Summary
Overview
Work History
Education
Skills
Timeline
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Ernest Jackson

Production Supervisor
Montgomery,AL

Summary

Experienced and dedicated production supervisor with over 10 years of experience in the automotive industry. Skilled in planning, monitoring, and evaluating production processes, as well as recruiting, training, and motivating staff. Proven track record of reducing cost, improving efficiency, and ensuring customer satisfaction. Production supervisor with a passion for the automotive industry and a commitment to excellence. Expert in implementing and maintaining quality control systems, as well as liaising with suppliers and clients. Able to lead, coach and empower a diverse and talented manufacturing team to achieve high performance and meet production deadlines2.

Overview

21
21
years of professional experience

Work History

Unit Manger

Waffle House
07.2023 - Current
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Streamlined operations for increased efficiency by implementing staff training programs.
  • Enhanced team performance with regular evaluations and constructive feedback.
  • Managed inventory control, reducing waste and optimizing resources allocation.
  • Monitored health and safety standards to maintain a clean, safe working environment.
  • Collaborated with kitchen staff to develop new menu items that boosted sales revenue.
  • Reduced employee turnover by fostering a positive work culture and addressing staff concerns promptly.
  • Implemented cost-saving measures through effective budget management and negotiation with suppliers.
  • Increased repeat business through excellent customer service, maintaining strong relationships with patrons.
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.

Assistant Warehouse Manager

Hannon Systems
03.2021 - 06.2023
  • Improved warehouse efficiency by implementing inventory management systems and streamlining processes.
  • Assisted in reducing overhead costs through effective use of resources and strategic planning.
  • Ensured timely order fulfillment by coordinating with team members to prioritize tasks efficiently.
  • Maintained a safe work environment, conducting regular safety inspections and training employees on proper procedures.
  • Build HVAC systems for Hyundai/Kia/Ford/Mazda.
  • Spearheaded process improvement initiatives, identifying areas for potential growth or cost reduction opportunities within the warehouse operation.
  • Mentored new employees, providing guidance on company policies, expectations, and best practices.
  • Implemented staff scheduling strategies that ensured adequate coverage during peak periods while minimizing overtime costs.
  • Monitored inventory levels closely, ensuring stock was replenished in a timely manner to prevent shortages or delays in fulfilling customer orders.
  • Supervised warehouse operations by managing employees during shifts.
  • Trained employees on equipment operation and safety protocols.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Onboarded, trained and supervised 47-person warehouse staff with strong record of meeting schedule and performance goals.
  • Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Increased production efficiency by optimizing plant layout and implementing process improvements.
  • Enhanced safety standards with implementation of comprehensive safety training initiatives for all employees.

Production Supervisor

Kyungshin Lear
04.2018 - 02.2020
  • Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
  • Optimized workflow through effective resource allocation and scheduling adjustments.
  • Reduced equipment downtime by implementing preventive maintenance programs and timely repairs.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Streamlined communication between departments, fostering a collaborative work environment for efficient problemsolving.
  • Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.
  • Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
  • Coordinated cross-functional teams during new product launches to ensure a seamless transition from design to manufacturing stages.
  • Conducted root cause analysis on production issues for prompt resolution, minimizing negative impacts on output rates.
  • Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
  • Managed team of 101 production associates, overseeing productive production processes and meeting all deadlines.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Build wire harness for Hyundai/Kia
  • Supervised ongoing daily production phases.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Troubleshot equipment to reduce service calls and downtime.
  • Implemented policies and standard operating procedures for continuous improvement.

Team Lead

Hyundai Mobis
03.2004 - 02.2006
  • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
  • Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency.

Team Leader

Hyundai Glovis
03.2003 - 02.2006
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Education

Bachelor of Science - Computer Science

Troy University
Troy, AL
03.2019

Associate of Science - Military Information Systems Technology

Military Tech School
Wichita Falls
09.2011

Skills

  • Safety Enforcement
  • Supply Management
  • Staff Scheduling
  • Assembly and Production
  • Continuous Improvement
  • Audit Management
  • Quality Control
  • Materials Handling
  • Manufacturing
  • Data Analytics
  • Supply Chain Distribution
  • Inventory Oversight
  • Compliance Understanding
  • Process Improvement
  • Production Management
  • Equipment Operation
  • Logistics
  • Operations Management
  • Performance Monitoring
  • Lean Manufacturing
  • Incidents Management
  • P&L Management
  • Documentation
  • Shipment Processing
  • Production Reporting
  • Forklift Operation
  • Warehouse Operations
  • Production Deadline Management
  • Assembly Line Experience
  • Forklift Operator Certification
  • OSHA Workplace Safety
  • Warehouse Management Systems

Timeline

Unit Manger

Waffle House
07.2023 - Current

Assistant Warehouse Manager

Hannon Systems
03.2021 - 06.2023

Production Supervisor

Kyungshin Lear
04.2018 - 02.2020

Team Lead

Hyundai Mobis
03.2004 - 02.2006

Team Leader

Hyundai Glovis
03.2003 - 02.2006

Bachelor of Science - Computer Science

Troy University

Associate of Science - Military Information Systems Technology

Military Tech School

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Ernest JacksonProduction Supervisor