Dynamic professional with a robust background in pharmaceutical manufacturing and retail management. Proficient in leading teams to achieve operational goals and improve process efficiencies.
Overview
14
14
years of professional experience
Work History
Work Cell Leader
Novo Nordisk
Clayton, NC
09.2021 - 08.2025
Executed and monitored batch production by using Pas-X to ensure accurate and timely completion of BPR
Reviewed work orders to identify the type and quantity of materials required for each production batch.
Reviewed daily, weekly, monthly production schedules with supervisors and managers.
Monitored equipment performance and reported maintenance needs to minimize downtime.
Managed inventory levels, maintained records of raw materials, supplies, and finished products
Facilitated regular meetings with direct reports to align on goals, objectives, and priorities.
Provided guidance and support to team members in order to improve productivity.
Trained new employees on operational procedures and safety protocols
Assistant Manager
Party City
Garner, NC
10.2014 - 08.2020
Executed opening, closing, and shift change functions to uphold daily operational standards.
Recorded sales transactions accurately using point-of-sale systems to ensure financial integrity.
Addressed customer service inquiries and complaints promptly to enhance customer satisfaction.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Collaborated with management on developing strategic plans for achieving business goals.
Habilitation Technician
Pathways For People
Morrisville, NC
05.2011 - 10.2014
Developed and implemented individualized support plans for clients
Helped build skills related to problem-solving, communication and critical thinking.
Assisted individuals with daily living activities and personal care.
Maintained accurate documentation of client interactions and progress notes.
Education
BioWorks Certification
Wake Technical Community College
Raleigh, NC
Bachelor of Science - Business Administration & Management
Shaw University
Raleigh, NC
Skills
Production operations and process optimization
Quality control and performance tracking
Safety protocols and compliance documentation
Team management and development
Time management
Timeline
Work Cell Leader
Novo Nordisk
09.2021 - 08.2025
Assistant Manager
Party City
10.2014 - 08.2020
Habilitation Technician
Pathways For People
05.2011 - 10.2014
BioWorks Certification
Wake Technical Community College
Bachelor of Science - Business Administration & Management