Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ernest Wilcox

Pawtucket

Summary

Dynamic and committed professional with extensive experience at Judge Rotenberg Educational Center, excelling in instructional support and crisis intervention. Demonstrating the ability to use excellent interpersonal and collaborative skills to establish an excellent learning environment. Efficient with adjusting to classes to fit a range of learner requirements and incorporating technology-based and hands-on activities to improve student engagement.


Overview

10
10
years of professional experience

Work History

Teacher's Assistant

Judge Rotenberg Educational Center
09.2022 - Current
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Maintained safety and security by overseeing students in recess environments.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Completed daily reports on attendance and disciplinary performance.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Supported classroom activities, tutoring, and reviewing work.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Mentored and tutored individual students needing additional help.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Crisis Intervention Specialist

Judge Rotenberg Educational Center
06.2019 - 09.2022
  • Member of on-call emergency response team for crisis intervention within facility.
  • Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Implemented crisis skills to help maintain a safe environment for students/clients, while offering vital assistance and intervention for individuals experiencing a crisis to get them back to baseline.
  • Collaborated with mental health professionals to coordinate comprehensive care for clients.
  • Maintained client records to document assessment, treatment plans and progress.
  • Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.

Mental Health Assistant

Judge Rotenberg Educational Center
01.2018 - 06.2019
  • Works under the supervision of certified specialists to offer support and help to those with mental health concerns.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for clients and their peers.
  • Observed patient behaviors and mental status and notified monitoring of unusual or potentially dangerous occurrences.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Provided therapeutic activities to assist with patient development.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.

Bakery Department Manager

Walmart
09.2017 - 04.2018
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained and controlled inventory of baked goods.
  • Maintained cleanliness and hygiene in bakery premises.
  • Created marketing strategies and promotional campaigns to increase customer traffic and boost sales.
  • Monitored inventory levels and identified opportunities for cost savings.
  • Developed cost-effective strategies to drive bakery sales and optimize profits.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Retail Department Manager

Walmart
06.2015 - 09.2017
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Bachelor of Science - Applied Behavior Analysis

Florida Institute of Technology
Melbourne, FL
05-2025

Skills

  • Instructional Support: Experienced in reinforcing teacher-led lessons, providing one-on-one or small group assistance, and adapting instructional materials to meet individual student needs
  • Effective Communication: Strong written and verbal communication skills for interacting with students, teachers, and staff in a clear and supportive manner
  • Classroom Management: Skilled in supporting a positive learning environment, implementing behavioral expectations, and maintaining student focus under teacher supervision
  • Student-Centered Approach: Demonstrated empathy and patience in working with diverse learners, including students with IEPs, disabilities, and behavioral challenges
  • Collaboration & Teamwork: Proven ability to work effectively alongside lead teachers, special educators, and school staff to meet student and classroom goals
  • Organization & Time Management: Capable of managing multiple tasks, assisting in lesson preparation, tracking student progress, and maintaining confidentiality with student records
  • Adaptability: Flexible and dependable in responding to changing classroom needs, schedules, and student behaviors with professionalism
  • Technology Integration: Familiar with educational technology tools such as Google Classroom, SMART Boards, and assistive software to support instruction

Languages

English
Full Professional

Timeline

Teacher's Assistant

Judge Rotenberg Educational Center
09.2022 - Current

Crisis Intervention Specialist

Judge Rotenberg Educational Center
06.2019 - 09.2022

Mental Health Assistant

Judge Rotenberg Educational Center
01.2018 - 06.2019

Bakery Department Manager

Walmart
09.2017 - 04.2018

Retail Department Manager

Walmart
06.2015 - 09.2017

Bachelor of Science - Applied Behavior Analysis

Florida Institute of Technology

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