Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ernest Perez

Beeville,TX

Summary

I am a fast learner and capable of filling this position. I can follow and understand oral and written instructions. I have the ability to work well with others and as a result I am a driven dispatcher skilled in logistics and communication. I have proven ability to enhance operational efficiency while maintaining adherence to safety protocols.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Dispatacher

Halliburton
Beeville, Texas
03.2023 - Current

*Coordinated logistics and transportation schedules for efficient resource allocation.

*Communicated with field personnel to ensure timely response in operational needs.

*Facilitated communication between drivers and clients to resolve issues quickly.

*Managed incoming requests and prioritized dispatch operations effectively.

*Maintained detailed records of all communications and dispatched activities regularly.

*Performed minor mechanical work and routine equipment maintenance. *Knowledge of mechanical maintenance in order to troubleshoot effectively. *Compiled in full of company and customer health, safety and environmental practices for maximum protection.

*Ensured safe working conditions by adhering to safety guidelines and protocols consistently.

*Increased overall productivity with efficient scheduling and allocation of manpower resources.

*Contributed to a positive work environment through effective communication and teamwork with co-workers.

*Built productive relationships with customers to establish trust rapport and increase satisfaction.

Installer

Bee Auto Speciality
Beeville, TX
04.2019 - 03.2023

*Lifted, installed and removed equipment in extreme weather conditions and temperatures.

*Managed daily coordination with other team members to maximize productivity.

*Minimized work related accidents through continuous emphasis on safety work habits and adherence to established guidelines.

*Assisted loading and unloading supplies contributing to efficient inventory management.

*Listen carefully to supervisors to understand directions and then carry out all work responsibilities efficiently.

*Fostered teamwork among co-workers by providing assistance when necessary during challenging tasks. *Used hand and power tools safely and efficiently, following manufacturers and company directions.

*Ensured timely restocking of merchandise for optional/availability and presentation quality.

Sergeant

The Geo Group
Karnes City, Texas
06.2018 - 04.2019

*Oversaw thirty employees, supervised and coordinated daily workflow and delegated tasks.

*Managed employee productivity and provided constructive feedback. *Received complaints and resolved problems.

*Maintained recordkeeping, informed employees of information passed down from upper management.

*Assisted in the training of new employees to ensure smooth integration into the work environment.

Provided essential equipment to support team operations.

*Supervised daily work flows and delegated tasks.

Resident Advisor/Security

The Geo Group
Karnes City, Texas
07.2016 - 06.2018

Maintained safe and secure environment for residents, ensuring their well-being.

*Took inventory of supplies needed by residents.

Monitored residents placed in our care, ensuring mothers and children had a secure and safe residence.

*My job was to make sure this was taken care of in a timely manner with utmost respect for the residents. *Followed safety procedures, rules and regulations.

Participated in safety meetings and applied learned techniques to enhance workplace safety.

Vehicle Salesperson

Dave Moore Ford
Beeville, Texas
10.2015 - 07.2016

* Conducted test drives to demonstrate vehicle features and capabilities.

* Negotiated vehicle pricing and financing options with clients effectively.

* Maintained up-to-date knowledge of vehicle inventory and promotions.

* Built and maintained strong relationships with customers for repeat business.

* Utilized CRM software to track leads and manage customer interactions.

* Greeted customers and answered their questions about vehicles and services.

* Attended weekly meetings with other sales staff members to discuss strategies for increasing sales volume.

* Adhered to standards of quality and service and industry regulations.

Windshield Technician

Auto Glass Solution
Beeville, Texas
08.2015 - 10.2015

* Replaced damaged windshields using industry-standard tools and techniques.

* Collaborated with team members to streamline installation processes effectively.

* Repaired and installed different types of automobile glass in various makes and models.

* Cut replacement glass to specified sizes with a cutting tool.

* Adhered to safety protocols when working with hazardous materials such as glues, solvents, and primers.

* Installed new windshields in vehicle frames using adhesives, clamps, and other tools.

Truck Manager

Tindol Construction
Beeville, Texas
06.2013 - 08.2015

* Managed daily operations of truck fleet and logistics for construction projects.

* Coordinated maintenance schedules to ensure vehicle reliability and safety compliance.

* Oversaw driver training programs to enhance performance and adherence to regulations.

* Facilitated communication between drivers, site managers, and project teams for smooth operations.

* Monitored fuel usage and expenses, identifying opportunities for cost savings within fleet operations.

* Developed safety protocols and conducted inspections, ensuring compliance and promoting a safe work environment.

* Analyzed transportation data, enhancing logistics processes and improving workflow efficiency.

*Coordinated logistics activities such as scheduling pickups, deliveries, routing, tracking shipments.

* Developed and implemented strategies for efficient truck operations.

* Ensured accurate and timely delivery of goods to customers.

* Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.

