ERNEST VITOLO
Sales Manager
Farmingdale,USA
Summary
An energetic, disciplined, Sales Manager/Recruiter with an open mind and 35+ years of experience. With my experience in sales, insurance, P&C, voluntary benefits, benefit communication, employee benefits, presentations, public speaking, recruitment, and training, my well-developed powers of persuasion skills - easily translated to sales, management, and marketing - I know you can see the potential here for my making a significant contribution to your company. I have exceptional managerial, leadership, motivational and negotiation skills. Proven ability to motivate the staff, train, and recruit, with strong background in agency leadership. Successfully managed teams, developed strategic initiatives, and fostered client relationships. Demonstrated expertise in team mentorship and achieving business goals.
Results-driven leader prepared to elevate organizational success and drive impactful strategies. Proven expertise in team leadership, strategic planning, and operational efficiency. Strong focus on fostering collaboration, navigating dynamic environments, and delivering measurable outcomes. Skilled in client relationship management, project execution, and adaptive problem-solving.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Agency Leader
Combined Insurance
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Works effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Works well in a team setting, providing support and guidance.
- Demonstrates respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Conducts regular performance evaluations for team members, ensuring continuous professional development and growth opportunities within the company.
Allstate Insurance Agency Owner
Allstate Insurance Co.
12.2017 - 12.2023
- Licenses include P&C, Life & Health, 6 & 63
- Owned and operated a multi-line service-oriented insurance agency
- Customer service is the support we offer our customers both before and after they buy, that helps them have an easy, enjoyable experience with my agency
- Today, customer service means delivering proactive and immediate support to customers anytime, it is also a differentiator that sets you apart from competitors
- Coached Licensed Sales Producers on policy information, sales techniques, one call closes, bundling, endorsements, CRM, lead manager, handling live transfers, cold calling, prospecting, handling objections
- $3 million book of business, 1225 client base, loss ratio 25.93%, bundling ratio 69.63%, net retention 92.83%
- Handled all operations of business including but not limited to sales, customer service, endorsements, claims, risk management, Carco vehicle inspections, payroll, and bookkeeping
- Increased client retention by consistently providing exceptional customer service and maintaining strong relationships.
Agency Development Manager
Paul Revere-Colonial Voluntary Benefits, New York
02.2005 - 01.2017
- Identified new market segments and significantly expanded the existing customer base
- Establish relationships with decision makers and C Level managers at businesses ranging from emerging growth companies to Fortune 500 companies
- Use leading-edge technologies and direct marketing techniques to enhance sales presentations
- 2010 increased productivity by marketing accounts 10-250 employees
- Collaborate with brokers, senior management, and regional managers to implement effective strategies to better meet client requirements and increase sales
- Forecasting and planning and drawing up a plan of action to attain monthly, quarterly, and annual goals
- Daily activities include marketing benefit communication and enrollment services to various companies for their benefit programs
- Developed and cultivated new account opportunities from the sales pipeline and meet monthly, quarterly, and annual goals according to sales plan, reworking current accounts, developing broker relationships, recruiting, and training:
- Contributed to bringing the Northeast Region to one of the leading regions in the country, achieved this through weekly/monthly sales contests, direct marketing, recruiting, training new sales reps and agency development managers, and developing broker relationships
- Proven ability to provide consistent, clear communication and education through power point presentations, e-mail campaigns, enrollment announcement letters, social media, brochures, and flyers
- Coordinating enrollments, one to one meeting, benefit communication and education sessions with employees to ensure they understand the benefits available to them through salary illustrations, election forms and benefit statements
- Help decision makers streamline their HR department by using voluntary benefits, communication, education, and enrollment services
- Equipped HR managers with tools that work with their HRIS, while eliminating unnecessary HR workflow
- Simple requests that once required HR or management approval can now be automated, streamlining routine and redundant paperwork and improving efficiency
- Working with employees to open the HR “window” and educating employees’ how to access information, this is beneficial for an organization
- Providing an employee self-service option grants employees, the capability to do things such as enroll for employee benefits online
