Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Ernest Garnark Smith Jr.

Plymouth,U.S.A.

Summary

A visionary leader and seasoned consultant, I excel in strategic vision and team leadership, significantly enhancing performance and revenue development. At Renewed Energy Serving Humanity-RESH, I spearheaded policy formulation and revenue generation, achieving remarkable organizational growth. My expertise in partnership building and financial management consistently drives success and innovation.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Founder & Executive Director

Renewed Energy Serving Humanity-RESH
Monrovia, Liberia
09.2014 - Current
  • Spearheaded the day-to-day activities of the organization
  • Represent the body at meetings aimed at improving and upholding the values and policies of the establishment
  • Serve as the chief spokesman of the organization
  • Formulate and implement the organization's policies in collaboration with the entity’s board
  • Conduct a survey and analyze the data gathered to improve the organization's well-being and its goals
  • Provide voluntary consultancy and training to our clinical staff through workshops and seminars to build our entity’s clinical capacity
  • Scout for funding and capacity-building opportunities via proposal writing and seeking membership in other psychosocial-related local and international entities

Author-Volunteer

Global Voices Online
11.2011 - Current
  • Company Overview: www.globalvoicesonline.org
  • Serves as a volunteer author responsible for publishing advocacy and other stories about Liberia and Liberian-related events in Liberia and the Diaspora
  • Www.globalvoicesonline.org

Residential Program Manager

Alternatives for People with Autism
Brooklyn Park, U.S.A.
11.2023 - 04.2024
  • Maintains communication with department staff and attends to staff concerns/complaints on a timely basis by company policy
  • Plans and conducts meetings as needed
  • Responsible for handling on-the-job feedback and employee disciplinary issues
  • Maintains documentation required by the facility and licensing/regulatory agencies as requested
  • Prepares, schedules, and conducts employee performance evaluations with Program Coordinators
  • Schedules and monitors appointments with doctors, nurses, dentists, and other health care providers
  • Initiates and receives correspondence with guardians regarding residents in the department
  • Conduct facility tours
  • Arranges and approves community activities for residents
  • Represent the company at community, school, and public events/meetings
  • Supervise the Following: All work of the Program Coordinators and Direct Support Professionals
  • The quality of all resident interactions in the apartment
  • Medication administration in the department and administer medications when scheduled
  • Oversees all housekeeping and meal preparation for the residents
  • Assures that assignments for food preparation, housekeeping, laundry, and other daily needs have been made for every shift and delegated by the manager
  • Assures all staff training for infection control is completed
  • Assist in hiring agency staff by screening applicants, conducting interviews/tours, and making hiring recommendations
  • Training of new staff members in all aspects of residential life and agency policies/procedures, including quarterly training of current staff

Customer Service Agent

Unifi Aviation
Sioux Falls, U.S.A.
04.2023 - 08.2023
  • Assists passengers with ticking-related services
  • Assists passengers in resolving issues with delayed, lost, or damaged items
  • Utilizes computer software to track and catalog luggage
  • Handles customer interaction with class efficiently, effectively, and professionally
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position

LifeScape Children’s Hospital

LifeScape Children’s Hospital
Sioux Falls, U.S.A.
11.2022 - 04.2023
  • Actively participates in and contributes to the care of clients (children challenged by autism spectrum disorders) through the execution, coordination, and support of programmatic components
  • Responsible for the supervision, safety, welfare, and whereabouts of assigned clients by actively supervising each client’s needs, communicating treatment goals, and LifeScape’s Level of Supervision policy
  • Be a client advocate by ensuring LifeScapes’ clients are free from abuse and mistreatment
  • Aids, instruction, and guidance toward client independence in such areas as dressing, washing, feeding, personal hygiene, tooth brushing, toileting, social interactions, effective/appropriate communication techniques, etc
  • Relates to clients and family members in a manner that reflects an awareness of, and respect for individual variances, including cognitive and developmental functioning, as well as social behavior, familial, religious, cultural, and ethnic differences
  • Serves as a role model to clients concerning mature, appropriate behaviour: problem-solving and coping responses, initiative, active listening and other social skills, punctuality, grooming and dress, and accepting direction from supervisory staff
  • Serves as a member of the Interdisciplinary Team, providing feedback relating to the development and implementation of ISPs /IHPs and IEPs designed to meet the individual goals set for assigned clients

Mental Health Technician

Lakeside Behavioral Health System
Memphis, U.S.A.
02.2019 - 11.2022
  • Create a safe environment for patients, save lives, when necessary, provide hope, empower patients, and teach new tools for coping to patients
  • Provide direct patient care under the supervision of a registered nurse
  • Primary responsibilities include the provision of a safe and therapeutic milieu, crisis intervention, individual/family education groups, and activities of daily living

