Microsoft Office Suite
Hi, I’m
Ernest Hawkins
Realtor
Kansas City,MO
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Work Preference
Summary
Dynamic Licensed Realtor®️ with The Hawkins Group, specializing in investment properties and contract negotiation. Demonstrated ability to expand client base significantly while enhancing profitability through strategic marketing initiatives. Proficient in leveraging CRM software to facilitate successful real estate transactions and cultivate enduring client relationships. Aiming to further drive success in a challenging market. Real estate professional with proven success in property transactions and client relations. Skilled in market analysis, negotiation, and contract management. Strong focus on team collaboration and delivering results, adaptable to changing needs. Renowned for reliability, integrity, and effective communication. Experienced with property transactions, client consultations, and market analysis. Utilizes negotiation skills and strategic planning to facilitate successful sales. Track record of leveraging communication and relationship-building to achieve client satisfaction. Professional real estate expert with solid foundation in property sales and client management. Known for delivering high-impact results through effective market strategies and negotiation tactics. Reliable team player with focus on collaboration and adaptability to meet evolving market demands. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
25
years of professional experience
20
OSHA-10
9
MILITARY RELOCATION PROFESSIONAL (MRP)
10
AT HAME WITH DIVERSITY (AHWD)
5
CERTIFIED INTERNATIONAL PROPERTY SPECIALIST (CIPS)
5
CERTIFIED MASTER NEGOTIATOR
3
LICENSED INSURNCE PRODUCER (MO)
Work History
KBR LOGCAP IIIBalad, Iraq
Civilian Convoy Commander Trainer
Job overview
- Designed and developed training materials for new employees in the organization.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Provided feedback on employee performance based on observed results during training sessions.
- Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
- Created multimedia presentations using PowerPoint, video conferencing tools, and other software applications.
- Developed assessment tests to evaluate trainees' knowledge of course material.
- Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.
- Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.
- Facilitated group discussions between participants to promote active engagement in learning activities.
- Documented all training activities including attendance records, feedback forms, surveys.
- Adapted teaching methods according to the needs of individual learners or groups.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Recommended changes or improvements in existing training processes as needed.
- Managed the technical setup for virtual classrooms, ensuring that all systems are functioning properly prior to class start time.
- Monitored participant's satisfaction levels throughout each program session by conducting polls or questionnaires.
- Resolved any issues raised by participants during the training session in a timely manner.
- Provided support for trainers in order to ensure successful delivery of courses.
- Encouraged open communication among participants by facilitating conversations around relevant topics related to course material.
- Ensured compliance with established safety standards when conducting hands-on demonstrations or simulations.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
- Implemented and facilitated successful training programs to increase employee engagement, retention and productivity.
- Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
- Developed practical training programs to impart knowledge and improve individual skill sets.
- Facilitated orientation and training classes to communicate policies and procedures to new hires.
- Monitored training effectiveness through observation and metrics analysis.
- Prepared hard copy training materials, module summaries, videos and presentations.
- Conducted training classes for employees on features and operation of products, client tools and processes.
- Created tests, exercises and role-plays for courses to verify competency.
- Managed learning experience consistent with company philosophy and company-wide strategies.
- Designed training performance evaluations and provided training follow-up to incorporate feedback into future modules.
- Worked with subject matter experts to validate relevancy of content.
- Supervised classroom during training delivery to determine if staff followed classroom guidelines and fulfilled necessary requirements of course objectives.
- Kept inventory of training supplies and materials and submitted purchase requests to maintain adequate inventory.
- Collaborated with internal business partners to create industry-specific course content.
- Notified stakeholders regarding behavioral concerns, attendance tracking and additional pertinent information relating to achievement of effective training.
- Conducted site visits and follow up to verify progression and development of personnel.
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Verified the contents of inventory loads against shipping papers.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Reported any incidents involving the truck or its cargo to management immediately.
- Assisted with loading and unloading freight when necessary.
- Adhered to company policies and procedures related to safety and security standards.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Performed emergency roadside repairs such as changing tires or jump starting batteries when needed.
- Delivered goods and services to customers on time and in excellent condition.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Secured merchandise, avoiding damage during transportation.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Achieved consistently high customer scores due to exceptional service.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Drove trucks to and from job sites to deliver supplies.
- Verified loads against bill of lading to identify and correct discrepancies.
