Ernest Ehtisham
Las Vegas,NV
Summary
I bring extensive experience in airline operations, having worked at an Operations Control Center (OCC) for three major airlines:
Emirates Airlines – 8 years in Dubai, U.A.E.
Qatar Airways – 7 years in Doha, Qatar Allegiant Air – 5 years in Las Vegas, Nevada
With a total of 20 years in OCC operations, I have developed deep expertise in airline logistics, flight coordination, and operational efficiency.
Overall, I believe I can prove to be a vital part of any operation that is looking to develop or continue to be the best in the business because I possess the professional skill and personal ability to ensure that targets can be met with the right work attitude always keeping an eye out for ways to reduce cost and efficient practices. Goal-oriented professional offering many years of experience within non-profit and for-profit organizations. Expert in advising business executives to achieve financial goals and growth targets. Accomplished in improving financial operations by introducing robust internal controls, processes, and standards.
Overview
26
26
years of professional experience
Work History
Lead Flight Operations Controller
Cirrus Aviation
Las Vegas, NV
12.2022 - Current
- Coordinate and manage comprehensive trip planning for both domestic U.S and international operations in compliance with ICAO and FAA regulations.
- Monitor the status of all planned and in-progress flights, ensuring seamless Flight Following from the point of origin to the final destination
- Monitor and communicate flight movements in real-time, ensuring accurate reporting and coordination with relevant stakeholders
- Critically analyze and implement solutions to issues such as Aircraft on Ground (AOG), ATC delays, and weather-related disruptions
- Arrange ground handling, obtain landing/departure rights, coordinate overflight /departure/arrival permits, obtain airport slots/PPRs, file eAPIS, and set up customs
- Ensure all domestic and international flights are planned and executed in compliance with Part 91 and Part 135 operations
- Anticipate, plan for, identify, and resolve issues related to aircraft or crew assignments, maintenance, weather conditions, and any other unforeseen situations or events
- Providing the Trip Captain and Crew with their complete flight information that includes fuel release, flight planning, catering, and immediate directions in the event of irregular Ops due to weather and/or mechanical issues
- Manage the charter and owner flights ensuring maximum revenue for each aircraft owner
Table Games Scheduler
The Venetian Resort
Las Vegas, USA
05.2021 - 12.2022
- Building the draft schedule for the Table games dealers
- Managing the daily operations and replacing the call outs based on the skills required
- Coordinating with the Casino managers for daily business needs
Flight Operations Scheduler
Sands Aviation
Las Vegas, USA
05.2020 - 05.2021
- Plan flights for VIP casino guests and for Executive management
- Arrange complete trip planning for owner travel domestic and international
- Schedule contractor Pilots and Flight attendants based on the planned flights
- Prepare documents such as Gendec, landing permits and other flight planning documents
- Schedule the crew simulator training – providing the crew with the complete reservation of the travel, hotel and training information
Workforce Management Specialist
MGM Resorts International
, USA
05.2019 - 05.2020
- Company Overview: Bellagio
- Building the weekly schedule for the Front desk, VIP Lounge, Bell and Door and Concierge
- Analysing staffing data provided by department and Finance to ensure appropriate staffing levels
- Adjust staffing needs based on special events, large party reservations, table games/slot tournaments while maintaining compliance with scheduling to include departments covered by collective bargaining agreement
- Work with department heads to adjust staffing models and approve schedule changes independently as necessary
- Deliver best practice scheduling, rotation design and reporting to maintain consistency among business units
- Actively advise and provide guidance to the business units around scheduling, labor management and leave management
- Bellagio
Crew Scheduler
Allegiant Air
Las Vegas, USA
04.2015 - 05.2019
- Monitor the 24-hour crew roster and the rotation of the crew members
