Verified insurance of patients to determine eligibility.
Communicated with insurance providers to resolve denied claims and resubmitted.
Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
Filed and updated patient information and medical records.
HCC Medical Coder
East Georgia Regional Primary Care Physicians
01.2023 - Current
Review provider documentation to abstract and confirm all diagnosis codes mapping to Hierarchical Condition Category (HCC) conditions, according to Risk Adjustment policies, internal contract terms, and coding guidelines, for proper diagnostic code assignment
Analyze IEHO claim and encounter data to identify incomplete and inaccurate ICD-10 coding patterns submitted at the physician level
Develop measurement tools and track coding accuracy to identify trends in coding deficiencies, then educating providers to prevent errors from continuing.
Patient Account Representative II
Emory Healthcare
01.2020 - 01.2023
Code medical records for the complete and correct assignment of CPT and ICD codes, following strict coding guidelines for various clinical specialties
Query providers to obtain information, documentation, and patient data to ensure compliant and complete patient documentation and medical records
Assess provider documentation to confirm that it supports selected codes.
A/R Billing Specialist
Providence Hospital/Lifepoint Health
01.2016 - 01.2020
Managed billing processes, including ICD and CPT code selection and insurance claims submissions
Followed up with government, commercial, and third-party payers to resolve unpaid claims
Resolved payor denials, updating coding and submitting appeals, reducing improper and underpayment.
Coding Reimbursement Specialist
Broward Health Imperial Point
01.2006 - 01.2016
Abstracted diagnosis and procedure codes from medical record documentation, selecting ICD-CM, ICD-PCS, and CPT codes for various clinical specialties
Researched and appealed denied claims for satisfactory resolution and optimal reimbursement
Reviewed claim errors and compiled error reports.
Patient Access Specialist
Broward Health Imperial Point
01.2002 - 01.2006
Performed registration and pre-registration tasks for outpatient appointments, including insurance verification and financial screening
Collected patient payments and kept patient charts updated.
Education
Precyse University
Skills
CPT
ICD-9/10-CM
HCPCS
Medical Terminology
Anatomy
Physiology
Coding Guidelines
HIPAA Policies
Modifiers
Coding Payment Policies
NCD and LCD Edits
NCCI Edits
Accounts Payable
Accounts Receivable
Collections
Compliance
Microsoft Office Suite
Athena
Cerner
Cirrius
EPIC
Meditech
NextGen
NThrive
Insurance Claims
Medical Billing
HIPAA Compliance
CPT Knowledge
Certification
Certified Coding Associate (CCA)
Affiliations
American Health Information Management Association (AHIMA)