Ernelyn DeJesus
Danbury,CT
Summary
Detail-oriented and highly organized educator transitioning into a hospital setting. Bringing strong interpersonal, communication, and administrative skills honed over 8 years of teaching, with a proven ability to manage schedules, coordinate multiple tasks, and handle high-pressure environments. Seeking to leverage my expertise in time management, problem-solving, and customer service to ensure efficient scheduling and smooth operations in a healthcare environment.
Overview
14
14
years of professional experience
Work History
Teacher
Amber Charter School
08.2017 - 09.2024
- Communicated regularly with students, parents, and staff to confirm attendance, appointments, and changes to schedules.
- Collaborated with school administration to organize meetings, parent-teacher conferences, and extracurricular activities, maintaining an organized calendar.
- Demonstrated strong problem-solving abilities by resolving scheduling conflicts and last-minute changes while maintaining a calm and professional demeanor.
- Developed effective communication channels with students, parents, and staff, ensuring all parties were informed of scheduling updates.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Helped students explore concepts with engaging, learning-focused activities.
- Adapted teaching methods and materials to meet students' varying needs.
- Created lessons and online testing materials to facilitate remote learning.
- Developed and implemented classroom routines to address varying student needs.
Lead Teller
TD Bank
05.2010 - 08.2017
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Created teller schedule to keep weekly and weekend shifts properly staffed.
- Recognized and prevented fraudulent activities and suspicious transactions.
- Enforced compliance with bank regulations and policies to reduce financial risks.
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
- Mentored and trained new tellers on bank procedures and customer service standards.
Education
Bachelor of Science - Education And Sociology
City College of New York
New York, NY06-2016
Skills
- Time Management & Scheduling
- Strong Communication Skills
- Organizational & Multitasking Abilities
- Customer Service & Patient Interaction
- Attention to Detail
- Problem Solving & Conflict Resolution
- Microsoft Office Suite/ Google Drive
- Database Management & Recordkeeping
- Team Collaboration & Coordination
- Adaptability to New Technologies & Systems
Languages
Spanish
Native or Bilingual
Timeline
Teacher
Amber Charter School
08.2017 - 09.2024
Lead Teller
TD Bank
05.2010 - 08.2017
Bachelor of Science - Education And Sociology
City College of New York
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