Part-Time Lecturer

College of Liberal Arts, AME Zion University
Monrovia, Liberia
04.2014 - 02.2018
  • Prepare training manuals and lecture notes for three sociological courses in the College of Liberal Arts and conduct lectures to keep students abreast of the training materials/topics
  • Administer tests and quizzes and evaluate students’ performance under the school’s grading policy

Part-Time Lecturer

Adventist University of West Africa
Monrovia, Liberia
09.2013 - 02.2018
  • Prepare training manuals and lecture notes of two junior education and counseling courses for students and conduct lectures earnestly to keep them abreast with the training materials/topics
  • Administer tests and quizzes and evaluate students’ performance using the school’s grading policy

Supervisor

The Department of Social Services, John F. Kennedy Medical Center
Monrovia, Liberia
12.2013 - 10.2015
  • Orientate and supervise workers in the department
  • Prepare training manuals and lecture notes for workers to keep them abreast of the training materials/topics
  • Prepare and conduct workshops for our beneficiaries (designated candidates) at various localities in collaboration with our implementing partners
  • Monitor and evaluate therapeutic sessions organized by the department
  • Attend and represent the department’s director and the entity at high-profile meetings at the director's discretion
  • Provide individual assessment, treatment planning, and psychotherapy services to a socio-culturally diverse adult population diagnosed with affective disorders
  • Provide crisis intervention, emergency services, and co-led bereavement counseling sessions
  • Participate in family therapy seminar groups
  • Serve as department representative to the hospital diversity committee without the department’s director

Loan Officer

Access Bank Limited
Monrovia, Liberia
12.2009 - 11.2012
  • Meet with loan applicants to identify their needs and collect information for loan applications
  • Analyze active loan files regularly and recommend solutions to speed up the loan process
  • Complete loan contracts and teach clients about policies and regulations
  • Interview applicants to define financial eligibility and establish debt payment plans
  • Monitor and update account records
  • Submit loan applications promptly
  • Prepare detailed loan proposals
  • Reject loan applications and explain deficiencies to applicants
  • Respond to applicants' questions and resolve any loan-related issues
  • Operate in compliance with laws and regulations

Executive Director

Liberia Association of Psychosocial Services-LAPS
Monrovia, Liberia
08.2007 - 12.2008
  • Spearheaded the day-to-day activities of the organization
  • Represent the body at meetings aimed at improving and upholding the values and policies of the establishment
  • Serve as the chief spokesman of the organization
  • Formulate and implement the organization's policies in collaboration with the entity’s board
  • Conduct surveys and analyze the data gathered to improve the organization's well-being and goals
  • Provide voluntary consultancy and training to our clinical staff through workshops and seminars to build our entity’s clinical capacity
  • Scout for funding and capacity-building opportunities via proposal writing and seeking membership in other psychosocial-related local and international entities

Psychosocial Consultant

The Liberian Truth & Reconciliation Commission-TRC
Sinkor, Liberia
02.2008 - 07.2008
  • In collaboration with the TRC Psychosocial Unit, conduct surveys and analyse data to gain insight into the Liberian Truth and Reconciliation Commission’s beneficiaries’ psychosocial needs and formulate strategies to provide the requisite clinical aid relative to our funding and scope of operation
  • In collaboration with the TRC Psychosocial Unit, orientate and supervise counselors posted on the field/project site
  • In collaboration with the TRC Psychosocial Unit, prepare training manuals and lecture notes for TRC statement takers and staffers, victims, perpetrators, and counselors in an earnest effort to keep them abreast with the training materials and requisite skills needed to deal with their diverse scope of operation and as well as their psychosocial conditions
  • Prepare and conduct workshops for our beneficiaries (designated candidates) at various localities in collaboration with our implementing partners
  • We prepare training materials and conduct training for our partners’ counselors in collaboration with the TRC Psychosocial Unit
  • Monitor and evaluate all significant counseling sessions organized by LAPS and TRC counselors to provide advanced psychosocial-related treatments and possible referrals

Clinical Consultant & Trainer

Center for Victims Torture-Liberia
Monrovia, Liberia
12.2006 - 02.2008
  • Conduct surveys and analyze data to gain insight into our beneficiaries’ psychosocial needs and formulate strategies to provide the requisite aid relative to our funding and scope of operation
  • Orientate and supervise counselors posted on the field/project site
  • Prepare training manuals and lecture notes for counselors in an earnest effort to keep them abreast of the training materials/topics
  • Prepare and conduct workshops for our beneficiaries (designated candidates) at various localities in collaboration with our implementing partners
  • Prepare training materials and conduct training for our partners’ counselors
  • Prepare training pamphlets and provide/present training on psychosocial and counseling-related topics for CVT-Liberia counselors in Montserrado, Bong, and Lofa counties
  • Monitor group counseling sessions organized by CVT-Liberia counselors under the supervision of expert clinicians
  • Attend and represent CVT Country Director and the entity at high-profile meetings

