Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ernad Dzebo

Richmond,VA

Summary

Proven leader and effective problem-solver, adept in emergency response and customer service, Excelled in maintaining swimmer safety and enhancing patron satisfaction through vigilant monitoring and swift issue resolution. Certified in CPR and First Aid, my tenure significantly reduced rule violations, ensuring a secure and welcoming environment. Skilled Lifeguard consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED. Eager Life guard always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Lifeguard

Douglas Aquatics, Inc.
Richmond, VA
05.2023 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.
  • Improved visitor satisfaction by promptly addressing concerns and providing helpful information.
  • Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
  • Managed pool facility operations during assigned shifts, ensuring smooth daily functioning.
  • Scanned main areas to monitor for any safety risks.

Education

High School Diploma -

Douglas S. Freeman High School
06.2025

Skills

  • Strong communicator
  • Lifeguard certification
  • Effective problem-solver
  • Leadership Qualities
  • First Aid
  • Physical Fitness
  • Patience and Empathy
  • Customer Service
  • Excellent Communication
  • CPR Certified
  • Emergency Response
  • Public safety knowledge

Certification

  • First Aid/CPR Certified

Languages

English
Native or Bilingual
Croatian
Limited Working

Timeline

Lifeguard

Douglas Aquatics, Inc.
05.2023 - Current

High School Diploma -

Douglas S. Freeman High School
Ernad Dzebo
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