- Reviewed work orders to perform freight movement and deliveries.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Checked vehicle after shift for damage.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
The Hawkins Group | Weichert Realtors Welch & CompOverland Park, KS
Licensed Realtor®️
08.2020 - Current
Job overview
- Analyzed purchase profitability and ROI for real estate investments.
- Enhanced revenue by targeting various commercial client segments.
- Guided investors in evaluating remodeling plans to optimize client profitability.
- Assisted investors with remodeling plans and costs to drive client profitability and long-term business retention.
- Enhanced engagement through detailed and informative presentation content.
- Recognized customer needs to provide suitable real estate investments.
- Suggested profitable opportunities based on historical buying trends.
- Supported homeowners in transition after selling property.
- Established strong professional relationships with various real estate investors.
- Consistently managed accurate contacts list in the CRM for potential clientele.
- Assisted buyers in reviewing properties.
- Engaged with relevant parties to accelerate transaction workflows.
- Generated increased sales through strategic marketing, hosting open houses and leveraging Multiple Listing Services.
- Strengthened visibility of listings via both social media channels and printed advertisements.
- Monitored escrow process, coordinated contingency removal of property inspection and reviewed timely closing of escrow.
- Liaised with inspectors, lenders, and pest control companies to ensure compliance with purchase agreement terms.
- Evaluated contract sections to identify and address issues.
- Assembled comprehensive lists of properties suited to clients' needs.
- Facilitated communication between buyers, sellers and service contractors.
- Conducted market research and identified competitive pricing.
- Coordinated property tours for interested buyers.
- Represented buyers and sellers in major real estate transactions.
- Analyzed market statistics to identify trends and evaluate current property listings.
- Conducted property tours to engage potential buyers.
- Oversaw all phases of real estate deals from start to finish.
- Facilitated contract negotiations while ensuring compliance with disclosure laws.
- Participated in industry networking events to establish professional connections.
- Assessed property conditions and identified needed repairs.
- Facilitated communication among financial and real estate professionals to ensure successful closings.
- Committed to ongoing learning in the field.
- Analyzed shifts in the market affecting the valuation of properties.
- Investigated zoning laws and deed restrictions before listing properties.
- Kept clients informed of developments by utilizing diverse communication methods.
- Drafted various legal documents in compliance with state regulations.
- Coordinated with other real estate agents to facilitate successful transactions.
- Utilized various listing platforms for optimal property exposure.
- Conducted comprehensive market evaluations, identifying optimal listing prices based on competitor analysis.
- Maintained detailed records of client interactions and transactions.
- Guided clients on selecting ideal home attributes, budget constraints and location preferences.
The Hawkins Group | Reece NicholsShawnee, KS
Licensed Realtor
06.2015 - 08.2020
Job overview
- Assisted clients in determining their desired home features, budget and location.
- Developed marketing materials to promote properties for sale.
- Conducted open houses and arranged private showings of properties.
- Negotiated purchase agreements between buyers and sellers.
- Showed prospective buyers a range of available homes within their price range.
- Maintained detailed records of client interactions and transactions.
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Provided guidance to clients throughout the entire process from initial offer to closing date.
- Organized property tours for potential buyers, highlighting key features of each property visited.
- Compiled comparative market analysis to determine competitive listing prices for sellers.
- Participated in multiple listing services to ensure maximum exposure of listed properties.
- Coordinated with other real estate agents to facilitate successful transactions.
- Prepared contracts, leases and other legal documents as required by state laws.
- Communicated regularly with clients via phone, email or text message to provide updates on progress.
- Monitored changes in the real estate industry that could affect the value of a property.
- Regularly attended continuing education classes in order to stay up-to-date on new laws and regulations affecting real estate sales.
- Collaborated with lenders, appraisers, title companies and inspectors during closings.
- Inspected properties prior to listing them in order to assess condition and identify necessary repairs or improvements.
- Attended networking events such as conferences or seminars in order to build relationships with other professionals in the field.
- Negotiated contracts and educated sellers and buyers about legal disclosures.
- Managed real estate transactions from initiation to closing.
- Represented buyers and sellers in major real estate transactions.
- Generated list of properties to meet specific client needs.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Established positive flow of communication with clients, banks and attorneys to foster seamless property transactions.
- Hosted property tours and open houses to generate property interest and network with potential clients.
- Scheduled home viewings with potential buyers.
- Analyzed market statistics to identify trends and evaluate current property listings.
