Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Ernest Valenzuela III

Ernest Valenzuela III

Phoenix,AZ

Summary

Dynamic and detail-oriented professional with experience at Amazon, excelling in packaging and labeling while ensuring efficient team collaboration. Proven problem-solver, recognized for achieving daily targets and enhancing operational workflows. Strong attention to detail and commitment to safety, consistently contributing to a positive work environment.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Warehouse Associate Customer Returns

Amazon Phx 6
10.2024 - 03.2025

Worked safely around moving machinery.

Collaborated with team members to achieve daily targets and complete tasks efficiently. Received Returns and Scanned items that Customers no longer needed or no longer wanted. Items are scanned from one tote and placed in other labeled to totes for other areas. A Daily rate number is given that needs to be met .

Warehouse Associate HazMat

Amazon BFI9
09.2021 - 10.2024

Started has a picker which is picking items from a bin and placing into a tote and sent to packing area. Was certified in Tugger and Order Picking Operator. Transferred to Stow replacing items in bins that pickers emptied. Worked safely around moving machinery. Collaborated with team members to achieve daily targets and complete tasks efficiently.

Performed inventory control, such as counting, and stocking merchandise.

Detention Officer Juvenile and Adults

Gila Rive DRS
05.2017 - 06.2021
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Responded promptly to emergency situations and provided medical aid.
  • Processed inmates by taking photographs and fingerprints.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage. Maintain safety and Security of Facility, Staff, Inmates Visitors and community

School Bus Driver

Sacaton School District #18
07.2013 - 05.2017
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
  • Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
  • Communicated information to parents to promote good communication and transparency.
  • Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
  • Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
  • Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
  • Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
  • Kept parents informed of schedule changes or other relevant updates through clear communication channels.
  • Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
  • Assisted students with boarding and exiting bus to reduce safety issues.
  • Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Fostered a strong sense of community among bus riders, promoting respect for fellow passengers and valuing the importance of punctuality.
  • Increased overall student satisfaction by attending to individual needs and addressing any concerns expressed during transportation experiences.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Streamlined boarding procedures, implementing an organized system that ensured timely departures from each stop along the route.
  • Contributed to district-wide fuel efficiency initiatives by practicing mindful driving techniques and minimizing idle time.
  • Maintained record of impeccable punctuality, ensuring that students arrived at school and home on time.
  • Fostered positive and respectful environment on bus, setting clear behavior expectations for students.
  • Responded to emergencies with calm and decisive actions, safeguarding well-being of all passengers.
  • Strengthened community relations by participating in school events and activities, representing transportation team positively.
  • Contributed to development of new emergency evacuation procedure, enhancing overall passenger safety.
  • Encouraged culture of respect and cooperation among students, leading to more harmonious travel experience.
  • Engaged positively with students and fostered a supportive and respectful atmosphere on the bus.

Behavioral Health Technician

San Tan Behavioral Health
08.2012 - 07.2013
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
  • Searched resident belongings prior to and during stays.
  • Facilitated on-site activities, support groups, and outings for clients.
  • Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
  • Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
  • Prepared and submitted daily [Type] reports to management.
  • Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
  • Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
  • Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
  • Taught clients how to complete basic household chores and prepare food.
  • Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
  • Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
  • Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
  • Educated families on mental health conditions and available resources, empowering them to better support their loved one''s journey towards wellness.

Certified Nursing Assistant

Professional Nursing Staffing Services
09.1996 - 02.2012
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
  • Supported patients with personal care tasks to preserve dignity and promote independence.
  • Administered medication under supervision of nursing staff, contributing to effective treatment plans.
  • Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
  • Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
  • Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
  • Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
  • Advocated for patient rights and needs, ensuring respectful and ethical care.
  • Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
  • Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
  • Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
  • Maintained clean and safe environment, reducing risk of infections and promoting health.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
  • Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.
  • Improved patient satisfaction with empathetic listening and addressing concerns promptly.
  • Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
  • Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
  • Increased patient engagement by organizing recreational and therapeutic activities.
  • Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.

Correctional Officer

CCA / Eloy Detention Center
10.2010 - 10.2011
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Observed behavior of residents individually and in groups.
  • Completed intake paperwork, fingerprints, and searches.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Booked new inmates into facility and processed inmates for release.
  • Interviewed inmates to obtain information and assess needs.
  • Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
  • Supported reentry programs that prepared inmates for successful integration into society.
  • Improved compliance with state and federal regulations by updating and enforcing facility policies.
  • Promoted inmate welfare by monitoring and addressing health concerns promptly.
  • Maintained detailed records of inmate behavior and activity, contributing to facility security.
  • Enhanced facility safety by conducting regular and thorough cell inspections.
  • Bolstered team morale and cooperation through effective leadership and communication.
  • Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
  • Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.

