Summary
Overview
Work History
Skills
Work Availability
Timeline
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Ermira Shehu

Ermira Shehu

Queens,NY

Summary

I speak Italian, Albanian and English

Innovative Nanny with 5 years of hands-on experience providing in-home childcare. Friendly and energetic individual skillful in organizing and conducting age-appropriate activities and providing stimulating learning environment. Focused on maintaining great sense of humor and positive demeanor.I am also the mother of a wonderful girl

Overview

10
10
years of professional experience

Work History

Nanny

Private Home
Queens, NY
01.2019 - 10.2023
  • Assisted children with daily activities, such as dressing, bathing, and feeding.
  • Monitored the children's playtime to ensure safety and wellbeing.
  • Planned age-appropriate activities to help foster physical, mental, and emotional development.
  • Performed light housekeeping duties related to childcare such as laundry or meal preparation.
  • Helped prepare meals for the children according to dietary guidelines set forth by parents or guardians.
  • Created an atmosphere of trust between myself and both the family and the kids I cared for.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.

Waitress Supervisor

Rustico Ristorante And Pizzeria
Queens, NY
06.2021 - 09.2023
  • Supervised waitstaff to ensure quality customer service and satisfaction.
  • Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
  • Monitored employee performance, identified areas of improvement, and provided feedback.
  • Created daily shift schedules for waitstaff according to business needs.
  • Ensured compliance with all health department regulations related to food handling and storage procedures.
  • Verified accuracy of orders before delivery by checking presentation of dishes against menu descriptions.
  • Checked stock levels throughout the day to ensure adequate supplies were available at all times.
  • Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
  • Managed staff payroll activities including time-off requests, attendance tracking, overtime approval.
  • Participated in menu planning activities by providing input on pricing strategies and recipe modifications.
  • Coordinated catering services for special events such as weddings or corporate functions.
  • Assisted bartenders when needed during peak hours or when short staffed.
  • Monitored cash register operations during shifts for accuracy of transactions.
  • Trained new wait staff team members in proper procedures and important standards of establishment.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Implemented new POS system and trained staff members on use.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Housekeeper

Private Home
New York, NY
02.2014 - 10.2018
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Organized closets with hangers for guests' clothing items.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.food preparation because I am also a good Italian chef

Skills

  • Light Housekeeping
  • Child Supervision
  • Educational Support
  • Childcare Techniques
  • Valid Driver's License
  • Family Supports
  • Strong Swimmers

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Waitress Supervisor

Rustico Ristorante And Pizzeria
06.2021 - 09.2023

Nanny

Private Home
01.2019 - 10.2023

Housekeeper

Private Home
02.2014 - 10.2018

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Ermira Shehu