Ernest Frank Sanchez Jr.
Summary
Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks, and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently completes deadline-oriented tasks.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Warehouse Associate
TJ Maxx Distribution Center
01.2024 - Current
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed data entry tasks befitting a clerk to assist the needs of the department
- Work directly with supervisors to achieve daily goals and recognize weak points
- Train new hires and transfers of the daily tasks needed for the department to function
- Using critical thinking, assisted with problem solving and general issues that would arise
Trainer
Whataburger
04.2023 - 03.2024
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Maintained a clean and organized workspace, contributing to a positive and safe work environment.
- Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
- Collaborated with team members to ensure smooth workflow during peak hours, optimizing service efficiency.
- Kept kitchen up to code for health and safety inspections.
- Suggested actionable improvements to streamline training procedures.
Police Officer
New Braunfels Police Department
05.2020 - 03.2023
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Testified effectively in court, contributing to successful prosecutions of offenders.
Hospital Corpsman Second Class
United States Navy, USN
04.2014 - 10.2021
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Participated in humanitarian missions, providing essential healthcare services to underserved populations worldwide.
- Managed immunization programs, ensuring all service members were up-to-date on required vaccinations for deployment readiness.
- Mentored junior Hospital Corpsmen, fostering professional growth and development within the ranks.
- Monitored patients'' vital signs during high-risk procedures, alerting doctors to any changes that may require immediate intervention.
- Ensured proper disposal of hazardous waste materials in accordance with environmental regulations.
- Safeguarded sensitive medical information through diligent adherence to privacy regulations such as HIPAA guidelines.
Shipping and Receiving Clerk
Via Metropolitan Transit Center
05.2019 - 03.2020
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
Bus Operator
Via Metropolitan Transit Center
02.2018 - 05.2019
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Accepted and processed fares.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
Kitchen Manager
Chick-fil-A
02.2017 - 02.2018
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Fleet Service Agent
City of San Antonio Police Department
08.2011 - 02.2018
- Continuously monitored industry trends in order to identify emerging best practices and potential areas for innovation within the organization.
- Provided exceptional customer service while managing logistics associated with pick-ups, deliveries, and special requests.
- Coordinated cross-functional teams to resolve complex issues impacting fleet performance or availability.
- Implemented training programs aimed at enhancing driver safety awareness and improving overall fleet performance metrics.
- Enhanced efficiency by implementing new fleet management software for tracking and scheduling maintenance.
- Managed extensive records pertaining to vehicle registrations, insurance policies, warranties, maintenance logs, and driver certifications.
- Oversaw inventory management processes for spare parts warehouse, ensuring adequate stock levels were maintained at all times.
Customer Service Agent
H.E. Butt Grocery Company
02.2010 - 02.2011
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Sales Associate
Sam's Club
09.2008 - 10.2009
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
General Employee
Bill Miller's Bar-b-q
03.2006 - 04.2007
- Cooked menu items according to specified instructions.
- Maintained a clean and organized workspace, contributing to a positive and safe work environment.
- Collaborated with team members to ensure smooth workflow during peak hours, optimizing service efficiency.
- Trained and assisted new kitchen staff members.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Education
Associate of Science - Nursing
Alamo Colleges
San Antonio, TX01-2027
Basic Police Officer Certification - Criminal Justice
Alamo Colleges
San Antonio01-2020
Skills
- 80 WPM 100% accuracy
- Microsoft Office
- Word
- PowerPoint
- Excel
- Access
- Outlook
- Class B CDL w/ passenger endorsement
- Weapons proficiency
- Police Tactical driving course
- Heavy lifting
- Pallet jacking
- Warehouse organization
- Order picking
- Packaging and labeling
- Shipping and receiving
- Stock control
- Self-motivated and disciplined
- Safety training
- Material loading and unloading
- Inventory tracking
- Forklift operation
- Equipment troubleshooting
Accomplishments
- 2x Life Saving award
- Graduated Corpsman school with the Navy
- Graduated Field Medical Training Battalion with the Marine Corps
Certification
- Class B CDL w/ Passenger endorsement, 02/01/18
- Basic Life Support Certification, 04/01/14
- Medical Assistant Certification, 01/01/16
- Class B CDL w/ passenger endorsement
- Weapons proficiency
- Police Tactical driving course
Awards
- Life Saving Award, New Braunfels Police Department, 2022, Given for actions taken directly resulting in Saving a life
Languages
English
Native or Bilingual
Timeline
General Warehouse Associate
TJ Maxx Distribution Center
01.2024 - Current
Trainer
Whataburger
04.2023 - 03.2024
Police Officer
New Braunfels Police Department
05.2020 - 03.2023
Shipping and Receiving Clerk
Via Metropolitan Transit Center
05.2019 - 03.2020
Bus Operator
Via Metropolitan Transit Center
02.2018 - 05.2019
Kitchen Manager
Chick-fil-A
02.2017 - 02.2018
Hospital Corpsman Second Class
United States Navy, USN
04.2014 - 10.2021
Fleet Service Agent
City of San Antonio Police Department
08.2011 - 02.2018
Customer Service Agent
H.E. Butt Grocery Company
02.2010 - 02.2011
Sales Associate
Sam's Club
09.2008 - 10.2009
General Employee
Bill Miller's Bar-b-q
03.2006 - 04.2007
Associate of Science - Nursing
Alamo Colleges
Basic Police Officer Certification - Criminal Justice
Alamo Colleges
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