ERNESTINA SAAVEDRA
Sugar land,TX
Summary
Reliable and bilingual professional with experience in phlebotomy, healthcare settings, and customer service, now seeking to transition into an office-based administrative role. Proven skills in data entry, patient interaction, scheduling, and managing sensitive information. Strong multitasking abilities, attention to detail, and proficiency with Microsoft Office and QuickBooks. Dedicated to supporting team efficiency and providing exceptional internal service in a structured environment.
Overview
11
11
years of professional experience
Work History
Phlebotmist
MD Anderson
Houston, TX
05.2022 - Current
- Executed phlebotomy procedures, including venipuncture and arterial puncture, in high-acuity environments.
- Ensured safety of patients and co-workers by utilizing protective equipment during procedures.
- Maintained strict adherence to policies and protocols during blood culture collections.
- Participated in safety training to uphold industry standards and improve operational practices.
Phlebotomy Intern
HARRIS HEALTH SYSTEM
02.2022 - 03.2022
- Collected blood and urine specimens venous and micro techniques.
- Verified specimen collection information in laboratory information system.
- Performed bleeding time procedures.
- Communicated with patients and staff to provide information regarding status of orders.
- Also followed established policies and procedures.
Wellness Monitor
FORTBEND ISD
08.2020 - 06.2021
- Implementation of Health & Safety protocols while promoting and maintaining a positive, safe and supportive environment.
- Greet and Direct interaction to employees, students, and visitors at the assigned location.
- Screening for specified symptoms using supplied equipment, including non-contact thermometers.
- Provide reminders on social distancing, wearing proper personal protective.
- Equipment and offer guidance regarding further steps someone may need to take if needed.
- Also enter documentation on the computer and assist with contact tracing.
Manager
XTREME CUSTOM DETAIL
05.2014 - 09.2019
- Managed day-to-day operations, including supervision and assignment delegation for 12-member team.
- Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
- Led employee performance reviews and discussed improvement strategies with each team member.
- Set and administered annual operating budget, consistently maintaining controls and preventing overages.
- Gave input on how to improve training and employee productivity.
Education
Phlebotomy - Phlebotomy
Houston Community College
Houston, TX03-2022
High school diploma -
Heights High School
Houston, TXSkills
- MS Office Expertise
- HIPAA
- Office management
- 40 WPM typing speed
- Multi-line telephone skills
- Quick Books
- Scheduler
- Patient communication
- Health and safety
- Team collaboration
- Problem solving
- Conflict resolution
- Customer service
Timeline
Phlebotmist
MD Anderson
05.2022 - Current
Phlebotomy Intern
HARRIS HEALTH SYSTEM
02.2022 - 03.2022
Wellness Monitor
FORTBEND ISD
08.2020 - 06.2021
Manager
XTREME CUSTOM DETAIL
05.2014 - 09.2019
Phlebotomy - Phlebotomy
Houston Community College
High school diploma -
Heights High School
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