- Accompanied buyers during property inspections.
- Liaised between buyers, sellers and service contractors to coordinate home inspections and appraisals.
- Maintained current and accurate CRM database of prospective customers.
- Researched and determined competitive market price.
- Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
- Promoted properties via advertisements, open houses and multiple listing services.
- Monitored escrow process, coordinated contingency removal of property inspection and reviewed timely closing of escrow.
- Assisted homeowners with relocation and moving services after sale of each home.
- Promoted listings on social media and print advertisements.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
- Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
- Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
- Developed extensive professional network with real estate investors.
- Identified potential sales or projects in line with client's historical buying trends, and proposed profitable opportunities to initiate purchase offers.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
- Developed bid presentations for buyers and sellers, answering questions and promoting property features.
- Assisted investors with remodeling plans and costs to drive client profitability and long-term business retention.
- Marketed real estate to various types of commercial clients to strengthen revenue opportunities.
- Assisted investors with remodeling plans and associated costs to ensure client profitability and long-term business retention.
- Performed profit and loss analysis and ROI assessment for purchases of income properties.
Integrated Systems AssociatesOverland Park, KS
Field Installation Technician
11.2013 - 04.2015
Job overview
- Installed, configured and tested hardware and software components to ensure proper functioning of computer systems.
- Conducted site surveys to determine customer needs and provide appropriate solutions.
- Provided technical support for customers during installation processes.
- Troubleshot issues with existing installations and identified solutions quickly and accurately.
- Performed maintenance on installed equipment to ensure optimal performance levels.
- Assisted in the training of customers on how to use new systems or applications correctly.
- Created detailed reports summarizing all work completed at each job site.
- Resolved customer complaints in a timely manner while ensuring complete satisfaction with the end result.
- Coordinated with other technicians and vendors to ensure successful completion of projects within established timelines.
- Developed documentation for newly implemented systems that outlined required steps for troubleshooting common problems.
- Analyzed system requirements to identify potential risks associated with particular configurations and proposed alternative solutions as needed.
- Maintained accurate records of all work performed, including parts used, labor hours.
- Documented procedures related to field service activities for future reference.
- Ensured compliance with safety regulations when handling hazardous materials or working in potentially dangerous environments.
- Interacted professionally with clients throughout the course of installation projects.
- Responded promptly to emergency calls from customers requiring immediate assistance.
- Monitored system performance remotely using specialized tools designed for this purpose.
- Collaborated closely with management teams to develop efficient strategies for meeting customer needs.
- Evaluated current methods used by service personnel and suggested improvements where necessary.
- Worked directly with vendors to acquire necessary supplies or parts in a timely fashion.
- Provided guidance on best practices related to field service operations when requested by colleagues or supervisors.
- Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Wrote detailed service reports describing work completed, issues and recommendations.
- Operated hand tools and power equipment according to corporate safety procedures.
- Performed annual and preventive system service maintenance.
- Analyzed equipment data to isolate and diagnose faults.
- Drove and maintained company vehicle, keeping in peak condition.
- Observed field safety protocols to prevent injuries and accidents.
- Explained and demonstrated equipment operations to customer.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Mentored and trained new employees on processes, flow and safety procedures.
- Trained customers on equipment after installation.
- Handled telephone support calls to determine issues and provide solutions.
- Collaborated with team members to assess equipment performance needs.
- Maintained equipment performance by cleaning and lubricating components.
- Documented repair methods and maintenance processes to improve support analysis.
- Explained and recommended service options to customers and detailed costs.
- Communicated with vendors, upper management and peers.
- Diagnosed and repaired mechanical issues according to industry standards.
- Inspected drives, motors and belts to complete comprehensive maintenance.
- Disassembled and reassembled hydraulic, pneumatic and mechanical equipment for inspection.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
Bedrock InternationalLenexa, KS
Logistics Coordinator
01.2012 - 12.2012
Job overview
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Analyzed data to identify cost savings opportunities in the logistics process.
- Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
- Created reports on freight costs, delivery timelines, invoices and other related information.
- Assisted in developing processes for receiving, storing and distributing materials according to established procedures.
- Collaborated with internal teams to coordinate shipments between multiple locations.
- Monitored compliance with safety regulations and quality standards during transport operations.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Ensured accurate completion of customs documents for international shipments as required by law.
- Conducted regular reviews of supplier performance metrics such as on-time delivery rate, fill rate.
