Erna Goldkuhl
Tucson,AZ
Summary
- Management: Over eleven years' management experience in the corporate and retail clothing industries
- Creative and data-savvy business process professional leveraging superb organizing talents to excel as a Business Process Manager/ Analyst
- Technical Proficiencies: Excellent command of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), SQL and utilizing SQL server for queries, Data Warehouse (WEBI), Power BI, and Salesforce, and POS systems.
- Key Strengths: Self-directed and energetic, working equally well in on-site and remote work environments. Using lean practices, I can adjust processes as needed for the best success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Business Office Director
Bridgewater Assisted Living
11.2023 - Current
- Resolved financial discrepancies and customer billing issues with timely attention.
- Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
- Oversaw financial operations such as accounts receivable, accounts payable and payroll.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Hired, trained, and motivated well-qualified staff.
- Collaborated with executive leadership on long-term goal setting initiatives for continued success.
- Utilized company's accounting systems to review reports and prepare assessments.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maximized cash flow through optimal billing and collection processes.
- Facilitated training sessions for employees, ensuring they had the necessary skills to excel in their roles within the organization.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Oversaw all aspects of human resources, including hiring, onboarding, and employee evaluations.
Sourcing Manager
For the Kitsch of It
01.2015 - Current
- Sourcing expert for a vintage goods business that follows trends and has several different streams of revenue to maximize sales
- Demonstrated excellence for utilizing data analysis to grow business results year over year.
Business Applications Liaison III
American Red Cross
01.2014 - 10.2023
- Manage sixteen separate enterprise databases in a virtual server environment for over a thousand users
- Improve database management and business processes, create new user access, troubleshoot, resolve user issues and perform data analysis
- Instrumental in creating supporting job aids and training for internal use and non-super users of the software.
Senior Manager Planning and Scheduling
American Red Cross
01.2010 - 01.2014
- Led a department of five staff that performed as a cross functional team to improve efficiency and processes, manage scheduling staffing resources and time resources(calendar) for blood drives
- Improved operational efficiency from 82% to 95% by analyzing and changing day of week and hours of operation to maximize collections and staff scheduling in the fixed site operations.
Scheduling Supervisor
American Red Cross
01.2008 - 01.2010
Donor Recruitment Representative
American Red Cross
01.2006 - 01.2008
Education
PROJECT MANAGEMENT BOOTCAMP (PMI) CERTIFICATE -
10.2021
A.A., LIBERAL ARTS, PIMA COMMUNITY COLLEGE -
05.2014
Skills
- Scheduling
- Proposal Writing
- Human Resources
- Meeting facilitation
- Account Reconciliation
- Time Management
- Policy Management
- Expense Reporting
- Training and Orientation
- Negotiation
- Human Resources Management
- Business Needs Identification
- Work Planning and Prioritization
- Payroll Management
- Business Administration
- Employee Onboarding
- Active Listening
- Payroll Oversight
- Human Resource Management Software
- Business Analysis
Sourcing Experience
- For the Kitsch of It, Tucson, AZ, Sourcing Manager, 2015, Present, Sourcing expert for a vintage goods business that follows trends and has several different streams of revenue to maximize sales.
- Demonstrated excellence for utilizing data analysis to grow business results year over year.
Certification
Arizona Level 1 Fingerprint Clearance Card
Food Handlers Card
CPR/ First Aid Certified
Timeline
Business Office Director
Bridgewater Assisted Living
11.2023 - Current
Sourcing Manager
For the Kitsch of It
01.2015 - Current
Business Applications Liaison III
American Red Cross
01.2014 - 10.2023
Senior Manager Planning and Scheduling
American Red Cross
01.2010 - 01.2014
Scheduling Supervisor
American Red Cross
01.2008 - 01.2010
Donor Recruitment Representative
American Red Cross
01.2006 - 01.2008
PROJECT MANAGEMENT BOOTCAMP (PMI) CERTIFICATE -
A.A., LIBERAL ARTS, PIMA COMMUNITY COLLEGE -
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