Ermira Ramadani
Franklin Grove,IL
Summary
Ambitious nursing student with 10 years of experience in customer service as well as maintaining an active CNA certificate. Proven history of inspiring positivity, exceeding in multitasking and productivity in employees. Hardworking and passionate job seeker with strong organizational skills eager to secure the student externship position.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service/Head Waitress
Lincoln Way Cafe
10.2014 - Current
- Improved customer satisfaction by providing attentive and friendly service to patrons.
- Collaborated with kitchen staff to ensure timely delivery of food orders, maintaining high levels of customer satisfaction.
- Trained new staff members on policies, procedures, and customer service standards.
Education
Associate Degree in Nursing - Nursing
Sauk Valley Community College
Dixon, IL05.2025
High School Diploma -
Ashton Franklin Center Highschool
Ashton, IL05.2016
Skills
- Exceptional customer service & multitasking skills
- Team Management
- Exceptional communication
- Relationship Management
- Professionalism
- Process Monitoring & decision-making
Certification
- Currently involved as a member of the Illinois Area Health Education Center as a scholar.
- Active CNA certificate with hours of clinical experience.
Languages
English
Native or Bilingual
Albanian
Full Professional
Timeline
Customer Service/Head Waitress
Lincoln Way Cafe
10.2014 - Current
Associate Degree in Nursing - Nursing
Sauk Valley Community College
High School Diploma -
Ashton Franklin Center Highschool
Similar Profiles
RANDY GRIESSRANDY GRIESS
Supervisor at Lincoln Composites, Hexagon Lincoln, Hexagon, Agility Fuel Solutions, Hexagon AgilitySupervisor at Lincoln Composites, Hexagon Lincoln, Hexagon, Agility Fuel Solutions, Hexagon Agility
Patrick MorrisonPatrick Morrison
General Sales Manager / Sales Manager at Southlake Ford Lincoln (FKA Shanahan Ford Lincoln)General Sales Manager / Sales Manager at Southlake Ford Lincoln (FKA Shanahan Ford Lincoln)
CASSANDRA WESTCASSANDRA WEST
JAIL LIEUTENANT at Lincoln County Sheriff OfficeJAIL LIEUTENANT at Lincoln County Sheriff Office
Amy HarrisAmy Harris
Store Manager at Snyders PharmacyStore Manager at Snyders Pharmacy
James SchnitzerJames Schnitzer
Warehouse Clerk 3 at Revere ElectricWarehouse Clerk 3 at Revere Electric