Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals.
Highly regarded for consistently achieving superior sales results through leadership, planning, and effective implementations
Ensured that employees understood their value and contribution to the business as a whole, and showed appreciation to each employee for their unique role that he or she brings to the store overall
Developed a strong reputation for leadership due to the excellent relationships with employees and willingness to lead by example
Experienced in problem solving, leadership and communications, sales training, and customer relations
Sales/Profit & Loss Management
Maintain an acceptable and accurate level of physical inventory
Analyze business results daily, week and monthly to improve profitability
Implemented an effective sales plan
Trained, developed and motivated staff, forecasted store sales, maintained budgetary controls, loss prevention, inventory control, and merchandising standards
Developed unique solutions to merchandising problems
Ensured efficient operation of all stockroom and back stock area
A dedicated professional with a track record for longevity and organizational loyalty in meeting day-to-day/ year-to-year operational and sales objectives
Customer Service
Worked directly with customers assisting in sales, resolving problems and ensuring maintenance of productive customer relations
Set the standard for world class customer service; trained all staff to excel in customer treatment
Identified obsolete or slow moving items in order to minimize storage costs
Performed cycle counts to ensure accurate inventory data in the system
Participated in weekly meetings with senior leadership team members to review progress on projects relating to inventory control initiatives
Unloaded nightly truck inventory
Organized product for specific departments
Merchandised endcaps and isle displays
Organized warehouse shelves in an orderly fashion according to item size or type
Ensured compliance with company policies regarding safety protocols when handling shipments.
Unloaded trucks
Staged Products
Customer Service