Ernest Coleman
Richmond,Virginia
Summary
Dedicated and reliable technician seeking to secure a position in a reputable organization to expand my knowledge and skills.
Overview
16
16
years of professional experience
Work History
Low Voltage Technician
FiberPlus
03.2021 - Current
- Improved system efficiency by installing and maintaining low voltage wiring, devices, and control systems.
- Enhanced safety by troubleshooting electrical issues, identifying hazards, and implementing corrective measures.
- Optimized system performance with routine maintenance of low voltage equipment and components.
- Reduced downtime, diagnosing and repairing malfunctions in low voltage systems promptly.
Cable Technician
CUDS
08.2017 - 03.2021
- Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
- Enhanced network performance for clients through regular maintenance and system upgrades.
- Streamlined cable installation processes, resulting in faster service delivery to customers.
- Conducted comprehensive site surveys to identify optimal locations for cable infrastructure installations.
CommTech 3
Comcast
07.2015 - 08.2017
- Installing cable, internet and phone service in customers’ homes and small businesses
- Setting up and programming devices after installation
- Maintaining the integrity of the Mainline
- Interacting with customers in their homes, while troubleshooting their problems
- Training new technicians.
Satellite Technician
Dish Network
07.2013 - 07.2015
- Installed home and small business satellite systems
- Set up TV and Internet devices after installation
- Explained company services in order to promote products and up sell additional products to customers.
Satellite Technician
MasTec
05.2013 - 07.2013
- Installed Direct TV satellite systems in customers’ homes and small businesses
- Set up devices after installation
- Helped customers troubleshoot problems.
Wharehouser
Frito-Lay
11.2007 - 01.2011
- Fork lift operator responsible for order picking
- Loaded and unloaded trucks of merchandise
- Maintained safety and PPE procedures at all times.
Education
General Studies -
Far Rockaway High School
Far Rockaway, NY01.2001
Skills
- Schematic Reading
- Quality Assurance
- Progress Reports
- Project Coordination
References
References are available upon request
Timeline
Low Voltage Technician
FiberPlus
03.2021 - Current
Cable Technician
CUDS
08.2017 - 03.2021
CommTech 3
Comcast
07.2015 - 08.2017
Satellite Technician
Dish Network
07.2013 - 07.2015
Satellite Technician
MasTec
05.2013 - 07.2013
Wharehouser
Frito-Lay
11.2007 - 01.2011
General Studies -
Far Rockaway High School