Erma Gonzalez
Grand Prairie
Summary
Hardworking credit card administrator at Tricolor Auto Group, skilled in customer service, and maintaining data confidentiality. Successfully managed credit card applications and monitored usage, ensuring compliance with company policies. Known for problem-solving and attention to detail, I effectively resolved cardholder issues and streamlined reimbursement processes.
Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
6
6
years of professional experience
Work History
Credit Card Administrator
Tricolor Auto Group
Irving
07.2024 - 09.2025
- Process credit card applications, issue cards to approved employees, and maintain records for cardholders.
- Monitor credit card usage and activity by approved employees. Identify any potential fraud or irregularities.
- Ensure the company's credit card policies and procedures were enforced, including spending limits, expense categorization, and requirements.
- Communication with credit card issuers and vendors to resolve any issues, credit card replacement requests, and any other credit card-related matters.
- Create reports on credit card activity for management review.
- Provide guidance to cardholders as needed.
- Review, approve, and process employee reimbursements.
- Process weekly check runs and ACH payments.
- Other projects as assigned or delegated.
Accounts Payable Specialist
Tricolor Auto Group
Irving
04.2019 - 07.2024
- Process invoices accurately for timely payment to vendors.
- Reconcile vendor statements with internal records regularly.
- Collaborate with cross-functional teams to resolve invoice discrepancies.
- Review and approve employee expense reports per company policy.
- Utilize accounting software to track and manage payments effectively.
- Processed accounts payable transactions in a timely manner according to established policies and procedures.
- Assisted with month-end closing activities related to accounts payable.
- Prepared checks for mailing, or electronic payment processing.
- Answered inquiries from internal departments regarding accounts payable status.
- Provided support to the accounting team as needed during busy periods or special projects.
- Generated weekly aging reports for management review.
- Processed employee expense reimbursements according to company policy guidelines.
Education
GED -
LG. Pinkston
Dallas, TX08-2004
Skills
- Credit card processing
- Invoice reconciliation
- Expense management
- Policy enforcement
- Cross-functional collaboration
- Detail orientation
- Effective communication
- Time management
- Customer service
- Team support
- Resourceful and analytical
- Relationship development
- Administrative support
- MS office
- Expense reporting
- Honest and ethical
- Document management
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Credit Card Administrator
Tricolor Auto Group
07.2024 - 09.2025
Accounts Payable Specialist
Tricolor Auto Group
04.2019 - 07.2024
GED -
LG. Pinkston
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