Sports
Ernest Booker
New York,NY
Summary
Collaborative leader dedicated to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Brand Operations Manager
Nike
03.2023 - 05.2024
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Enhanced customer engagement with well-executed promotional activities and events.
- Optimized product offerings through thorough competitive analysis and consumer research.
- Implemented innovative merchandising strategies to maximize in-store visibility and drive customer conversion.
- Developed comprehensive training materials for new hires, facilitating rapid onboarding and integration into the company culture.
- Streamlined operations for improved efficiency, managing resources and budget allocations effectively.
- Collaborated with cross-functional teams to deliver cohesive brand messaging across all platforms.
Assistant Head Coach
Nike Unite Harlem
06.2022 - 03.2023
- Assisting the Head Coach in managing day-to-day operations of the store, including sales, customer service, inventory management, and staff scheduling
- Monitoring and analyzing sales data to identify trends and areas for improvement
- Recruiting, hiring, training, and supervising staff members, including setting performance goals and conducting performance evaluations
- Resolving customer complaints and ensuring a high level of customer satisfaction
- Ensuring that the store is clean, organized, and well-stocked at all times
- Implementing marketing strategies to increase sales and attract new customers
- Ensuring compliance with company policies and procedures, as well as local, state, and federal regulations
- Maintaining accurate records of sales, inventory, and employee time and attendance
- Assisting with the development and implementation of budgets, financial plans, and other business strategies.
Director of Store Operations
Fifteen Twenty Grocery Delivery
02.2021 - 06.2022
- Build a team to staff locations in a new startup e-commerce environment in New York & Chicago
- Focused on expansion and new warehouse buildout
- Work with IT/Development team to create and train management on performance-based analytics
- Partner with the marketing team to set up a marketing campaign launch to gain consumer attention throughout NYC & Chicago
- Create unique content on social media platforms to engage with our consumer base and improve consumer retention
- Developing and implementing operational strategies to improve efficiency and productivity
- Developing and implementing policies and procedures for operational activities
- Managing budgets and allocating resources to departments and projects
- Analyzing financial and operational data to identify opportunities for cost savings and improved efficiency
- Establishing and maintaining relationships with suppliers, vendors, and other external partners
- Ensuring that all operational activities are performed in a safe and environmentally responsible manner
- Communicating with other senior leaders to provide updates on operational activities and to align activities with the organization's overall strategy
- Continuously monitoring and evaluating the effectiveness of operational activities and implementing improvements as necessary.
Senior Inventory Operations Manager
Nike House of Innovation
09.2017 - 02.2021
- Conducted training modules focused on Consumer Experience and Interactions
- Teach and develop our athletes to become elevated athletes and leaders
- Reporting on revenue as well as offering analysis of market trends, sales spikes, dips, and slow movers
- Responsible for Product Life Cycle functions monitoring products back of house to sales floor
- Delivered engaging presentations at industry conferences, establishing thought leadership in the field of product marketing.
- Streamlined internal processes by implementing project management tools, enhancing team efficiency and productivity.
- Created and updated regular inventory reports and records.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
- Mentored junior team members, fostering their professional development and growth within the company.
Store Team Leader
Whole Foods Market
10.2012 - 09.2017
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Overnight Merchandise & Product Manager
BJ'S WHOLESALE CLUB
07.2009 - 10.2012
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Implemented Agile methodologies for more efficient project management and team collaboration.
- Prioritized roadmap in order to achieve product goals and metrics.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
Visual Merchandise Manager/Department Manager
DR. JAYS
01.2007 - 07.2009
- Managed trained, and developed a high-performing visual merchandising team for overall success.
- Monitored industry trends to stay current on new products, materials, and design concepts in retail spaces.
- Reduced expenses by negotiating contracts with suppliers for fixtures, mannequins, and other display materials.
- Achieved inventory turnover goals by executing timely markdowns and clearance sales strategies.
- Led successful seasonal transitions by efficiently managing resources such as staff time allocation, budgeting, and inventory control.
- Ensured brand consistency across multiple stores by providing clear guidelines for visual merchandising standards.
Education
Bachelor of Arts -
Lincoln University
Lincoln University, PA05.2013
Skills
- Operations Management
- Sales Training/Team Coaching
- Recruiting & Training
- Merchandising
- Budgeting & Forecasting
- Execution Process Development
- Sales Generation
- Marketing
- Asset Protection
- Creative Direction
- Media Planning
- Product Launches
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Basketball Enthusiast
Retail Management
Brand Marketing
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsFlexible work hours4-day work weekPaid time off401k matchWork from home optionStock Options / Equity / Profit SharingTimeline
Brand Operations Manager
Nike
03.2023 - 05.2024
Assistant Head Coach
Nike Unite Harlem
06.2022 - 03.2023
Director of Store Operations
Fifteen Twenty Grocery Delivery
02.2021 - 06.2022
Senior Inventory Operations Manager
Nike House of Innovation
09.2017 - 02.2021
Store Team Leader
Whole Foods Market
10.2012 - 09.2017
Overnight Merchandise & Product Manager
BJ'S WHOLESALE CLUB
07.2009 - 10.2012
Visual Merchandise Manager/Department Manager
DR. JAYS
01.2007 - 07.2009
Bachelor of Arts -
Lincoln University
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