- Plan for irregular operations due to weather
- Notify crew members through clear and effective communications the change to their schedules
- Monitor the delays and look out for potential rest violations
- Ensure crew members have schedules that have adequate rest, and all their records and qualifications are current
- Replace crew members on their delayed flights with fresh reserve crew members while budgeting based on the demands of the operation
- Prepare and launch rescue flights for crew members stuck due to aircraft maintenance, weather and other irregular operations
- Plan and move crew members in and out of their base location to other bases for the next 72 hours, checking and covering wherever there are man-power shortages
Sr. Officer Crew Communications & Crew Leave Planning
Qatar Airways
Doha, Qatar
06.2006 - 09.2013
- As the Sr
- Crew Communications Officer, it was my responsibility that both Pilots & Flight attendants had access to a range of internal communications to keep them apprised of activities within Crew Scheduling/Leave and Network Operations departments
- In my role, I was the ‘face’ of the Crew resources team
- I organised/managed and delivered presentations on a weekly basis to the newly hired Flight Crew and Cabin crew on subjects like Leave/Flight Bidding and general communications on how to deal with day-to-day issues
Sr. Crew Briefing Officer
Emirates Airlines
Dubai, UAE
01.1999 - 03.2004
- To ensure that our briefing team was the ‘link’ between the Sr
- Cabin Crew and in-flight services management by collating and communicating special instructions clearly and precisely
- Briefing and providing the Sr
- Cabin Crew with all information about the flight
- To monitor the automated Crew check in systems to assess crew operating levels for each flight departing from base station
- Wherever necessary take the initiative to mobilise stand by crew in a timely manner to avoid a compromise on the on-time departure policy
- To provide well-appointed Briefing rooms maintaining updated manuals and reference material ensuring that information is readily available to all crewmembers
- In the events of disruptions or delays act upon initiative and maintain high level of mental energy to function effectively in stressful situations
- Perform spot checks during flight briefings to ensure Cabin Crew carry all the official documentation while flying
- To demonstrate a high level of cultural awareness with the ability to work effectively with others from different cultural backgrounds
Cargo Assistant
Emirates Airlines
Dubai, UAE
10.1999 - 01.2002
- I started my career with The Emirates Airlines at the Emirates Sky Cargo facility at the capacity of a Cargo Assistant where I was handling Cargo & Cargo documentation for the various Passenger and Cargo airlines that operated at the DUBAI INTERNATIONAL AIRPORT
- Allocate locations within the cargo terminal warehouse during the breakdown, separating the various cargos such as PERISHABLE-VALUABLE-DIPLOMATIC-RADIOACTIVE etc.…
- Lead a team, which included a forklift operator and three porters-prepare a performance report for the crew and for me at the end of each shift
- Ensuring company safety and standard regulations were always followed
Education
Sr.Crew Briefing Officer - Inflight Services
Emirates Airlines
Dubai, UAE03.2004
Cargo Assistant - Sky Cargo
Emirates Airlines
Dubai, UAE01.2002
Skills
- Workforce management
- Scheduling
- Data analysis
- Flight operations
- Crew resource management
- Communication
- Problem-solving
Personal Information
- Date of Birth: 05/23/79
- Work Permit: Valid Work Authorization issued by USCIS
Timeline
Lead Flight Operations Controller
Cirrus Aviation
12.2022 - Current
Table Games Scheduler
The Venetian Resort
05.2021 - 12.2022
Flight Operations Scheduler
Sands Aviation
05.2020 - 05.2021
Workforce Management Specialist
MGM Resorts International
05.2019 - 05.2020
Crew Scheduler
Allegiant Air
04.2015 - 05.2019
Sr. Officer Crew Communications & Crew Leave Planning
Qatar Airways
06.2006 - 09.2013
Cargo Assistant
Emirates Airlines
10.1999 - 01.2002
Sr. Crew Briefing Officer
Emirates Airlines
01.1999 - 03.2004
Sr.Crew Briefing Officer - Inflight Services
Emirates Airlines
Cargo Assistant - Sky Cargo
Emirates Airlines
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