Ernest Kelsey
Memphis,United States
Summary
Detailed Housekeeping Aide that supports cleaning, sanitizing, disinfection and organizational needs for diverse Environmental Management Services. Observe scheduling and job requirements to complete high-volume task lists. Thorough cleaning professional able to complete any tasks. Trained in routine upkeep and deep cleaning procedures. Work hard to exceed customer/management expectations. Hardworking Team Leader offers a strong background in routine and deep-cleaning services. Reliable and punctual with consistently positive management feedback. A dependable employee seeking an opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.
Overview
10
10
years of professional experience
Work History
Housekeeping Aide
VA MEDICAL CENTER MEMPHIS
Memphis , United States
04.2014 - Current
- Controlled housekeeping supplies such as trash bags and chemicals, as well as reusable linens and replacement bedding
- Prevented spread of germs and active infections through consistent cleaning and sanitizing
- Maintained well-organized, presentable spaces with constant attention to detail
- Gathered adequate supplies prior to shift start for smooth workflow
- Reported equipment and product needs in advance
- Utilized proper sanitizing techniques to minimize infection and cross-contamination risks
- Removed soiled sheets and towels to replace with fresh linens
- Demonstrated initiative to complete housekeeping tasks with minimal supervision
- Selected best cleaning solution to tackle various materials
- Followed established safety precautions when mixing chemicals and using equipment
- Reported observations concerning equipment wear, defects and malfunctions
- Moved furniture to carry out deep cleans
- Completed pre-cleaning tasks to prepare rooms for deep cleans.
Housekeeping Aide Team Leader
VA MEDICAL CENTER MEMPHIS
Memphis , United States
08.2022 - Current
- Kept assigned areas spotless through routine cleaning
- Sorted linens and clothes to properly load washers
- Completed pre-cleaning tasks to prepare rooms for deep cleans
- Removed and disposed of trash appropriately
- Demonstrated initiative to complete housekeeping tasks with minimal supervision
- Moved furniture to carry out deep cleans
- Utilized proper sanitizing techniques to minimize infection and cross-contamination risks
- Followed established safety precautions when mixing chemicals and using equipment
- Selected best cleaning solution to tackle various materials
- Ensured safe storage of cleaning supplies away from children or pets
- Followed proper safety protocols when using chemicals or equipment in cleaning tasks
- Collaborated with other housekeeping staff members to improve efficiency and teamwork
- Managed time effectively to complete assigned tasks within allotted schedules
- Interacted professionally with guests while providing exceptional customer service
- Responded to guest requests promptly while maintaining positive attitude
- Sanitized bathrooms regularly to prevent spread of germs and bacteria
- Assisted with deep-cleaning projects as needed during slow periods or seasonal changes
- Upheld company policies regarding confidentiality and security of guest belongings.
Acting Housekeeping Supervisor
VA MEDICAL CENTER MEMPHIS
Memphis , United States
05.2021 - Current
- Monitored room occupancy and reported check-outs and vacancies to the team
- Conducted regular meetings with housekeeping team members to discuss goals, expectations, and progress
- Delegated tasks to housekeeping team members, prioritizing daily workload efficiently
- Maintained performance by assigning daily work tasks to employees
- Coordinated staff schedules to meet forecasted housekeeping needs
- Coordinated deep-cleaning projects as needed, including carpet shampooing or furniture polishing
- Provided ongoing feedback to team members on performance, offering constructive criticism where necessary
- Enforced company policies and guidelines among housekeeping department staff
- Supervised housekeeping staff to ensure cleanliness and sanitation of hotel rooms
- Collaborated with team members and maintenance teams to address any guest needs or room issues quickly
- Assisted in hiring and training new housekeeping employees
- Addressed concerns regarding housekeeping issues and resolved problems promptly
- Protected guests and staff by enforcing compliance with infection control policies and procedures
- Fostered a positive work environment through effective communication and teamwork among staff members
- Trained new employees on proper cleaning techniques and procedures.
Education
Diploma and Certification - Microsoft Excel, Access, Word and Computer Tec
Messick Career and Technology
10.2013
Diploma - Math, Algebra, Economics, and History
Overton High School
02.1976
Skills
- Health and safety compliance
- Cleaning Techniques
- Organizational Skills
- Safety Protocols
- Teamwork Abilities
- Problem-Solving
- Adaptability
- Time Management
- Attention to Detail
- Infection Control
- Safe cleaning with chemicals
- Current Acting Housekeeping Supervisor
Timeline
Housekeeping Aide Team Leader
VA MEDICAL CENTER MEMPHIS
08.2022 - Current
Acting Housekeeping Supervisor
VA MEDICAL CENTER MEMPHIS
05.2021 - Current
Housekeeping Aide
VA MEDICAL CENTER MEMPHIS
04.2014 - Current
Diploma and Certification - Microsoft Excel, Access, Word and Computer Tec
Messick Career and Technology
Diploma - Math, Algebra, Economics, and History
Overton High School
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