ERNEST HART II
SEATAC,WA
Summary
Possess practical knowledge in all forms of addiction, mental health challenges, interpersonal conflict, personality types, and group dynamics. Genealogies and their effects on the family. Experienced in best practices and working in crises using Motivational Interviewing, understanding trauma and protective factors, and relatable lived experience. Core competencies include: Lived Experience | Motivational Interviewing | Change Models | Conflict Management through Active Listening
Overview
14
14
years of professional experience
1
1
Certification
Work History
Interventionist- Addiction Specialist
Recovery Allies/Hart To Heart Consulting
01.2013 - Current
- Led individual and family group sessions to meet variety of therapeutic needs for recovering individuals and the family network.
- Offered professional consult to families seeking treatment options. Researched and produced at least 3 options that aligned with the clients needs and the family resources.
- Developed client care recommendations and documented progress toward goals.
- Collaborated with physicians to determine effective combination of therapy and medical treatments for clients in recovery.
- Developed professional relationships with referring agencies to improve communication related to intakes and to increase business for their facility.
- Assessed and referred clients and their families dealing with substance/behavioral addictions and/or mental health crises to appropriate levels of care, making referrals for comorbid conditions.
Director of Services
Recovery Allies
01.2012 - Current
- Attended business functions, trade shows and professional organization meetings for networking and employer development.
- Implemented strategies to increase client recruiting, engagement and retention.
- Guided and supported team in development of new programs.
- Coordinated and supervised advising activities.
- Improved policies and procedures to maximize business effectiveness and return on investment of effort.
- Devised programs to promote diversity and inclusion among staff, faculty and students.
- Hired, developed, motivated and retained top talent.
- Built and sustained trusting client relationships.
- Implemented strategies to enable team members to provide quality services to clients.
- Explained regulations, policies, or procedures to new-hires to confirm understanding and compliance.
- Skilled at working independently and collaboratively in a team environment.
Program Specialist 3
Washington Department Of Veteran Affairs
07.2019 - 10.2021
- Established goals and created action plans to achieve goals.
- Maintained regular communication between departments via email and phone calls to coordinate program logistics.
- Worked alongside other professionals to outline and implement program plans and objectives.
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
- Interviewed and recommended team members for hire.
- Planned and executed meetings to connect organizational representatives, community members and clients.
- Determined customer needs and developed program initiatives according to preferences.
- Spearheaded implementation of program rules, frameworks and toolkits to facilitate smooth change management process.
- Developed and maintained relationships with external partners to facilitate program operations.
- Designed program implementation and maintenance plan.
Housing Case Manager
Pioneer Human Services
09.2016 - 07.2019
- Interface with staff at King County Drug Court and Regional Mental Health Court daily
- Commune with over 30 clients weekly or bi-monthly to assess, motivate, and plan
- Report formally to court staff at Drug Court bi-weekly and Mental Health Court monthly
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Developed partnerships with community organizations to expand services and referrals.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in shared housing setting.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
Director of Reentry
The Exodus Project
04.2015 - 03.2016
- Assessed and rewrote the policies and procedures for the transitional housing phase
- Provided leadership for over 5 staff and 25 residents at Hidden Creek Opportunity Center
- Taught a reentry education model at Exodus Academy pre-release phase
- Pitched and interviewed for student recruitment and volunteers for Exodus Academy
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
Housing Case Manager
Pioneer Human Services
11.2009 - 04.2014
- Documented progress and collaborated with clients to develop SMART goals
- Facilitated weekly house meetings consisting of 30 or more clients
- Collaborated with Drug Court and Sound Mental Health to implement housing models
Education
Bachelors of Science - Psychology/Religion
Liberty University
Case Management Mastery Course - undefined
South Seattle Community College
2017 Motivational Interviewing - undefined
Health & Wellness Coaching - undefined
Graduate of Theology - Theology
Liberty University
Lynchburg, VA05.2017
Certificate of Theology: Biblical Studies - undefined
2012
Skills
- Community Mental Health Programs
- Mental Health Treatment Placement
- Relationship Issues Management
- Providing Community Referrals
- Therapeutic Exercise
- Creative Solutions
- Crisis Situations
- Lead Therapeutic Groups
- Motivational Interviewing
Affiliations
Association fo Intervention Specialist (AIS)
Certification
- Certified in ARISE Invitational Intervention with Comprehensive Care- ARISE Network- 2017
- Certified IRI Recovery Specialist- International Recovery Institute-2019
- Motivational Interviewing- Institute for Individual and Organizational Change- 2012, 2014, 2020
- Justice System Assessment and Training- Level of Service Case Management Inventory 2017
Timeline
Program Specialist 3
Washington Department Of Veteran Affairs
07.2019 - 10.2021
Housing Case Manager
Pioneer Human Services
09.2016 - 07.2019
Director of Reentry
The Exodus Project
04.2015 - 03.2016
Interventionist- Addiction Specialist
Recovery Allies/Hart To Heart Consulting
01.2013 - Current
Director of Services
Recovery Allies
01.2012 - Current
Housing Case Manager
Pioneer Human Services
11.2009 - 04.2014
Bachelors of Science - Psychology/Religion
Liberty University
Case Management Mastery Course - undefined
South Seattle Community College
2017 Motivational Interviewing - undefined
Health & Wellness Coaching - undefined
Graduate of Theology - Theology
Liberty University
Certificate of Theology: Biblical Studies - undefined
- Certified in ARISE Invitational Intervention with Comprehensive Care- ARISE Network- 2017
- Certified IRI Recovery Specialist- International Recovery Institute-2019
- Motivational Interviewing- Institute for Individual and Organizational Change- 2012, 2014, 2020
- Justice System Assessment and Training- Level of Service Case Management Inventory 2017
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