Overview
Work History
Education
Timeline
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Ernest Chan

San Francisco,CA

Overview

7
7
years of professional experience

Work History

Founding Account Executive

Commure
01.2024 - Current
  • One of two founding AEs leading go-to-market for Commure's Ambient Suite (AI scribe tools + workflow agents), scaling from 0 to 50,000+ monthly users and 250,000+ daily scribes in under 12 months
  • Top-performing AE in year one with highest revenue produced; consistently exceeded ramp expectations and helped shape product strategy through early sales wins
  • Developed deep expertise in applying AI to clinical workflows, billing, and documentation-driving 18% average revenue growth, reduced documentation time, and improved care quality
  • Frequently onsite with enterprise clients for multi-week training, onboarding, and pilot support to ensure smooth rollout and long-term adoption
  • Partnered cross-functionally with product and engineering to deliver large-scale, customized solutions using both proprietary and third-party LLMs
  • Led initiatives that improved note consistency, reduced denial rates below 3%, and increased first-pass claim approvals to 98%+ across diverse clinical settings

Senior Account Executive, Mid Market

Square
12.2020 - 11.2023
  • Brought sellers through the entire sales cycle in a hunter role (90/10 OB vs IB) in this segment I was focused on businesses that generated annual revenue of $1M to $50M.
  • Excelled at selling a multitude of SaaS products (Retail/Restaurants POS, Payroll, Marketing, Loyalty, eCommerce) and worked cross-functionally with sales engineering, product, and implementation teams.
  • Worked with ownership level decision makers to identify economic, technical, and operational value in order to tailor fit a solution for them through Square's suite of products.
  • Quota Attainment - 2021 (121%) and 2022/23 (156%) | Quarterly quota size of $48,000 as an L3/L4 and $52,000 as an L5 blended between processing value of the business, SaaS, and implementation costs.
  • Promoted in February 2022 from L3 to L4 and in February 2023 to L5 (1 of 2 AE's promoted and 1 of 4 L5's in an organization of 75 Senior AE's).
  • Piloted the AE/BDR Mentorship program in 2023, in which both of my mentees got promoted within a quarter and achieved 100%+ attainment during their ramp period.

Field Account Executive, Restaurants

Yelp
04.2018 - 02.2020
  • Worked as a field AE, traveling between SF and Seattle bimonthly in order to build stronger relationships, scout the market, and better understand trends that would lead more diners and businesses onto the platform - Formed a plan to tackle key neighborhoods in Seattle and win over logos such as Din Tai Fung, Sushi Kashiba to encourage a better consumer/business relationship on the Yelp platform
  • During the latter half of my tenure I was tasked specifically with winning over these 'Hero' accounts and was able to effectively scale Yelp's share from 15% to 35% in the territories I managed
  • President's Club 2019/2020

Education

Philosophy and Religion

University of the Pacific
05.2016

Timeline

Founding Account Executive

Commure
01.2024 - Current

Senior Account Executive, Mid Market

Square
12.2020 - 11.2023

Field Account Executive, Restaurants

Yelp
04.2018 - 02.2020

Philosophy and Religion

University of the Pacific

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Ernest Chan