- By empowering employees with self-service tools, your HR department can expect fewer calls
Territory Recruiting Manager
Paul Revere-Colonial Voluntary Benefits, New York
10.2011 - 05.2013
- I have meet and exceed quarterly goals consistently
- Build and maintain a strong recruiting team through effective recruiting, training, coaching, team building and succession planning
- Daily activities are sourcing and onboarding candidates for 13 District Managers and 15 Agency Development Managers, through CareerBuilder, Monster, LinkedIn, Indeed, Career Fairs, social media, keeping a full pipeline using Talent Hook Applicant Tracking System (ATS) & Candidate Management Integration
- Cold call resumes setting up interviews, conduct behavioral and phone interviews, sourcing targets that match our hiring profile
- Help unlicensed candidates obtain their NYS insurance license
- Onboard new licensed candidates through a Market Conduct Privacy and Security testing and have them complete an electronic application
- Monitor contracts and keep track of the progress of new reps from when they are entered into the system until their application is approved, receive a producer code, and assigned to a district manager
Sales Manager
Atlantis Health Plan Inc., New York
04.2006 - 08.2011
- Helped decision makers utilize proactive insurance solutions that begins searching for the most comprehensive plans a full six months prior to the renewal deadline
- The extra time allows the decision maker to fully analyze data, understand company goals and research the most innovative benefits programs
- This approach allows companies to achieve cost efficiencies as well as receive the most appropriate plans for their employees’ specific needs
- Daily activities include marketing affordable health insurance for small businesses and sole proprietors in the NYC area
- Opening accounts, developing broker relationships, recruiting, and training:
- I was approached with this opportunity by the Senior VP of Sales in 2006
- Contributed to bringing this company to one of the fastest growing health insurance companies in New York, through marketing, recruiting, and training new sales reps
- Ran the day-to-day operations of the Queens district
- Recruited and trained a team of 15–20 sales reps, held weekly sales, management meetings and contests, bringing the Queens district to the top producing district in the company with annual production of $3.5 - $5 million from 2006 – 2010 which led me to become one of the top 3 managers for the company in 2007, 2008, 2009 and 2010
- 2009 manager of the year with overall annual production of over $5 million
Owner/Partner
Way of the Dragon Traditional Martial Arts School
01.1993 - 01.2007
- Owned a successful Martial Arts school located in Ozone Park, Queens NY
- I attained a Black Belt in 3 different styles of Martial Arts over 45+ years
- Awarded rank of Master 6th Dan in 2004, inducted into the Martial Arts Magazine Hall of Fame 2004
- Had a student base of 200+ students, from ages 5 - adult
- I taught Shotokahn, Ju Jitsu, Chi Kung and Meditation
- Target marketed areas near schools, playgrounds and shopping centers with posters, flyers, and demonstrations
- Offered free 1-month classes with traditional Gi included
- I taught self defense seminars for new cadets graduating from the police academy for the 106th and 75th prescient
New York Life Insurance Co.
01.1987 - 01.1992
- I started my insurance career with New York Life in 1987
- I sold life and disability insurance to individuals
- In 1988 I moved into the group market providing employee whole life, section 162 bonus plans, and health insurance products
- I exceeded my quarterly and annual goals, attained Presidents Council
Education
Business, Personal, Disability Income
Life Underwriter Training Council (LUTC)
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John Adams High School
Skills
- I am highly skilled at property & casualty, life & health, voluntary benefits, cold calling, canvassing, prospecting, e mail marketing, social media, recruiting, and training
- I have experience with public & motivational speaking, goal setting and presentations
- I am highly proficient at Microsoft Word, Excel, PowerPoint, Internet, and Adobe
- I have extensive computer software, hardware and troubleshooting knowledge
- Innovative thinking
Certification
New York, Life, Accident & Health, P&C, Series 6 & 63
Accomplishments
- Supervised team of 17staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Agency Leader
Combined Insurance
04.2024 - Current
Allstate Insurance Agency Owner
Allstate Insurance Co.
12.2017 - 12.2023
Territory Recruiting Manager
Paul Revere-Colonial Voluntary Benefits, New York
10.2011 - 05.2013
Sales Manager
Atlantis Health Plan Inc., New York
04.2006 - 08.2011
Agency Development Manager
Paul Revere-Colonial Voluntary Benefits, New York
02.2005 - 01.2017
Owner/Partner
Way of the Dragon Traditional Martial Arts School
01.1993 - 01.2007
New York Life Insurance Co.
01.1987 - 01.1992
Business, Personal, Disability Income
Life Underwriter Training Council (LUTC)
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John Adams High School
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