Summary
Overview
Work History
Education
Skills
Accomplishments
Board games
Languages
Software
Timeline
Generic
Ernest Zgulev

Ernest Zgulev

Rocklin,California

Summary

Driven by a passion for enhancing business efficiency, I leveraged my expertise in process improvement and data analysis at FlexCare Medical Staffing to implement cost-effective enhancements, significantly elevating operational performance.

Skilled in Salesforce and adept at process documentation, my strategic approach to change management and process design has consistently delivered impactful results.

Exceedingly thorough Process Analyst with 2 years modifying ongoing business processes to achieve superlative results. Skilled at designing and applying process changes to improve efficiency and reduce costs, without detrimentally impacting ongoing operations.

Completed daily Internal audits for validity of data across multiple systems saving 3-4 hours of work for other departments. Thorough team contributor with strong organizational capabilities.

Experienced in handling numerous projects at once while ensuring accuracy.

Effective at prioritizing tasks and meeting deadlines.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.

Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

7
7
years of professional experience

Work History

Data Quality and Process Analyst

FlexCare Medical Staffing
11.2022 - 09.2024
  • Pinpointed cost-effective process improvements through simulation of potential process alterations, discovering optimal enhancements without interrupting live production efforts.
  • Developed change management protocols to streamline required business process alterations through preemptive training and guidance saving 1-2 hours of retro work.
  • Protected confidentiality and data integrity in work-related tasks as depicted in company regulations and protocols.
  • Identified areas of system improvement by applying historical knowledge to ongoing audits saving 1-2 hours of audit work.
  • Conducted walk-through demonstrations of proposed process changes.
  • Synthesized performance data from wide-ranging sources into cohesive overviews of process performance.
  • Produced at least 10 pieces of documentation outlining process improvement solutions.
  • Gathered documentation and created reports on assessed information.

B2B Priority Mail Driver

GLS
08.2021 - 09.2022
  • Altered routes to accommodate changing conditions or road closures in delivery areas.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Employed GPS and other navigational tools to find shortest routes to locations.

Workers' Compensation Coordinator

Adventist Health System
08.2018 - 01.2020
  • Created detailed job description library for organization and maintained relevance with regular updates..
  • Analyzed and evaluated existing compensation and benefits programs and recommended improvements.

Treasurer Intern

Adventist
02.2018 - 09.2018
  • Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
  • Implemented strategies to improve organizational financial performance.

Accounts Payable Student Worker

Adventist Health
08.2017 - 02.2018
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Input financial data and produced reports using Adobe Pro.

Education

Bachelor of Science - Business Management

California State University - Sacramento
Sacramento, CA
08.2022

Associate of Science - Business Economics

Sierra College
Rocklin, CA
05.2020

Skills

  • Business process oversight
  • Process Documentation
  • Business Process Design
  • Skilled in Salesforce
  • Skilled in Netsuite
  • Process Mapping
  • Process Improvement
  • Process Analysis
  • Data Entry
  • SQL
  • Data Analysis
  • Data Mapping

Accomplishments

  • Used Microsoft Excel to develop reports for uploading documents to Netsuite
  • Collaborated with team of 2 in the development of the Health System organization at Flexcare Medical Staffing.
  • Achieved 99% accuracy of Data by completing daily audits of internal data with accuracy and efficiency.

Board games

I love to play and collect various board games. I own around 72 different board games that I have played many times.

Languages

Russian
Native or Bilingual
English
Native or Bilingual

Software

Salesforce

Netsuite

Excel

Timeline

Data Quality and Process Analyst

FlexCare Medical Staffing
11.2022 - 09.2024

B2B Priority Mail Driver

GLS
08.2021 - 09.2022

Workers' Compensation Coordinator

Adventist Health System
08.2018 - 01.2020

Treasurer Intern

Adventist
02.2018 - 09.2018

Accounts Payable Student Worker

Adventist Health
08.2017 - 02.2018

Bachelor of Science - Business Management

California State University - Sacramento

Associate of Science - Business Economics

Sierra College
Ernest Zgulev