Ernest Hooten
Mayer Electric Supply
Lake Odessa,MI
1
Certification
4
years of professional experience
Results-driven warehouse supervisor with a proven track record in optimizing logistics and enhancing safety compliance. Skilled in inventory management and process improvements, ensuring timely deliveries and high customer satisfaction.
Work History
Warehouse Supervisor and Delivery Driver,twice Awa
4 Years- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored new staff on equipment usage and inventory management processes.
- Implemented process improvements that enhanced order accuracy and reduced turnaround times.
- Coordinated shipping and receiving activities, optimizing logistics for timely delivery of products.
- Trained and mentored team members on best practices in inventory management and order fulfillment.
- Supervised daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Implemented process improvements that enhanced accuracy in inventory tracking and reduced discrepancies.
- Coordinated shipping and receiving activities, optimizing logistics to meet customer demands promptly.
- Managed stock levels, conducting regular audits to maintain optimal inventory and minimize excess stock.
- Utilized warehouse management systems for effective tracking of shipments and inventory levels.
- Ensured compliance with company policies and industry regulations, fostering a safe working environment.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Oversaw daily operations and shipping and handling processes.
- Completed daily operations on time and maintained high standards of accuracy.
- Operated warehouse material handling equipment correctly to move loads.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Reduced order processing times by streamlining the picking, packing, and shipping processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Ensured timely delivery of electrical supplies to various locations, maintaining high customer satisfaction.
- Operated delivery vehicles safely and efficiently, adhering to all traffic regulations and company policies.
- Managed inventory by verifying load accuracy and conducting pre-trip vehicle inspections.
- Communicated effectively with dispatch regarding route changes and delivery updates, enhancing operational efficiency.
- Assisted in training new drivers on delivery protocols and safety standards, fostering team development.
- Implemented process improvements for loading procedures, reducing delivery preparation time significantly.
- Resolved customer inquiries and issues promptly, building strong relationships with clients and vendors.
- Maintained accurate records of deliveries and vehicle maintenance, ensuring compliance with regulatory requirements.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Enhanced team knowledge by sharing best practices for navigation and time management.
- Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
- Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
- Contributed to environmental sustainability by following eco-friendly driving practices.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
- Enhanced customer trust by providing courteous and professional service during deliveries.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Improved delivery accuracy by diligently checking orders before departure.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
- Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Fostered positive working relationships with regular customers.
- Minimized company liability and risks to loads by obeying traffic laws.
- Inspected load security and checked for damages.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Protected people and equipment from hazardous materials by using correct procedures.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Operated light trucks to deliver loads as far as [Number] miles from home location.1011
- Filled out load paperwork and DOT-mandated log books.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Education
High School Diploma
High School Diploma
Skills
Warehouse operations
Inventory management
Problem-solving
Warehouse organization
Loading and unloading
Warehouse safety
Shipping and receiving
Attention to detail
Shipping and receiving operations
Material handling
Order picking and processing
Quality checks
Warehouse logistics
Stock counts
Operations management
Stock audits
Inventory replenishment
Safety procedures
Logistics
Forklift operations
Order pulling
Order management
Quality assurance
Equipment maintenance
Load planning
OSHA compliance
Policy enforcement
OSHA regulations
Conflict resolution
Performance improvement
Budget management
Customer service
Multitasking and organization
Safety compliance
Verbal and written communication
Health and safety
Relationship building
Coaching and mentoring
Strategic planning
Record keeping
Process improvement
SOP maintenance
Associate training
Inventory cycle counting
Order picking supervision
Stock control
Material handling practices
Order facilitation
Shipping and receiving management
Certified forklift operator
Inventory and stocking
Order fulfillment
Logistics management
Continuous improvement
Quality management
Customer care
Mentoring and training
Coaching and motivation
Logistics coordination
Documentation
Logistics oversight
Heavy lifting
Safety monitoring
Accomplishments
I was very proud of my accomplishment in becoming a part of the Andy Williams Show in Branson Mo. for several years. I'm proud of starting my own successful business performing for seniors in facilities in Michigan as well as Wi. , Il., In.,Oh.,Ky.Fl. as well as 22 other states. Lots of old folks out there and we love em
Certification
its been a while but i was a certified fork lift operator , years of experience. Handle sit down lift better than stand up electric models
Timeline
Warehouse Supervisor and Delivery Driver,twice Awa
Mayer Electric Supply
04.2004 - 04.2008Read More
Lakewood High
High School Diploma
Read More
Grand Rapids Real Estate
High School Diploma
Read More
twice awarded at Mayer Electric driver of the year, and special award for most courteous driver.wonr
won a big screen tv for driver of the year, next was given special award for performing a quick check with customers in the field for any last minute needs before i set out, increased sales and more importantly built customer relations. The other award was for several folks from on the road calling my supervisors to positively make comments on my policy of being very courteous on the road. Reward was dinner for myself and my wife to enjoy at one of the restaurants in Naples Fl. That's all.