- Maintained up-to-date knowledge of relevant laws, regulations and best practices pertaining to logistics operations.
- Prepared budgets for transportation expenses based on projected volume, seasonality and existing contracts.
- Developed strategies to optimize stock levels while ensuring availability when needed.
- Oversaw loading and unloading activities at warehouses and distribution centers.
- Provided support in negotiating contracts with third-party providers regarding rates, services offered.
- Evaluated current systems used for managing supply chain activities and identified areas for improvement.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Managed paperwork and necessary information required for client shipments.
- Dispatched information to service providers to schedule freight movement.
- Prioritized work based on business demands and freight delivery times.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Evaluated problematic conditions to resolve issues and optimize service levels.
- Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
- Logged, processed and followed up on merchandise authorization shipments in databases.
- Evaluated incoming pick-up and delivery requests to determine driver assignments.
- Determined response to effectively deal with emergencies, accidents and breakdowns.
- Analyzed client orders and deadlines with available driving personnel to plan and execute assignments.
- Analyzed client orders and available personnel to plan and execute within client needs and expectations.
- Identified root causes of service failures and implemented appropriate remediation measures to prevent future issues.
- Liaised with internal and external customers to drive timely delivery of goods and orders.
- Developed action plans with driving personnel to reduce service failure.
- Maintained records of damaged goods, backorders and applicable regulatory reporting.
- Directed team activities by establishing task priorities and providing guidance.
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
- Organized purchase and delivery of materials needed for various contracts.
- Redesigned movement of goods to minimize costs and maximize value.
- Checked items into computer system, printed labels and directed to storage locations.
- Reviewed logistics performance with customers against service agreements, targets and benchmarks.
- Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
- Abided by safety training protocols and accident preparedness procedures to maintain safe working conditions.
- Supported development of training materials and technical manuals for new team members.
- Monitored regular maintenance and protection of project infrastructures and equipment.
- Stayed informed of logistics technology advances to apply appropriate solutions and improve processes.
- Managed subcontractor activities by reviewing proposals and developing performance specifications.
- Explained proposed solutions to customers and management through oral presentations and written proposals.
KBR LOGCAP IIIBaghdad, Iraq
IT Network Tech III
06.2007 - 09.2008
Job overview
- Configured, monitored, maintained and troubleshot LAN and WAN networks.
- Deployed network hardware and software components in accordance with industry best practices.
- Performed system backups and disaster recovery operations.
- Installed, configured and tested end-user systems to ensure optimal performance.
- Created detailed documentation of the existing network infrastructure for future reference purposes.
- Managed Cisco routers, switches, firewalls and wireless access points.
- Resolved complex technical issues related to networking technologies such as DNS, DHCP, TCP and IP.
- Implemented new technologies such as VoIP, Video Conferencing in order to improve communication within the organization.
- Conducted regular security audits to identify any vulnerabilities or threats on the network.
- Analyzed traffic patterns across multiple networks and optimized them for improved performance.
- Provided technical support for users experiencing connectivity issues or other problems related to their workstations or laptops.
- Assisted in designing efficient routing protocols according to organizational requirements.
- Updated firmware versions of all networking equipment's regularly in order to maintain optimum security standards.
- Tested new applications prior to deployment in order to verify compatibility with existing environment.
- Evaluated emerging technologies that could be used for improving the overall efficiency of the organization's IT infrastructure.
- Maintained records of all changes made on the network including hardware and software upgrades.
- Ensured compliance with established policies governing use of internet resources within the organization.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Replaced faulty or damaged network hardware components to improve performance.
- Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
- Performed preventive maintenance of networking hardware and related software.
- Implemented, tested, validated and maintained networking services according to solution designs.
- Collaborated with other IT professionals to identify system needs and implement comprehensive solutions.
- Provided high-level connectivity support for corporate and business partner systems.
- Performed disaster recovery tasks and data backups to mitigate damages.
- Assisted clients and employees by explaining how to properly use network equipment.
- Designed scalable and user-friendly network architecture to meet business objectives.
- Evaluated existing networks and systems for potential weaknesses to support intrusion prevention measures.
- Researched and recommended network equipment and peripheral devices.
- Maintained positive working relationship with fellow staff and management.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
- Configured hardware devices and software settings to optimize network performance.
- Created and updated technical documentation for network installations and changes to existing installations.
- Conducted workflow analysis, space design or cost comparison analysis.