Dispatcher

Halliburton
Beeville, Texas
06.2012 - 06.2013

* Managed communication between field crews and office personnel effectively.

* Scheduled equipment and personnel to optimize operational efficiency.

* Maintained accurate records of dispatches and job assignments.

* Managed a large volume of phone calls while ensuring accuracy in data entry.

* Assigned drivers to appropriate routes based on customer needs.

*Updated records of driver locations, delays, and cancellations.

* Supervised driver dispatching, route planning, and vehicle tracking for driving team.

* Ensured compliance with safety regulations and company policies.

* Recorded results of service calls to create report summaries for senior management.

* Prepared daily work and run schedules.

* Maintained current knowledge of personnel in field and completed deliveries or delays.

EMT-Basic

Angel Care Ambulance
Beeville, Texas
09.2011 - 06.2012

* Responded quickly to emergency calls and assessed patient conditions.

* Administered basic life support and first aid to patients on-site.

* Collaborated with paramedics and medical personnel during patient transport.

* Documented patient care activities accurately in incident reports.

* Participated in ongoing training to enhance emergency response skills.

* Operated emergency vehicles with caution to keep patients, public, and first responders safe.

* Demonstrated dedication to providing quality care through continued training and education.

* Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.

* Observed and assessed incident scenes to maintain safety of first responders.

EMT-Basic

Freedom Ambulance
Beeville, Texas
09.2010 - 09.2011

* Collaborated with paramedics and medical personnel during patient transport.

* Documented patient care activities accurately in incident reports.

* Participated in ongoing training to enhance emergency response skills.

* Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.

* Documented calls in reports detailing incident type and course of treatment.

* Documented patient condition and treatment to facilitate plan of care.

* Positioned patients in preparation for treatment and transport.

Cable Installation Technician

Time Warner Cable
Beeville, Texas
09.2009 - 09.2010

* Conducted troubleshooting and repairs on various cable service issues.

* Installed cable systems for residential and commercial customers efficiently.

* Advised customers on service options and equipment usage effectively.

* Maintained accurate records of installations and service calls consistently.

*Operated installation tools and equipment safely and responsibly.

*Followed safety protocols to minimize risks during installations and repairs.

* Assisted customers with technical support for cable connections and TV programming.

* Performed installation and troubleshooting of cable systems including coax, fiber optics, and other types of cabling.

* Managed service records and reports, completing paperwork regarding work order status and customer satisfaction to maintain performance effectiveness.

Education

Fire Fighter Certification - Fire Science

Del Mar College
Corpus Christi, TX
05-2011

EMT - Basic - EMT Basic Certification

Del Mar College
Corpus Christi, TX
05-2010

High School Diploma -

A C Jones High School
Beeville, TX
05-2000

Skills

* Process Control

* Production Monitoring

* Mechanical Troubleshooting

* Preventive Maintenance

* First aid/CPR

* Excellent hand-eye coordination

Multi-tasking

* Strong Leader

* Efficient

* Strong written and oral communication

Languages

Spanish
Limited

Certification

  • Rescue III - Automobile Extraction - TEEX Texas Engineering Extension Service - Feb. 2009
  • FIRE/EMS Safety Health - TEEX Texas Engineering Extension Service - Feb. 2009
  • Intro to the Incident Command System - FEMA Emergency Management Institute - Aug. 2010
  • ICS for Single Resources and Initial Action Incidents - FEMA Emergency Management Institute - Aug. 2010
  • National Incident Management System (NIMS) - FEMA Emergency Management System Institute - Aug. 2010
  • National Response Framework - FEMA Emergency Management Institute Aug. 2010
  • Firefighter Instructor 1 - Texas Volunteer Firefighters - Certification Board March 2011
  • Volunteer Firefighter Basic - Texas Volunteer Firefighters Certification Board Dec. 2008
  • Hazmat Operations/Awareness - Experience in this area
  • OSHA 30 - Certificate

Timeline

Dispatacher

Halliburton
03.2023 - Current

Installer

Bee Auto Speciality
04.2019 - 03.2023

Sergeant

The Geo Group
06.2018 - 04.2019

Resident Advisor/Security

The Geo Group
07.2016 - 06.2018

Vehicle Salesperson

Dave Moore Ford
10.2015 - 07.2016

Windshield Technician

Auto Glass Solution
08.2015 - 10.2015

Truck Manager

Tindol Construction
06.2013 - 08.2015

Dispatcher

Halliburton
06.2012 - 06.2013

EMT-Basic

Angel Care Ambulance
09.2011 - 06.2012

EMT-Basic

Freedom Ambulance
09.2010 - 09.2011

Cable Installation Technician

Time Warner Cable
09.2009 - 09.2010

Fire Fighter Certification - Fire Science

Del Mar College

EMT - Basic - EMT Basic Certification

Del Mar College

High School Diploma -

A C Jones High School
Ernest Perez