Erman (Cristy) Liang

Zen Dental Care

Houston, TX

04.2011 - Current

Provide chair-side assistance during dental procedures, including passing instruments to the dentist, and holding suction.
Prepared treatment rooms by sterilizing instruments and organizing supplies efficiently.
Greeted visitors and answered incoming calls in a professional manner.
Managed patient records and appointments using dental office software systems.
Communicated with patients regarding treatment plans and follow-up care instructions.
Supported the dental team by maintaining a clean and organized work environment.
Sterilized instruments according to established guidelines and protocols.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Greeted patients upon arrival at the office and escorted them to an examination room.
Educated patients on proper oral hygiene techniques and habits.
Helped maintain inventory levels of all dental supplies used in day-to-day operations. In charge of all dental supplies purchasing, with suppliers. Help to obtain a quotation for new dental equipment.
Arranging a 'Lunch and Learn' with the supplier's sales representative for the clinic staff.
Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
Always act as a backup staff member to both the Front Office and back operation team.