Summary
Overview
Work History
Education
Skills
Timeline
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Erna Bynum

Greensboro,NC

Summary

Proven caterer with a track record of enhancing client satisfaction through personalized services and strict adherence to food safety standards. At Bateman Senior Meals, excelled in logistical coordination and team contribution, significantly improving overall quality. Skilled in menu planning and problem-solving, consistently delivering memorable dining experiences. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

20
20
years of professional experience

Work History

Caterer

Self-employeed
01.2007 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
  • Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
  • Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
  • Implemented strict food safety standards, maintaining a clean and sanitary work environment at all times.
  • Set up and disassembled food service stations, equipment and furniture per contract specifications.
  • Offered vegetarian versions of frequently ordered entrees to appeal to health conscious customers.
  • Researched menu options for customers with food allergies or special dietary preferences to accommodate varied dietary needs.

Prepared Foods Team Member

Bateman Senior Meals
01.2005 - 01.2007
  • Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
  • Completed all hot and cold food assignments to meet deadlines for meal preparation.
  • Stocked food items upon manger request and adhered to food safety standards at all times.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
  • Collaborated with team members to complete tasks efficiently and deliver high-quality products consistently.
  • Communicated effectively with team members regarding daily objectives, coordinating efforts for a cohesive work environment.
  • Provided support during peak hours, effectively managing increased workload without compromising quality or speed of service.
  • Organized food and products by date and maintained adequate supplies.

Education

No Degree - Horticultural Science

North Carolina A&T State University
Greensboro, NC

Skills

Food Safety

Food presentation

Sanitation Practices

Quality Control

Team contribution

Problem-solving skills

Banquet Coordination

Menu development

Menu Planning

Meal Preparation

Supply Ordering

Attention to Detail

Timeline

Caterer

Self-employeed
01.2007 - Current

Prepared Foods Team Member

Bateman Senior Meals
01.2005 - 01.2007

No Degree - Horticultural Science

North Carolina A&T State University

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Erna Bynum