Summary
Overview
Work History
Education
Skills
Certification
Software
Affiliations
Businesses
Timeline
Generic

Ernest Hernandez

Seattle,WA

Summary

Determined Business Management Professional that loves to work with people and their unique personalities, seeking to be a part of a company that allows me to treat the business as if it is my own. With a proven track record in the hospitality industry I am open to exploring other industries, I am confident my skills will transcend into other settings extraordinarily.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Manager

Seoul Bowl
09.2023 - 01.2024
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Created a positive and professional work environment where people enjoyed the work space. An environment that fostered learning and enabled everyone to be the best version of themselves
  • Focused a lot on team building and coached others on how to work as a team to produce the greatest results possible
  • Excessive communication with teams and influenced others with outstanding professionalism

General Manager

The Halal Guys
09.2019 - 09.2023
  • Created Schedule weekly while maintaining outstanding labor cost
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Upselling and COGS specialist.
  • Increased employee skills and customer satisfaction with implementation of successful training program
  • Responsible for anything having to do with the store front Closely assisted in inventory management, including ordering and replenishment Trained incoming recruits on kitchen practices, procedures, and safety.

Kitchen Manager

Tres Hermanas LLC
08.2017 - 12.2019
  • Achieved food preparation goals consistently, including maintaining full compliance with consistency, quality, and freshness guidelines
  • Identified areas of improvement in food waste and employee workflows to optimize budget controls
  • Minimized cost overages by controlling inventory and supplies and minimizing waste
  • Coordinated work during both peak and off-peak hours to expertly handle customer and operational needs
  • Developed and maintained consistency in kitchen operations through regular meetings and organized training
  • Met strict quality standards, continuously monitoring food handling and safety.

Education

High School Diploma -

Woodland High School
Woodland, CA

Skills

  • Business Management
  • Critical Thinking
  • Time Management
  • Scheduling
  • Employee Training
  • Quality Assurance
  • Inventory Management
  • Coding
  • Logistics Oversight
  • Performance Reporting
  • Data Analysis
  • Customer Retention

Certification

ServSafe Food Handler

Software

Excel/ Sheets

MacOS

Adobe

Microsoft/ Teams

Logic

Web Designing/ Coding

Affiliations

  • Graphic Design
  • Snowboarding
  • Fashion Design
  • Vinyl Records/ Media

Businesses

I own and operate my own clothing brand and record store

Timeline

Operations Manager

Seoul Bowl
09.2023 - 01.2024

General Manager

The Halal Guys
09.2019 - 09.2023

Kitchen Manager

Tres Hermanas LLC
08.2017 - 12.2019

High School Diploma -

Woodland High School

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Ernest Hernandez