Ernest Wiese
Franktown,CO
Summary
Dynamic carpenter with a proven track record at Blue Raven Solar, specializing in framing construction and effective problem resolution. Recognized for enhancing workflow efficiency and client satisfaction through meticulous attention to detail and innovative techniques. Committed to maintaining worksite safety while delivering exceptional craftsmanship on every project.
Overview
29
29
years of professional experience
Work History
Carpenter
Blue Raven Solar
05.2019 - 07.2024
- Implemented process improvements that enhanced workflow and reduced material waste.
- Conducted quality inspections on finished work to ensure compliance with industry standards.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with high-quality results.
- Followed established job site safety regulations and maintained safe and clean work area.
- Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project progress.
- Coordinated project timelines and assigned tasks to crew members for optimal workflow.
- Conducted regular inspections of work sites to maintain compliance with building codes.
- Established a positive working environment with open communication among crew members.
- Contributed to the company''s reputation for excellence through consistent high-quality workmanship on all assigned projects.
- Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.
- Inspected job sites to identify potential hazards and establish protection and safety standards.
- Increased safety on job sites by diligently following industry best practices and OSHA guidelines during all carpentry tasks.
- Achieved high level of client satisfaction by providing customized solutions for unique carpentry challenges.
- Increased workplace safety, conducted regular tool and equipment maintenance checks to prevent accidents.
Lead Carpenter
Self Employed Services
05.2013 - 04.2019
- Supervised carpentry projects from design to completion, ensuring high-quality craftsmanship.
- Developed project timelines and coordinated materials procurement to optimize workflow efficiency.
- Implemented innovative construction techniques that improved overall project outcomes and reduced waste.
- Conducted regular inspections to maintain compliance with building codes and safety regulations.
- Collaborated with clients to customize designs, translating visions into functional structures.
- Managed budgeting for projects, effectively allocating resources to maximize profitability.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Conducted thorough final inspections of completed projects to assure adherence to specifications and industry standards.
- Earned a reputation for exceptional craftsmanship by consistently exceeding client expectations in both design and functionality aspects of projects.
Customer Support Specialist
Qwest Communications
05.2001 - 03.2013
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Streamlined ticketing process to enhance efficiency in issue resolution.
- Collaborated with cross-functional teams to improve customer service protocols.
- Analyzed customer feedback to identify trends and recommend service improvements.
- Implemented quality assurance measures to ensure consistency in service delivery.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Handled escalated support cases with diplomacy and tact, successfully defusing tense situations between the company and its customers.
- Participated in regular meetings with management to discuss ongoing departmental challenges and propose actionable solutions.
Framing Carpenter
Baumiester Hauser Construction
03.1995 - 04.2001
- Supervised framing crew to ensure compliance with building codes and safety regulations.
- Developed efficient workflows to optimize material usage and reduce waste on job sites.
- Trained junior carpenters on best practices for framing techniques and tool operation.
- Collaborated with project managers to create project timelines and adjust schedules as needed.
- Conducted quality inspections of framed structures to maintain high standards of craftsmanship.
- Resolved conflicts on-site by facilitating communication between team members and stakeholders effectively.
- Assured structural integrity of buildings through skilled installation of floor systems, walls, and roof trusses.
- Delivered high-quality craftsmanship by consistently following architectural blueprints and specifications.
- Successfully met deadlines through effective time management skills and prioritizing tasks according to project requirements.
- Increased client satisfaction by maintaining clean and organized job sites, adhering to safety protocols.
- Advanced knowledge of local building codes enabled timely completion of projects without delays due to code violations or required modifications.
- Ensured consistent quality in finished products by adhering to established company standards for framing carpentry workmanship.
Education
High School Diploma -
Jamestown High School
Jamestown05-1969
Skills
- Effective problem resolution
- Attention to detail
- Framing construction
- Worksite safety
- Effective customer communication
Timeline
Carpenter
Blue Raven Solar
05.2019 - 07.2024
Lead Carpenter
Self Employed Services
05.2013 - 04.2019
Customer Support Specialist
Qwest Communications
05.2001 - 03.2013
Framing Carpenter
Baumiester Hauser Construction
03.1995 - 04.2001
High School Diploma -
Jamestown High School