Ernest Onyemaechi
Brooklyn,NY
Summary
Seasoned data scientist experienced working with large datasets, breaking down information and applying interpretations to complex business concerns. Proficient in distribution, predictive and hypothetical modeling. Bringing several years of related experience strengthening company operations.
Overview
20
20
years of professional experience
Work History
Customer Service Representative
Flamingo car service
Brooklyn, NY
11.2022 - Current
- Answered customer inquiries and transported customers to their destination.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Assistant General Manager
Princeton Health Ltd
Ibadan, Oyo
01.2005 - 12.2013
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits.
- Data manipulation for loading and extraction.
- Data analysis for decision making of organization.
Education
Master of Arts - Project Management
University of Ibadan
Ibadan, Oyo State, Nigeria08-2011
Bachelor of Science - Sociology
University of Ibadan
Ibadan, Oyo State, Nigeria03-2004
Skills
- Data Engineer: Extraction, Transformation & Loading
- Data Analysis
- Data Visualization
- Experience in Machine Learning Algorithms
- Clustering & Classification Model
- Model Development
- Neural Network
- Report Generation
- Complaint resolution
- Proficient in SQL, Python, Tableau
Timeline
Customer Service Representative
Flamingo car service
11.2022 - Current
Assistant General Manager
Princeton Health Ltd
01.2005 - 12.2013
Master of Arts - Project Management
University of Ibadan
Bachelor of Science - Sociology
University of Ibadan
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