Public Relations Officers

Liberian Refugee Welfare Council-Nigeria
Ogun, Nigeria
08.2004 - 08.2006
  • Disseminate vital information among the refugee populace
  • Publish memos, articles, and grant interviews on behalf of the council and the Liberian refugee populace in the local dailies/newspapers and on the Internet
  • Monitor publications and news bulletins of various organizations, donors, and implementing partners, especially those that directly affect the refugee community
  • Attend high-profile meetings with the council’s executive chairman and other executive members

Education

Doctor of Education - Organizational Leadership: Behavioral Health (Qualitative Research)

Grand Canyon University
Phoenix, Arizona, USA
10.2023

M.Sc. - Mental and Wellness with an emphasis in Community Mental Health Administration

Grand Canyon University
Phoenix, Arizona, USA
01.2023

BA - Counseling and Missions Studies

West African Christian University
Nigeria
01.2005

BBA - Management

A.M.E. Zion University
Monrovia, Liberia
01.2002

A Levels -

1st A.G. Church High School
Monrovia, Liberia
01.1994

Skills

  • Consulting
  • Revenue development
  • Marketing
  • Cash flow management
  • Start-up operations
  • Performance assessments
  • Team leadership
  • Entrepreneurial leadership
  • Process improvements
  • Contract negotiation
  • Ethics and integrity
  • Financial management
  • Contract management
  • Project management
  • Strategic vision
  • Partnership building
  • Talent acquisition
  • Board reporting
  • Revenue generation
  • Policies and procedures development
  • Visionary leadership

Certification

  • Certificate, Medication Aide, South Dakota Board of Nursing, Sioux Falls, SD, USA, 2023
  • Certificate, Human Rights Education & Consultant Training, US Institute of Diplomacy & Human Rights, Washington DC, USA, 2022
  • Certificate, Mental Health First Aid, Mental Health First Aid USA, 2018
  • Certificate, Tennessee Behavior Supports Project Toolbox Series: Culturally Relevant Classroom Management Practices, 2018
  • Certificate, Faith & Addicted Brain, TN. Dept. of Mental Health & Substance Abuse, The Healing Center, Christ Church Memphis, 2018
  • Certificate, Research Courses, Collaborative Institutional Training Initiative (CITI Program) in Partnership with the University of Pittsburgh, 2018

References

  • Dr. W. Kpangbala Sengbe, Psychotherapist, Being Therapy, 871 Jefferson Ave. W, St. Paul, MN, 55102, 612-283-6348, Kpangbala.sengbe@gmail.com, Professional
  • Michael B. Bull, Former Policy Consultant, John F. Kennedy Medical Center, Sinkor, Monrovia, Liberia, 404-477-9265, Izbull67@gmail.com, Professional
  • Jessi E. Hanson, Assistant Professor of Global Health Policy, School of Economic, Political, and Policy Science (EPPS), Dallas, TX, 412-709-9397, jessi.defusco@utdallas.edu, Professional

Languages

  • French, intermediate
  • English, fluent

Timeline

Residential Program Manager

Alternatives for People with Autism
11.2023 - 04.2024

Customer Service Agent

Unifi Aviation
04.2023 - 08.2023

LifeScape Children’s Hospital

LifeScape Children’s Hospital
11.2022 - 04.2023

Mental Health Technician

Lakeside Behavioral Health System
02.2019 - 11.2022

Founder & Executive Director

Renewed Energy Serving Humanity-RESH
09.2014 - Current

Part-Time Lecturer

College of Liberal Arts, AME Zion University
04.2014 - 02.2018

Supervisor

The Department of Social Services, John F. Kennedy Medical Center
12.2013 - 10.2015

Part-Time Lecturer

Adventist University of West Africa
09.2013 - 02.2018

Author-Volunteer

Global Voices Online
11.2011 - Current

Loan Officer

Access Bank Limited
12.2009 - 11.2012

Psychosocial Consultant

The Liberian Truth & Reconciliation Commission-TRC
02.2008 - 07.2008

Executive Director

Liberia Association of Psychosocial Services-LAPS
08.2007 - 12.2008

Clinical Consultant & Trainer

Center for Victims Torture-Liberia
12.2006 - 02.2008

Public Relations Officers

Liberian Refugee Welfare Council-Nigeria
08.2004 - 08.2006

Doctor of Education - Organizational Leadership: Behavioral Health (Qualitative Research)

Grand Canyon University

M.Sc. - Mental and Wellness with an emphasis in Community Mental Health Administration

Grand Canyon University

BA - Counseling and Missions Studies

West African Christian University

BBA - Management

A.M.E. Zion University

A Levels -

1st A.G. Church High School

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Ernest Garnark Smith Jr.