- Documented all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operations.
- Entered commands and observed system functioning to verify correct operations and detect errors.
- Conferred with staff, users and management to establish requirements for new systems or modifications.
- Received and prioritized support requests to maximize resource utilization.
- Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.
- Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
Time Warner Cable
Safety Specialist
02.2005 - 11.2005
Job overview
- Conducted safety audits to identify hazards and improve workplace safety standards.
- Developed and maintained safety training programs to enhance employee awareness and compliance.
- Collaborated with cross-functional teams to implement emergency response procedures effectively.
- Analyzed incident reports to identify trends and recommend corrective actions for risk mitigation.
- Facilitated safety meetings, promoting a culture of continuous improvement and employee engagement.
- Implemented safety protocols that reduced incidents through proactive risk assessments and interventions.
- Led initiatives for regulatory compliance audits, ensuring adherence to local and federal safety regulations.
- Led training courses for employees at all levels.
- Investigated accidents and incidents, recommending corrective actions to prevent future occurrences.
- Increased employee awareness of safety protocols by creating engaging educational materials and presentations.
- Provided timely guidance and support for employees involved in accidents or near misses, facilitating speedy recovery and return-to-work efforts when appropriate.
- Managed relationships with external vendors supplying PPE or other safety-related products or services, negotiating contracts for maximum cost efficiency without sacrificing quality standards.
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Developed and executed safety awareness campaigns, promoting a proactive approach to risk identification and mitigation among employees at all levels of the organization.
- Collaborated with management to develop and enforce safety policies and procedures, resulting in a safer work environment.
- Wrote reports outlining safety issues and potential correction options.
- Created a culture of accountability within the organization by enforcing strict adherence to safety guidelines and fostering open communication among employees regarding concerns or incidents.
Time Warner Cable
BUSINESS CLASS ONLINE SERVICES TECHNICIAN
09.2000 - 01.2005
Job overview
- Operated and maintained diagnostic equipment for troubleshooting technical issues.
- Assisted in routine maintenance checks to ensure optimal functioning of systems.
- Documented service reports and recorded findings for future reference and analysis.
- Collaborated with team members to streamline repair processes and reduce downtime.
- Led projects focused on updating technical manuals and documentation for accuracy.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Facilitated seamless software upgrades, minimizing disruptions to daily operations.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Liaised with internal departments to optimize productivity and efficiency.
Education
Arizona Western College
Some College (No Degree) from Computer Science and Programming
Northwest Missouri State University
Some College (No Degree) from Business Management/ Computer Science
Skills
- Real estate investments
- Sales and marketing alignment
- Property leasing and sales
- Home sales expertise
- Negotiation expertise
- Real estate management
- Networking expertise
- Expertise in property transactions
- Customer-centric service
- Content development and advertising
- Client engagement and retention
- Real estate buyer representation
- Market analysis
- Prospective client engagement
- Traditional marketing techniques
- Residential property staging
- Digital marketing strategy
- Residential sales expertise
- Client requirements analysis
- Strategic partnership building
- Certified Negotiation Expert (CNE)
- Real estate evaluations
- Active participation in National Association of Realtors
- Integrity and ethics
- Strong professional presence
- Proficient in technology
- Strategic business development
- Effective sales presentations
- Proficient in entrepreneurship
- Licensed real estate professional in Kansas
- Licensed real estate professional in Missouri
- Clear and persuasive communicator
- Skilled in Microsoft Office suite
- Experienced in utilizing CRM tools
- Client engagement strategies
- Online marketing strategies
- Expertise in lease agreements
- Employee supervision
- Accounts receivable management
- Project contracting
Certification
- Kansas License: 00236277
- Missouri License: 2015030955
- Military Relocation Professional (MRP)
- Certified International Property Specialist (CIPS)
- Commitment to Excellence (C2EX)
- At home With Diversity
Affiliations
- Active in American Legion Post 370
- American Legion Rider
- Avid kayaker
- PADI Certified Diver (Advanced Open Warter, Deep Dive, Nitrox)
References
References available upon request.
