Ernest Cantrelle
Brookwood,AL
Summary
Results-oriented Program and Quality Manager with extensive experience in the Automotive industry, specializing in operational efficiency through strategic planning and innovative process improvements. Demonstrated expertise in cost control, loss prevention, and labor management has driven significant organizational performance enhancements. Proven leadership in guiding diverse teams to meet project objectives while fostering effective communication and problem-solving capabilities. Recognized for utilizing technical acumen to optimize processes and increase productivity.
Overview
18
18
years of professional experience
Work History
Corporate Program Manager
IAC Group
Cottondale, USA
08.2021 - Current
- Executed successful launch strategies for products at GM, MB, and VW.
- Prepared submission packages for PPAP approvals per required standards.
- Monitored performance metrics to ensure timely completion of tasks.
- Analyzed data collected during the course of the program operations and reported results accordingly.
- Reviewed customer feed backs on a regular basis in order to identify potential areas of improvement in service delivery.
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Measured development processes.
- Guided engineers regarding specific customer requirements.
Senior Quality / Supplier Quality Engineer
JAC PRODUCTS
Franklin, USA
07.2016 - 08.2021
- Oversaw performance and development of twelve employees.
- Achieved a $126K reduction in first-year expenses by resolving third-party invoicing challenges.
- Oversaw completion of audits, charts, reference guides, FEMAs, 5Ps, 8Ds and controlled design changes.
- Directed enhancement initiatives in receiving procedures.
- Monitored supplier performance metrics such as on-time delivery, defect rates, scrap rates.
- Created process flow diagrams, and performed process capability studies.
- Analyzed non-conforming material data from production processes to determine root cause of failures.
- Conducted supplier audits to ensure quality standards were maintained.
- Investigated customer complaints related to supplier products or services.
- Promoted continuous improvement initiatives within the organization by working closely with both internal and external stakeholders.
Quality Manager / Senior Quality / Supplier Quality Engineer
KASAI North America
Talladega, USA
07.2013 - 07.2016
- Oversaw performance and productivity of 45 staff members.
- Achieved an 89.9% reduction in customer concerns from 2014 to 2015.
- Develop team to enhance problem-solving skills with various methodologies.
- Contributed to development efforts through helping mentor with Six Sigma, DFT, and Lean improvements.
- Identified root causes for defects by analyzing statistical data from test results, customer feedback and other sources.
- Ensured effective implementation of corrective actions to resolve any identified issues or discrepancies in a timely manner.
- Created KPIs related to process performance metrics such as defect rate, scrap rate.
- Established procedures for inspection and testing of incoming raw materials, components and finished products prior to shipment.
- Analyzed customer feedback data to identify potential areas of improvement within the product life cycle process.
- Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
- Conducted training sessions for employees on quality assurance processes, techniques and tools.
- Provided technical guidance on quality control activities to support efficient operations.
- Assisted with supplier evaluation activities including vendor selection based on criteria such as cost effectiveness, delivery times.
- Developed SOPs outlining quality control policies and procedures.
- Collaborated with cross-functional teams in the development of new products and processes to ensure high levels of quality are maintained throughout the design phase.
Quality /Supplier Quality Engineer
Mammoth Inc.
Springfield, USA
06.2007 - 07.2013
- Created and programmed 3D CADD models and laser systems for various applications.
- Clarified complex processes including work instructions, the 5S program, and technical prints to associates.
- Optimized workflows by implementing strategies grounded in Six Sigma and Lean Manufacturing frameworks.
- Collaborated with cross-functional teams including design engineering, manufacturing engineering and operations personnel during product launches.
- Reviewed supplier documentation and test reports to verify product conformity.
- Provided technical support to internal departments regarding supplier selection, qualification and performance evaluation processes.
- Created process flow diagrams, and performed process capability studies.
- Performed risk assessment and FMEA reviews with suppliers to identify potential issues before they arise.
- Conducted inspections of incoming components, raw materials, parts and assemblies prior to acceptance into inventory.
- Analyzed non-conforming material data from production processes to determine root cause of failures.
- Reviewed engineering and manufacturing specifications to identify materials needed for product assembly.
- Visited vendor facilities and observed manufacturing environment to review and assess procedures.
- Conducted tests and assessments on products to identify quality issues.
- Assessed operations and made key suggestions to implement more cost-effective processes and lean manufacturing principles.
- Applied comprehensive set of industrial engineering techniques including statistics and simulation to solve highly complex business analysis.
Education
TCQE/TMMNA (Toyota) -
01.2017
ADIT BS -
University of TN / Honda Training
01.2017
Management Development Institute -
Missouri State University
01.2012
Microsoft Training (Excel, Access)
Ozark Technical Community College
01.2010
3D Software Training
D3 Technologies
01.2009
12 Volt Audio / Video Designer -
Mobile One
01.1990
Drafting degree - Industrial Arts, Assembly Line Technology
Terrebonne High Vo-Tech
01.1986
Skills
- Quality Assurance Management
- Effective Problem Resolution
- Automotive and Industrial Production Skills
- Certified Lean Six Sigma Professional
- Process Optimization
- Proficient in Microsoft Applications
- Experienced in VDA, IATF 16949, ISO 9001, and ISO 14001 standards compliance
- Statistical Analysis Using Minitab
- Reference Tool Development
- Partnership and team development
- Personnel management
- Process mapping
- Onsite customer support
- Presentation creation and delivery
- Stakeholder communications
- Cross functional team builder
- Critical thinking
- Interpersonal skills
- Customer service
- Change management
- Work Planning and Prioritization
- Risk analysis and management
- Data collection & research
- Life cycle management
References
References available upon request.
Timeline
Corporate Program Manager
IAC Group
08.2021 - Current
Senior Quality / Supplier Quality Engineer
JAC PRODUCTS
07.2016 - 08.2021
Quality Manager / Senior Quality / Supplier Quality Engineer
KASAI North America
07.2013 - 07.2016
Quality /Supplier Quality Engineer
Mammoth Inc.
06.2007 - 07.2013
TCQE/TMMNA (Toyota) -
ADIT BS -
University of TN / Honda Training
Management Development Institute -
Missouri State University
Microsoft Training (Excel, Access)
Ozark Technical Community College
3D Software Training
D3 Technologies
12 Volt Audio / Video Designer -
Mobile One
Drafting degree - Industrial Arts, Assembly Line Technology
Terrebonne High Vo-Tech
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