Ermila Campos
New Braunfels
Summary
Pharmacy Order Entry Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency. Exceptional patient care and interaction. Excellent telephone etiquette. HIPAA trained. Strong decision-making ability.
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
18
18
years of professional experience
Work History
Pharmacy Technician
Pharmcare USA
San Marcos
06.2025 - Current
- Processed prescription orders accurately and efficiently for diverse patient needs.
- Assisted pharmacists in preparing and dispensing medications to patients.
- Maintained inventory levels and organized pharmaceutical supplies in the pharmacy.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Organized work areas so that everything was easily accessible when needed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Verified prescriptions and drug labels, documents and packages.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Prepared compound medications under the supervision of a licensed pharmacist.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Maintained proper storage and security conditions for drugs.
- Blister packed between 200/300 prescriptions a day.
- Maintained two DOSIS machines, making sure the canisters are replenished and swapped out canisters to keep machines working at top speed.
- Changed lids, labels and replenished the cards for the two machines.
- Scan and packed blisters pack prescriptions along with package slips for each route.
- Uploading daily slips for each nursing home, assisted living, or rehab.
- Compounded non sterile prescriptions, mouthwash and creams.
Pharmacy Tech
Walgreens
New Braunfels
09.2015 - Current
- Entered new patient profiles and prescriptions into medication input software system.
- Communicated directly with doctors' offices via telephone, fax and email.
- Provided friendly customer service at prescription drop-off and pick-up counters.
- Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.
- Accurately pulled medications from the shelves for Pyxis replenishment.
- Verified patient data and billing information.
- Maintained proper storage and security conditions for all drugs.
- Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.
- Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.
- Precisely processed third party prescriptions and managed adjudication review.
- Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.
- Followed state and federal record keeping guidelines for legend drugs and controlled substances.
- Appropriately resolved customer issues, complaints and questions.
cook
cheddars
selma
09.2012 - 12.2015
- Frequently switched between positions as Cold Food prep, Soup Station Chef and Relief Chef mid shift to support changing needs of large industrial kitchen.
- Used all food handling standards.
- Weighed, measured, and mixed ingredients according to recipes using various kitchen utensils and equipment.
- Cooked food properly and in a timely fashion, using safety precautions.
- Cooked the exact number of items ordered by each customer, working on several different orders simultaneously.
- Directed the operation and organization of kitchens and all food-related activities, including the presentation and serving of food.
- Ensured first-in-first-out system with all ingredients labeled and stored properly.
- Notified kitchen personnel of shortages or special orders.
Area supervisor
Ross Dress For Less
New Braunfels
05.2008 - 12.2012
- Delivered excellent customer service by greeting and assisting each customer.
- Addressed customer inquiries and resolved complaints.
- Design and implemented customer satisfaction metrics.
- Opened a new store location and assisted in recruiting and training new staff.
- Stocked and restocked inventory when shipments were received.
- Reorganized the sales floor to meet company demands.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
- Trained all new managers on store procedures and policies.
- Trained staff to deliver outstanding customer service.
- Worked closely with the district manager to formulate and build the store brand.
Education
GED -
New Braunfels High School
New Braunfels, TexasSkills
- Exceptional patient care and interaction
- Excellent telephone etiquette
- HIPAA trained
- Strong decision-making ability
- Prescription processing
- Inventory management
- Medication preparation
- Third party billing
- Effective communication
- Problem solving
- Team collaboration
- Insurance billing
- Compounding techniques
- Ordering and stocking medications
- Prescription filling
- Confidentiality and HIPAA
- Receiving incoming supplies
- Pharmacy law compliance
Timeline
Pharmacy Technician
Pharmcare USA
06.2025 - Current
Pharmacy Tech
Walgreens
09.2015 - Current
cook
cheddars
09.2012 - 12.2015
Area supervisor
Ross Dress For Less
05.2008 - 12.2012
GED -
New Braunfels High School