Education and Training
other,other
Accomplishments
- Selected by management to work with relocation clients dissatisfied with assigned agent, resulting in a 100% salvage rate.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Languages
English
Native or Bilingual
Interests
Kyacking
Travel
Cooking
Video Gaming
Social projects
Working Out
Motorcycle Riding
Automotive Repair
Self Improvement
Military Service
U.S. Navy CS-27
AZ- Aviation Maintenance Admin
Aviation Maintenance Administrationman (AZ) in the U.S. Navy performs a wide range of technical, administrative, and logistical duties in direct support of the Naval Aviation Maintenance Program. AZs are responsible for ensuring that aircraft maintenance records, documentation, and data are accurate, complete, and readily accessible to support safe and effective flight operations. AZs prepare aircraft and maintenance-related correspondence, maintain directive control, and manage custody records, control forms, and required reports for the squadron or maintenance activity. They organize and maintain files on departmental organization, manning, personnel temporary additional duty (TAD), transfers, and training requirements, helping leadership track qualifications and readiness. A core part of the AZ role is planning, programming, and coordinating scheduled and unscheduled maintenance tasks, as well as tracking the incorporation of changes and modifications to aircraft, aeronautical equipment, and support equipment. AZs coordinate squadron or activity maintenance reporting requirements and recommend changes to maintenance policies and procedures to improve efficiency and compliance. AZs also manage technical data and information systems by organizing, maintaining, and operating the Navy Aeronautical Technical Publications Library and any dispersed technical libraries. They operate the Naval Aviation Logistics Command Management Information System (NALCOMIS), inputting, verifying, and validating data related to aircraft configuration, maintenance, operation, and component history, and they maintain historical flight data and aviator records for the operations department. In addition, AZs provide administrative and logistical support to organizational, intermediate, and depot-level maintenance staff, helping to coordinate parts, documentation, and information flow across multiple work centers. Through meticulous recordkeeping and management of maintenance information systems, AZs contribute directly to aircraft readiness, safety, and overall squadron effectiveness.
U.S. Air Force 442 Fighter Wing
Communication/Navigation Systems Technician
A Communications and Navigation (Comm/Nav) Technician in the U.S. Air Force is responsible for maintaining, troubleshooting, and repairing aircraft avionics systems that provide critical communications and navigation capabilities for aircrews. These technicians ensure that radios, interphone systems, data links, navigation receivers, and related control and indication equipment function reliably to support safe and effective missions. Typical duties include: • Inspecting, testing, and evaluating communication and navigation systems to verify proper operation and configuration prior to and after flight. • Diagnosing malfunctions using technical data, wiring diagrams, schematics, and electronic test equipment, then isolating faults to line-replaceable units, components, or wiring. • Removing, installing, aligning, and adjusting communication and navigation line-replaceable units, antennas, wiring, and associated hardware on aircraft and test benches. • Performing scheduled and unscheduled maintenance, including operational checks, calibration, software loads or updates, corrosion inspection, and corrective repairs. • Documenting all maintenance actions, test results, parts usage, and system configurations in maintenance information systems and aircraft forms in accordance with Air Force technical orders. • Coordinating with production supervisors, crew chiefs, and other avionics and maintenance specialties to prioritize work, support launch and recovery, and minimize aircraft downtime. • Interpreting and applying technical orders, maintenance manuals, and engineering instructions to maintain compliance with Air Force maintenance and safety standards. • Supporting preflight and postflight activities by responding to aircrew write-ups, performing on-aircraft troubleshooting, and verifying corrective actions to clear discrepancies. • Maintaining shop test equipment, tools, and support equipment in a serviceable and calibrated condition, and ensuring proper handling and accountability of components. • Training and mentoring junior technicians in troubleshooting techniques, proper documentation, and safe maintenance practices to sustain unit mission readiness.
Timeline
Licensed Realtor®️
The Hawkins Group | Weichert Realtors Welch & Comp
08.2020 - Current
Licensed Realtor
The Hawkins Group | Reece Nichols
06.2015 - 08.2020
Field Installation Technician
Integrated Systems Associates
11.2013 - 04.2015
Logistics Coordinator
Bedrock International
01.2012 - 12.2012
IT Network Tech III
KBR LOGCAP III
06.2007 - 09.2008
Safety Specialist
Time Warner Cable
02.2005 - 11.2005
BUSINESS CLASS ONLINE SERVICES TECHNICIAN
Time Warner Cable
09.2000 - 01.2005
Arizona Western College
Some College (No Degree) from Computer Science and Programming
Northwest Missouri State University
Some College (No Degree) from Business Management/ Computer Science
Civilian Convoy Commander Trainer
KBR LOGCAP III