Ernest Serrato
Vacaville,CA
Summary
A capable individual with more than 27 years military experience from working various position within the U.S. Army. Served as a Senior Operations Sergeant Major at a Brigade level organization, where I have overseen six thousand troop within the organizations. Talented in developed policies, standard operating procedures, and internal directives to coordinate HR activities to include talent management and classification. Looking for a position pursuing a logistics, administrative, or market planning role with a well-established organization. A talented employee with the desire to work hard in a challenging role. A meticulous employee with accountability and organization re-alignment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
MANAGMENT SUPPORT SPECIALIST
349 MISSION SUPPORT GROUP
Travis AFB, CA
12.2022 - Current
- Developed and implemented administrative procedures to maximize efficiency.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted interviews and assessed applicants' qualifications, skills, experience, and fit for positions.
- Collaborated with hiring managers to identify job requirements and competencies needed for open roles.
- Evaluated applicant resumes against job requirements to determine which applicants should be contacted for interviews.
- Facilitated the onboarding process by providing new hire orientation sessions.
- Coordinated with hiring teams to ensure a smooth transition of new hires into their roles.
- Developed and implemented knowledge management processes to ensure efficient information flow within the organization.
Warehouse Lead
Renewal By Anderson
Fairfield, CA
03.2021 - 12.2022
- Ensured accuracy of inventory records and maintained accurate stock levels in the warehouse.
- Supervised a team of 3 warehouse associates, providing guidance and support to ensure efficient workflow.
- Developed processes for training new staff members on safety protocols and proper use of equipment.
- Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
- Monitored incoming shipments for quality assurance purposes and organized storage areas accordingly.
- Implemented systems to track inventory movement through the use of barcodes and RFID technology.
- Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
- Facilitated communication between managers and staff regarding operational procedures and policies.
- Utilized computer programs such as Microsoft Office Suite to generate reports on a weekly basis.
- Maintained compliance with OSHA regulations in regards to workplace safety standards.
- Provided feedback on improvement opportunities within the warehouse environment.
- Analyzed existing workflows for efficiency improvements and identified cost savings measures.
- Cooperated with other departments throughout organization when needed in order to achieve desired results.
Senior Operatration Sergeant Major (E-9)
115TH Regional Support Group
Roseville, CA
10.2017 - 04.2021
- Trained, mentored, and motivated employees to maximize team productivity; to include planning, organizing, and executing all of the Group’s information management and personnel activities.
- Served as the Group’s Senior NCOIC’s point of contact and liaison with the servicing of personnel and manpower actions.
- Effectively communicated both orally and written to command and subordinates to maintain effective working relationships.
- Planned, organized and directed staff functions, mentor, motivate, evaluate subordinates, and direct subordinate organizations with 1000+ personnel to meet requirements and unit objectives within available resource constraints.
- Applied analytical and evaluation methods and techniques to issues or studies concerning the efficiency and effectiveness of Group operations.
- Gathered, assembled, and analyzed organizational information, draw conclusions, and devise solutions to problems.
- Developed and oversaw strategies for improving operational efficiency and accuracy; ensured safety and security regulations, practices, and procedures were followed and met.
- Aligned operational boundaries between processes and production demands.
Evaluated and communicated trainee participation and performance in reports to management. - Met with the company and department leaders to gather information for new training courses.
- Developed and managed training materials, manuals, procedures, and visual aids to effectively achieve organizational goals in accordance with established command guidelines.
- Conveyed current policy, procedure, and compliance information to employees.
- Provided individual career, academic, and technical development advisement to military personnel of all ranks pursuing technical, licensure/certification, and professional development opportunities for career growth.
- Served as a Subject Matter Expert on a variety of educational programs for all miliary personnel and performed variety of administrative duties related to the educational counseling program.
Education
Bachelor of Science - Professional Studies in Business And Management
Excelsior College
Albany, NY12-2020
Associate of Applied Science - Administrative And Management Studies
Excelsior College
Albany, NY11-2015
Skills
- Issue identification and resolution
- Skilled in administration and logistics
- Process monitoring
- Quality checks
- Safety Protocols
- Materials movement and handling
- Loading and unloading protocols
- Production positions
- Closing tactics and contract negotiations
- Equipment operation
- Budget control
- Oral and written communication skills
Certification
- Security clearance: Secret
Timeline
MANAGMENT SUPPORT SPECIALIST
349 MISSION SUPPORT GROUP
12.2022 - Current
Warehouse Lead
Renewal By Anderson
03.2021 - 12.2022
Senior Operatration Sergeant Major (E-9)
115TH Regional Support Group
10.2017 - 04.2021
Bachelor of Science - Professional Studies in Business And Management
Excelsior College
Associate of Applied Science - Administrative And Management Studies
Excelsior College
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