Habilitation Technician

Az/ Developmental Disabilities
10.2007 - 10.2010
  • Instructed and reinforced target outcomes to help individuals achieve goals.
  • Collaborated with interdisciplinary teams to develop comprehensive habilitation plans for each client''s unique needs.
  • Transported residents to and from appointments and other activities to encourage mobility.
  • Recorded participant behavior and methods to alleviate barriers and progress toward goals.
  • Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
  • Noted client responses and results to facilitate interventions and assessment through proper documentation.
  • Developed resident activities and programming to encourage new skills and maintain present skills.
  • Delivered training needs, behavior management and communication to support goal plans.
  • Implemented written goals from treatment plans to enhance patient outcomes.
  • Offered instructions to help individuals learn, retain or improve competencies for maximal functioning.
  • Improved clients'' quality of life by providing compassionate care, assistance with personal hygiene, and mobility support.
  • Enhanced client independence by implementing personalized support plans and daily living skills training.
  • Assisted clients in achieving their personal goals through tailored therapeutic approaches and regular progress monitoring.
  • Fostered an inclusive setting where all clients had equal access to opportunities while respecting their unique preferences.
  • Ensured clients'' safety and well-being by closely monitoring behavior patterns and reporting any concerns to supervisors.
  • Developed strong rapport with clients and their families, fostering trust and open communication throughout the habilitation process.
  • Provided emotional support to clients during challenging situations, helping them build resilience and coping skills.

Security Officer

Harrah's Ak-Chin Casino Resort
08.2007 - 10.2010
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Correctional Sergeant

CCA Florence Correctional Center
02.2002 - 01.2006
  • Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
  • Supervised [Number] employees and performance of tasks and managed [Number] offenders.
  • Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
  • Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
  • Resolved issues and disputes between inmates professionally and respectfully.
  • Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
  • Monitored and confirmed compliance with safety standards and regulations.
  • Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
  • Responded to emergency situations and provided first aid following facility guidelines.
  • Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
  • Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
  • Handled inmate counts and searches for missing inmates.
  • Efficiently managed resources such as time, personnel, and equipment to ensure smooth operations within the correctional facility.
  • Completed daily work report sheets and delegated tasks to employees.
  • Verified all prison visitors carried proper identification and had no contraband before entering institution.
  • Assisted in the planning and execution of large-scale facility operations including cell searches, shakedowns, and evacuation drills.
  • Improved staff performance by providing training and guidance on institutional policies and best practices.
  • Facilitated positive relationships between staff members and inmates by encouraging respectful interactions at all times.
  • Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
  • Contributed to creating a safer environment for both staff and inmates by maintaining vigilance, reporting concerns, and addressing potential hazards promptly.
  • Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
  • Ensured compliance with federal, state, and local regulations by staying up-to-date on changes in laws and guidelines related to corrections work.
  • Coordinated responses to critical incidents effectively ensuring minimal disruption to facility operations.
  • Fostered a culture of respect among staff members through open communication channels and team-building exercises.
  • Coordinated responses to emergency situations arising in different prison locations.
  • Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
  • Collaborated with multi-disciplinary teams to develop rehabilitation programs for inmates, promoting successful reintegration into society.
  • Managed inmate housing assignments to maintain optimal safety levels within the institution.
  • Streamlined record-keeping processes, maintaining accurate documentation of incidents and daily activities within the facility.
  • Assisted in the development of operational plans for emergency situations, ensuring a well-prepared response team.
  • Established strong working relationships with external agencies such as police departments, courts, probation officers which facilitated seamless communication during inmate transfers and other processes.
  • Participated in development of correctional policies and procedures.
  • Participated in continuous professional development opportunities to stay current on industry trends and enhance knowledge base.

Education

GED -

Rio Salado Community College
Goodyear, AZ
01-1995

Associate of Arts - Criminal Justice

AIBT
Phoenix, AZ
01-1992

Skills

  • Packaging and labeling
  • Attention to detail
  • Problem-solving
  • Team collaboration

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing.
  • Infection Control Certificate(IC)-Various providers offer courses that certify knowledge in preventing the spread of infections within healthcare facilities.
  • Geriatric Nursing Assistant Certification (GNA) - State Boards of Nursing in some states.
  • First Aid Certification - American Red Cross or American Heart Association.
  • Home Health Aide Certification (HHA) - National Association for Home Care & Hospice or state-specific agencies.

Timeline

Warehouse Associate Customer Returns

Amazon Phx 6
10.2024 - 03.2025

Warehouse Associate HazMat

Amazon BFI9
09.2021 - 10.2024

Detention Officer Juvenile and Adults

Gila Rive DRS
05.2017 - 06.2021

School Bus Driver

Sacaton School District #18
07.2013 - 05.2017

Behavioral Health Technician

San Tan Behavioral Health
08.2012 - 07.2013

Correctional Officer

CCA / Eloy Detention Center
10.2010 - 10.2011

Habilitation Technician

Az/ Developmental Disabilities
10.2007 - 10.2010

Security Officer

Harrah's Ak-Chin Casino Resort
08.2007 - 10.2010

Correctional Sergeant

CCA Florence Correctional Center
02.2002 - 01.2006

Certified Nursing Assistant

Professional Nursing Staffing Services
09.1996 - 02.2012

GED -

Rio Salado Community College

Associate of Arts - Criminal Justice

AIBT
Ernest Valenzuela III