and level-headed approach.
  • Handled customer complaints and concerns and escalated them to the direct supervisor for quick resolution.

Education

High School Diploma -

Village Green Virtual
Providence, RI
06-2023

Bachelor of Science - Bacherlos in Nursing

Rhode Island College
Providence, RI
Current

Skills

  • Verbal and written communication
  • Telephone etiquette
  • Attention to detail
  • Telephone Etiquette
  • bilingual, fluent in Spanish
  • Multitasking
  • Clear Communication

Languages

Spanish
Native or Bilingual

Timeline

Front End Cashier

Bj's Wholesale Club
12.2022 - 06.2023

Crew Member

Dunkin Donuts
01.2022 - 12.2023

High School Diploma -

Village Green Virtual

Bachelor of Science - Bacherlos in Nursing

Rhode Island College

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Erlyn Pena