- English, Spanish - Expert
Ermelinda Rojo
Snyder
Summary
Bilingual professional with experience in QA/QC, sales management, administrative support, and customer relations. Skilled in project coordination, compliance documentation, inventory management, and team leadership. Strong background in oil & gas and industrial environments with excellent communication and organizational skills.
Overview
4
4
years of professional experience
Work History
Sales Manager
Rent-A-Center
Snyder, TX
02.2024 - 07.2024
- Led daily sales operations and team performance
- Analyzed sales trends and customer data to improve revenue
- Built strong customer relationships and resolved escalations
- Identified opportunities for market growth
QA/QC
VRC Enterprises
Midland, TX
02.2021 - 09.2023
- Managed QA/QC documentation and compliance reporting
- Conducted internal and external audits
- Coordinated quality inspections and contractor requirements
- Investigated nonconformance reports and customer complaints
- Supported project quality management systems and reporting
Dialysis Tech
Kidney Care Center
Hobbs, NM
02.2021 - 11.2021
- Monitored patients undergoing dialysis treatment.
- Ensured usage of the machine to be safe and secure for each and every patient.
- Adjusted patient fluid removal rates as required.
Tool Room Attendant
VRC Enterprises
Midland, TX
11.2020 - 02.2021
- Managed inventory and daily tool distribution
- Maintained warehouse organization and reporting
- Supported production operations and housekeeping standards
Skills
- QA/QC & Compliance Management
- Sales & Customer Relationship Management
- Administrative & Office Operations
- Data Analysis & Performance Reporting
- Inventory Control & Warehouse Operations
- Accounts Payable & Reconciliation
- Project Coordination
- Oil & Gas Industry Experience
- Medical Office Support
- Leadership & Team Development
- Dispatching & Scheduling
- Microsoft Office, SAP, Workday & Salesforce
- Bilingual: English & Spanish
- Safety Compliance & Documentation Control
Languages
Assessments
- Customer Service — Highly Proficient
- Sales Management — Highly Proficient
- Administrative Support — Highly Proficient
- Microsoft Excel — Highly Proficient
- Microsoft Office — Highly Proficient
- Data Entry — Highly Proficient
- Attention to Detail — Highly Proficient
- Leadership & Team Management — Highly Proficient
- Problem Solving — Highly Proficient
- Accounts Payable & Bookkeeping — Highly Proficient
- Warehouse & Inventory Management — Proficient
- Safety & Compliance — Proficient
- QA/QC Documentation — Proficient
- Scheduling & Dispatching — Proficient
- Bilingual Communication (English & Spanish) — Expert
Timeline
Sales Manager
Rent-A-Center
02.2024 - 07.2024
QA/QC
VRC Enterprises
02.2021 - 09.2023
Dialysis Tech
Kidney Care Center
02.2021 - 11.2021
Tool Room Attendant
VRC Enterprises
11.2020 - 02.2021